server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x8ea5=['map','join','stop','find','agents','timeout','createQueue','atimeout','channel','START:%s','rules','[%s][AGENT]\x20ROUTING\x20STOPPED','close','complete','[%s][AGENT]\x20ROUTING\x20END','next','agent','stack','validate','lodash','../../../../config/logger','routing','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','format','[%s][AGENT][NAME:%s][STATUS:%s]','name','toLowerCase','consequence','error','[%s][AGENT]\x20%s'];(function(_0x5ab5cd,_0x44a06d){var _0x59a4ad=function(_0x5dd8a9){while(--_0x5dd8a9){_0x5ab5cd['push'](_0x5ab5cd['shift']());}};_0x59a4ad(++_0x44a06d);}(_0x8ea5,0x9a));var _0x58ea=function(_0x2ca11f,_0x12705c){_0x2ca11f=_0x2ca11f-0x0;var _0x12af9b=_0x8ea5[_0x2ca11f];return _0x12af9b;};'use strict';var schema=require(_0x58ea('0x0'));var _=require(_0x58ea('0x1'));var util=require('util');var seqqueue=require('seq-queue');var logger=require(_0x58ea('0x2'))(_0x58ea('0x3'));var strategy=require('./strategy');var queue=schema({'name':{'type':_0x58ea('0x4'),'required':!![],'message':_0x58ea('0x5')},'timeout':{'type':_0x58ea('0x6'),'message':_0x58ea('0x7')}});function writeLog(_0x288ef1,_0x4e4fbd,_0x2f78cf){return logger[_0x58ea('0x8')](util[_0x58ea('0x9')](_0x58ea('0xa'),_0x288ef1,_0x4e4fbd['name'],_0x2f78cf));}function handleFindAgent(_0x251e13){return function(_0xa46936){return _0xa46936[_0x58ea('0xb')][_0x58ea('0xc')]()===_0x251e13['toLowerCase']();};}exports[_0x58ea('0xd')]=function(_0x362578,_0x4fd3e0,_0x22d352,_0x151316){return function(_0xa3d90b){try{var _0x6a82a7={'name':_0x4fd3e0[0x0],'timeout':_0x4fd3e0[0x1]};var _0x7d029a=queue[_0x58ea('0x0')](_0x6a82a7,{'typecast':!![]});if(_0x7d029a['length']){logger[_0x58ea('0xe')](_0x58ea('0xf'),_0x362578,_[_0x58ea('0x10')](_0x7d029a,'message')[_0x58ea('0x11')](',\x20'));_0xa3d90b[_0x58ea('0x12')]();}else{var _0x24b99c=_[_0x58ea('0x13')](_0x22d352[_0x58ea('0x14')],handleFindAgent(_0x6a82a7[_0x58ea('0xb')]));if(_0x24b99c){var _0x2573e3=(_0x6a82a7[_0x58ea('0x15')]||0xa)*0x3e8;var _0x370e56,_0x9b4bb6;var _0x5875a5=seqqueue[_0x58ea('0x16')](_0x2573e3);_0x5875a5['id']=_0x362578;_0x5875a5[_0x58ea('0x17')]=_0x2573e3;_0x5875a5[_0x58ea('0x18')]=_0x151316[_0x58ea('0x18')];writeLog(_0x362578,_0x24b99c,util[_0x58ea('0x9')](_0x58ea('0x19'),_0x2573e3));_0x22d352[_0x58ea('0x1a')][_0x362578]['on']('end',function(){logger['info'](_0x58ea('0x1b'),_0x362578);clearTimeout(_0x9b4bb6);_0x9b4bb6=undefined;_0x5875a5[_0x58ea('0x1c')]();if(_0x22d352[_0x58ea('0x1a')][_0x362578]){delete _0x22d352[_0x58ea('0x1a')][_0x362578];}_0xa3d90b['stop']();});_0x22d352[_0x58ea('0x1a')][_0x362578]['on'](_0x58ea('0x1d'),function(){if(_0x22d352[_0x58ea('0x1a')][_0x362578]){delete _0x22d352[_0x58ea('0x1a')][_0x362578];}});_0x9b4bb6=setTimeout(function(){logger['info'](_0x58ea('0x1e'),_0x362578);clearTimeout(_0x9b4bb6);_0x5875a5[_0x58ea('0x1c')]();_0xa3d90b[_0x58ea('0x1f')]();},_0x2573e3);strategy[_0x58ea('0x20')](_0x5875a5,_0x24b99c,_0x22d352,_0x151316);}else{logger['error']('[%s][AGENT]\x20agent\x20not\x20found\x20%s',_0x362578,_0x6a82a7[_0x58ea('0xb')]);_0xa3d90b['stop']();}}}catch(_0x2b3dc1){console['log'](_0x2b3dc1);logger['error']('[%s][QUEUE]\x20%s',_0x362578,_0x2b3dc1[_0x58ea('0x21')]);_0xa3d90b[_0x58ea('0x12')]();}};};