server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
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  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x2fb5=['name','toLowerCase','consequence','length','error','[%s][AGENT]\x20%s','map','message','join','stop','find','agents','timeout','atimeout','channel','rules','[%s][AGENT]\x20ROUTING\x20END','close','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','stack','validate','lodash','util','../../../../config/logger','routing','./strategy','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','info','format'];(function(_0x4b49b3,_0x25052b){var _0x2581b3=function(_0x12c821){while(--_0x12c821){_0x4b49b3['push'](_0x4b49b3['shift']());}};_0x2581b3(++_0x25052b);}(_0x2fb5,0x7a));var _0x52fb=function(_0x38854e,_0x23cbc9){_0x38854e=_0x38854e-0x0;var _0x3f8415=_0x2fb5[_0x38854e];return _0x3f8415;};'use strict';var schema=require(_0x52fb('0x0'));var _=require(_0x52fb('0x1'));var util=require(_0x52fb('0x2'));var seqqueue=require('seq-queue');var logger=require(_0x52fb('0x3'))(_0x52fb('0x4'));var strategy=require(_0x52fb('0x5'));var queue=schema({'name':{'type':'string','required':!![],'message':_0x52fb('0x6')},'timeout':{'type':_0x52fb('0x7'),'message':'timeout\x20is\x20a\x20number'}});function writeLog(_0x8a00c4,_0x1a12f2,_0xca68c0){return logger[_0x52fb('0x8')](util[_0x52fb('0x9')]('[%s][AGENT][NAME:%s][STATUS:%s]',_0x8a00c4,_0x1a12f2[_0x52fb('0xa')],_0xca68c0));}function handleFindAgent(_0x561321){return function(_0x1b3e31){return _0x1b3e31['name'][_0x52fb('0xb')]()===_0x561321[_0x52fb('0xb')]();};}exports[_0x52fb('0xc')]=function(_0x3a70cc,_0x56c060,_0x461873,_0x1fd5ec){return function(_0x39fbe3){try{var _0x587921={'name':_0x56c060[0x0],'timeout':_0x56c060[0x1]};var _0x492200=queue['validate'](_0x587921,{'typecast':!![]});if(_0x492200[_0x52fb('0xd')]){logger[_0x52fb('0xe')](_0x52fb('0xf'),_0x3a70cc,_[_0x52fb('0x10')](_0x492200,_0x52fb('0x11'))[_0x52fb('0x12')](',\x20'));_0x39fbe3[_0x52fb('0x13')]();}else{var _0x24610a=_[_0x52fb('0x14')](_0x461873[_0x52fb('0x15')],handleFindAgent(_0x587921[_0x52fb('0xa')]));if(_0x24610a){var _0x328578=(_0x587921[_0x52fb('0x16')]||0xa)*0x3e8;var _0x22585f,_0x29dec1;var _0x281d11=seqqueue['createQueue'](_0x328578);_0x281d11['id']=_0x3a70cc;_0x281d11[_0x52fb('0x17')]=_0x328578;_0x281d11[_0x52fb('0x18')]=_0x1fd5ec['channel'];writeLog(_0x3a70cc,_0x24610a,util[_0x52fb('0x9')]('START:%s',_0x328578));_0x461873[_0x52fb('0x19')][_0x3a70cc]['on']('end',function(){logger['info']('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x3a70cc);clearTimeout(_0x29dec1);_0x29dec1=undefined;_0x281d11['close']();if(_0x461873['rules'][_0x3a70cc]){delete _0x461873[_0x52fb('0x19')][_0x3a70cc];}_0x39fbe3['stop']();});_0x461873[_0x52fb('0x19')][_0x3a70cc]['on']('complete',function(){if(_0x461873[_0x52fb('0x19')][_0x3a70cc]){delete _0x461873[_0x52fb('0x19')][_0x3a70cc];}});_0x29dec1=setTimeout(function(){logger[_0x52fb('0x8')](_0x52fb('0x1a'),_0x3a70cc);clearTimeout(_0x29dec1);_0x281d11[_0x52fb('0x1b')]();_0x39fbe3[_0x52fb('0x1c')]();},_0x328578);strategy[_0x52fb('0x1d')](_0x281d11,_0x24610a,_0x461873,_0x1fd5ec);}else{logger[_0x52fb('0xe')](_0x52fb('0x1e'),_0x3a70cc,_0x587921[_0x52fb('0xa')]);_0x39fbe3[_0x52fb('0x13')]();}}}catch(_0x20da05){console[_0x52fb('0x1f')](_0x20da05);logger['error']('[%s][QUEUE]\x20%s',_0x3a70cc,_0x20da05[_0x52fb('0x20')]);_0x39fbe3[_0x52fb('0x13')]();}};};