server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x90e9=['format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','length','[%s][AGENT]\x20%s','map','join','find','agents','createQueue','atimeout','channel','START:%s','rules','stop','complete','[%s][AGENT]\x20ROUTING\x20END','close','next','agent','error','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','validate','lodash','util','../../../../config/logger','routing','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','timeout\x20is\x20a\x20number','info'];(function(_0x182bc6,_0xfb6bb2){var _0x44375e=function(_0x3f99f0){while(--_0x3f99f0){_0x182bc6['push'](_0x182bc6['shift']());}};_0x44375e(++_0xfb6bb2);}(_0x90e9,0x1a7));var _0x990e=function(_0x3284f7,_0x509078){_0x3284f7=_0x3284f7-0x0;var _0x56fc6a=_0x90e9[_0x3284f7];return _0x56fc6a;};'use strict';var schema=require(_0x990e('0x0'));var _=require(_0x990e('0x1'));var util=require(_0x990e('0x2'));var seqqueue=require('seq-queue');var logger=require(_0x990e('0x3'))(_0x990e('0x4'));var strategy=require('./strategy');var queue=schema({'name':{'type':_0x990e('0x5'),'required':!![],'message':_0x990e('0x6')},'timeout':{'type':'number','message':_0x990e('0x7')}});function writeLog(_0x69bf5e,_0x3516b4,_0x37696d){return logger[_0x990e('0x8')](util[_0x990e('0x9')](_0x990e('0xa'),_0x69bf5e,_0x3516b4[_0x990e('0xb')],_0x37696d));}function handleFindAgent(_0x3b840f){return function(_0x5bb34e){return _0x5bb34e[_0x990e('0xb')][_0x990e('0xc')]()===_0x3b840f[_0x990e('0xc')]();};}exports[_0x990e('0xd')]=function(_0x3ba73c,_0x479f8b,_0x2394c4,_0x56fac2){return function(_0x4a47ed){try{var _0x460d25={'name':_0x479f8b[0x0],'timeout':_0x479f8b[0x1]};var _0x498fb9=queue['validate'](_0x460d25,{'typecast':!![]});if(_0x498fb9[_0x990e('0xe')]){logger['error'](_0x990e('0xf'),_0x3ba73c,_[_0x990e('0x10')](_0x498fb9,'message')[_0x990e('0x11')](',\x20'));_0x4a47ed['stop']();}else{var _0x17e012=_[_0x990e('0x12')](_0x2394c4[_0x990e('0x13')],handleFindAgent(_0x460d25[_0x990e('0xb')]));if(_0x17e012){var _0x44b052=(_0x460d25['timeout']||0xa)*0x3e8;var _0x4fdce8,_0x5a8e5f;var _0x46b36c=seqqueue[_0x990e('0x14')](_0x44b052);_0x46b36c['id']=_0x3ba73c;_0x46b36c[_0x990e('0x15')]=_0x44b052;_0x46b36c[_0x990e('0x16')]=_0x56fac2[_0x990e('0x16')];writeLog(_0x3ba73c,_0x17e012,util[_0x990e('0x9')](_0x990e('0x17'),_0x44b052));_0x2394c4[_0x990e('0x18')][_0x3ba73c]['on']('end',function(){logger['info']('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x3ba73c);clearTimeout(_0x5a8e5f);_0x5a8e5f=undefined;_0x46b36c['close']();if(_0x2394c4[_0x990e('0x18')][_0x3ba73c]){delete _0x2394c4['rules'][_0x3ba73c];}_0x4a47ed[_0x990e('0x19')]();});_0x2394c4[_0x990e('0x18')][_0x3ba73c]['on'](_0x990e('0x1a'),function(){if(_0x2394c4['rules'][_0x3ba73c]){delete _0x2394c4['rules'][_0x3ba73c];}});_0x5a8e5f=setTimeout(function(){logger[_0x990e('0x8')](_0x990e('0x1b'),_0x3ba73c);clearTimeout(_0x5a8e5f);_0x46b36c[_0x990e('0x1c')]();_0x4a47ed[_0x990e('0x1d')]();},_0x44b052);strategy[_0x990e('0x1e')](_0x46b36c,_0x17e012,_0x2394c4,_0x56fac2);}else{logger[_0x990e('0x1f')](_0x990e('0x20'),_0x3ba73c,_0x460d25[_0x990e('0xb')]);_0x4a47ed[_0x990e('0x19')]();}}}catch(_0x44a5fe){console[_0x990e('0x21')](_0x44a5fe);logger[_0x990e('0x1f')](_0x990e('0x22'),_0x3ba73c,_0x44a5fe[_0x990e('0x23')]);_0x4a47ed['stop']();}};};