server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xfffc=['find','agents','createQueue','channel','rules','end','close','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','stack','validate','lodash','util','seq-queue','../../../../config/logger','routing','./strategy','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','length','error','map','message','join','stop'];(function(_0x4a9aa4,_0x342828){var _0x587322=function(_0x50f255){while(--_0x50f255){_0x4a9aa4['push'](_0x4a9aa4['shift']());}};_0x587322(++_0x342828);}(_0xfffc,0x1c6));var _0xcfff=function(_0x19113f,_0x8d435e){_0x19113f=_0x19113f-0x0;var _0x1e114a=_0xfffc[_0x19113f];return _0x1e114a;};'use strict';var schema=require(_0xcfff('0x0'));var _=require(_0xcfff('0x1'));var util=require(_0xcfff('0x2'));var seqqueue=require(_0xcfff('0x3'));var logger=require(_0xcfff('0x4'))(_0xcfff('0x5'));var strategy=require(_0xcfff('0x6'));var queue=schema({'name':{'type':'string','required':!![],'message':_0xcfff('0x7')},'timeout':{'type':_0xcfff('0x8'),'message':_0xcfff('0x9')}});function writeLog(_0x3aae05,_0x23ee4d,_0x415641){return logger[_0xcfff('0xa')](util[_0xcfff('0xb')](_0xcfff('0xc'),_0x3aae05,_0x23ee4d[_0xcfff('0xd')],_0x415641));}function handleFindAgent(_0x3f7d1d){return function(_0xca2d21){return _0xca2d21[_0xcfff('0xd')][_0xcfff('0xe')]()===_0x3f7d1d[_0xcfff('0xe')]();};}exports[_0xcfff('0xf')]=function(_0x47f92d,_0x16ab4a,_0x25d00a,_0x5b2090){return function(_0x517754){try{var _0x4424d1={'name':_0x16ab4a[0x0],'timeout':_0x16ab4a[0x1]};var _0x45fb2f=queue[_0xcfff('0x0')](_0x4424d1,{'typecast':!![]});if(_0x45fb2f[_0xcfff('0x10')]){logger[_0xcfff('0x11')]('[%s][AGENT]\x20%s',_0x47f92d,_[_0xcfff('0x12')](_0x45fb2f,_0xcfff('0x13'))[_0xcfff('0x14')](',\x20'));_0x517754[_0xcfff('0x15')]();}else{var _0x52486a=_[_0xcfff('0x16')](_0x25d00a[_0xcfff('0x17')],handleFindAgent(_0x4424d1[_0xcfff('0xd')]));if(_0x52486a){var _0x3872fd=(_0x4424d1['timeout']||0xa)*0x3e8;var _0xed0f70,_0x24b7b9;var _0x1a19d4=seqqueue[_0xcfff('0x18')](_0x3872fd);_0x1a19d4['id']=_0x47f92d;_0x1a19d4['atimeout']=_0x3872fd;_0x1a19d4[_0xcfff('0x19')]=_0x5b2090[_0xcfff('0x19')];writeLog(_0x47f92d,_0x52486a,util[_0xcfff('0xb')]('START:%s',_0x3872fd));_0x25d00a[_0xcfff('0x1a')][_0x47f92d]['on'](_0xcfff('0x1b'),function(){logger[_0xcfff('0xa')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x47f92d);clearTimeout(_0x24b7b9);_0x24b7b9=undefined;_0x1a19d4[_0xcfff('0x1c')]();if(_0x25d00a['rules'][_0x47f92d]){delete _0x25d00a[_0xcfff('0x1a')][_0x47f92d];}_0x517754[_0xcfff('0x15')]();});_0x25d00a[_0xcfff('0x1a')][_0x47f92d]['on'](_0xcfff('0x1d'),function(){if(_0x25d00a[_0xcfff('0x1a')][_0x47f92d]){delete _0x25d00a[_0xcfff('0x1a')][_0x47f92d];}});_0x24b7b9=setTimeout(function(){logger[_0xcfff('0xa')](_0xcfff('0x1e'),_0x47f92d);clearTimeout(_0x24b7b9);_0x1a19d4[_0xcfff('0x1c')]();_0x517754[_0xcfff('0x1f')]();},_0x3872fd);strategy[_0xcfff('0x20')](_0x1a19d4,_0x52486a,_0x25d00a,_0x5b2090);}else{logger[_0xcfff('0x11')]('[%s][AGENT]\x20agent\x20not\x20found\x20%s',_0x47f92d,_0x4424d1[_0xcfff('0xd')]);_0x517754[_0xcfff('0x15')]();}}}catch(_0x404de9){console['log'](_0x404de9);logger[_0xcfff('0x11')]('[%s][QUEUE]\x20%s',_0x47f92d,_0x404de9[_0xcfff('0x21')]);_0x517754[_0xcfff('0x15')]();}};};