server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x96fe=['name','toLowerCase','consequence','validate','length','error','[%s][AGENT]\x20%s','map','message','stop','agents','createQueue','atimeout','channel','START:%s','end','[%s][AGENT]\x20ROUTING\x20STOPPED','close','rules','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','stack','util','seq-queue','../../../../config/logger','routing','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','format','[%s][AGENT][NAME:%s][STATUS:%s]'];(function(_0x461c2c,_0x13f720){var _0x34ce82=function(_0x44f0f5){while(--_0x44f0f5){_0x461c2c['push'](_0x461c2c['shift']());}};_0x34ce82(++_0x13f720);}(_0x96fe,0x8c));var _0xe96f=function(_0x3e9114,_0x4e9b52){_0x3e9114=_0x3e9114-0x0;var _0x3d892f=_0x96fe[_0x3e9114];return _0x3d892f;};'use strict';var schema=require('validate');var _=require('lodash');var util=require(_0xe96f('0x0'));var seqqueue=require(_0xe96f('0x1'));var logger=require(_0xe96f('0x2'))(_0xe96f('0x3'));var strategy=require(_0xe96f('0x4'));var queue=schema({'name':{'type':_0xe96f('0x5'),'required':!![],'message':_0xe96f('0x6')},'timeout':{'type':_0xe96f('0x7'),'message':_0xe96f('0x8')}});function writeLog(_0x3da66d,_0x11b29d,_0x333fb2){return logger[_0xe96f('0x9')](util[_0xe96f('0xa')](_0xe96f('0xb'),_0x3da66d,_0x11b29d[_0xe96f('0xc')],_0x333fb2));}function handleFindAgent(_0x4d8c05){return function(_0x41b6a8){return _0x41b6a8[_0xe96f('0xc')][_0xe96f('0xd')]()===_0x4d8c05['toLowerCase']();};}exports[_0xe96f('0xe')]=function(_0x24892c,_0xa05bba,_0x1add20,_0x58fb60){return function(_0x413b50){try{var _0x28851e={'name':_0xa05bba[0x0],'timeout':_0xa05bba[0x1]};var _0x5c9244=queue[_0xe96f('0xf')](_0x28851e,{'typecast':!![]});if(_0x5c9244[_0xe96f('0x10')]){logger[_0xe96f('0x11')](_0xe96f('0x12'),_0x24892c,_[_0xe96f('0x13')](_0x5c9244,_0xe96f('0x14'))['join'](',\x20'));_0x413b50[_0xe96f('0x15')]();}else{var _0x5983a7=_['find'](_0x1add20[_0xe96f('0x16')],handleFindAgent(_0x28851e[_0xe96f('0xc')]));if(_0x5983a7){var _0x4a5b06=(_0x28851e['timeout']||0xa)*0x3e8;var _0x5cb0f5,_0x2893fd;var _0x282ea7=seqqueue[_0xe96f('0x17')](_0x4a5b06);_0x282ea7['id']=_0x24892c;_0x282ea7[_0xe96f('0x18')]=_0x4a5b06;_0x282ea7[_0xe96f('0x19')]=_0x58fb60[_0xe96f('0x19')];writeLog(_0x24892c,_0x5983a7,util[_0xe96f('0xa')](_0xe96f('0x1a'),_0x4a5b06));_0x1add20['rules'][_0x24892c]['on'](_0xe96f('0x1b'),function(){logger[_0xe96f('0x9')](_0xe96f('0x1c'),_0x24892c);clearTimeout(_0x2893fd);_0x2893fd=undefined;_0x282ea7[_0xe96f('0x1d')]();if(_0x1add20['rules'][_0x24892c]){delete _0x1add20[_0xe96f('0x1e')][_0x24892c];}_0x413b50[_0xe96f('0x15')]();});_0x1add20[_0xe96f('0x1e')][_0x24892c]['on'](_0xe96f('0x1f'),function(){if(_0x1add20[_0xe96f('0x1e')][_0x24892c]){delete _0x1add20[_0xe96f('0x1e')][_0x24892c];}});_0x2893fd=setTimeout(function(){logger[_0xe96f('0x9')](_0xe96f('0x20'),_0x24892c);clearTimeout(_0x2893fd);_0x282ea7[_0xe96f('0x1d')]();_0x413b50[_0xe96f('0x21')]();},_0x4a5b06);strategy[_0xe96f('0x22')](_0x282ea7,_0x5983a7,_0x1add20,_0x58fb60);}else{logger['error'](_0xe96f('0x23'),_0x24892c,_0x28851e['name']);_0x413b50[_0xe96f('0x15')]();}}}catch(_0x17124d){console[_0xe96f('0x24')](_0x17124d);logger[_0xe96f('0x11')]('[%s][QUEUE]\x20%s',_0x24892c,_0x17124d[_0xe96f('0x25')]);_0x413b50['stop']();}};};