server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xaa1c=['[%s][AGENT]\x20ROUTING\x20END','next','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','util','../../../../config/logger','routing','./strategy','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','validate','length','error','[%s][AGENT]\x20%s','message','stop','find','agents','timeout','createQueue','atimeout','channel','START:%s','rules','end','close','complete'];(function(_0x491df4,_0x395c76){var _0x3202d1=function(_0x725c5){while(--_0x725c5){_0x491df4['push'](_0x491df4['shift']());}};_0x3202d1(++_0x395c76);}(_0xaa1c,0x19e));var _0xcaa1=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xaa1c[_0x20a584];return _0x4b41a8;};'use strict';var schema=require('validate');var _=require('lodash');var util=require(_0xcaa1('0x0'));var seqqueue=require('seq-queue');var logger=require(_0xcaa1('0x1'))(_0xcaa1('0x2'));var strategy=require(_0xcaa1('0x3'));var queue=schema({'name':{'type':'string','required':!![],'message':_0xcaa1('0x4')},'timeout':{'type':_0xcaa1('0x5'),'message':_0xcaa1('0x6')}});function writeLog(_0x3eeb25,_0x28412b,_0x57c3ed){return logger[_0xcaa1('0x7')](util[_0xcaa1('0x8')](_0xcaa1('0x9'),_0x3eeb25,_0x28412b[_0xcaa1('0xa')],_0x57c3ed));}function handleFindAgent(_0x4e7d7b){return function(_0x339cdb){return _0x339cdb['name'][_0xcaa1('0xb')]()===_0x4e7d7b[_0xcaa1('0xb')]();};}exports[_0xcaa1('0xc')]=function(_0xed99dd,_0x28da6b,_0xf5ed89,_0x1711a8){return function(_0x226e47){try{var _0x55aa04={'name':_0x28da6b[0x0],'timeout':_0x28da6b[0x1]};var _0x254197=queue[_0xcaa1('0xd')](_0x55aa04,{'typecast':!![]});if(_0x254197[_0xcaa1('0xe')]){logger[_0xcaa1('0xf')](_0xcaa1('0x10'),_0xed99dd,_['map'](_0x254197,_0xcaa1('0x11'))['join'](',\x20'));_0x226e47[_0xcaa1('0x12')]();}else{var _0xd3f658=_[_0xcaa1('0x13')](_0xf5ed89[_0xcaa1('0x14')],handleFindAgent(_0x55aa04[_0xcaa1('0xa')]));if(_0xd3f658){var _0x5529ae=(_0x55aa04[_0xcaa1('0x15')]||0xa)*0x3e8;var _0x5c7418,_0x51e99a;var _0x135af6=seqqueue[_0xcaa1('0x16')](_0x5529ae);_0x135af6['id']=_0xed99dd;_0x135af6[_0xcaa1('0x17')]=_0x5529ae;_0x135af6[_0xcaa1('0x18')]=_0x1711a8[_0xcaa1('0x18')];writeLog(_0xed99dd,_0xd3f658,util['format'](_0xcaa1('0x19'),_0x5529ae));_0xf5ed89[_0xcaa1('0x1a')][_0xed99dd]['on'](_0xcaa1('0x1b'),function(){logger[_0xcaa1('0x7')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0xed99dd);clearTimeout(_0x51e99a);_0x51e99a=undefined;_0x135af6[_0xcaa1('0x1c')]();if(_0xf5ed89[_0xcaa1('0x1a')][_0xed99dd]){delete _0xf5ed89[_0xcaa1('0x1a')][_0xed99dd];}_0x226e47['stop']();});_0xf5ed89[_0xcaa1('0x1a')][_0xed99dd]['on'](_0xcaa1('0x1d'),function(){if(_0xf5ed89[_0xcaa1('0x1a')][_0xed99dd]){delete _0xf5ed89[_0xcaa1('0x1a')][_0xed99dd];}});_0x51e99a=setTimeout(function(){logger[_0xcaa1('0x7')](_0xcaa1('0x1e'),_0xed99dd);clearTimeout(_0x51e99a);_0x135af6['close']();_0x226e47[_0xcaa1('0x1f')]();},_0x5529ae);strategy[_0xcaa1('0x20')](_0x135af6,_0xd3f658,_0xf5ed89,_0x1711a8);}else{logger[_0xcaa1('0xf')](_0xcaa1('0x21'),_0xed99dd,_0x55aa04[_0xcaa1('0xa')]);_0x226e47[_0xcaa1('0x12')]();}}}catch(_0x51f926){console[_0xcaa1('0x22')](_0x51f926);logger['error'](_0xcaa1('0x23'),_0xed99dd,_0x51f926[_0xcaa1('0x24')]);_0x226e47[_0xcaa1('0x12')]();}};};