server/services/routing/server/applications/agent.js

   1 // *************************************************************************
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   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
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  18 var _0x3872=['find','timeout','createQueue','channel','format','rules','end','close','stop','complete','[%s][AGENT]\x20ROUTING\x20END','next','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','[%s][QUEUE]\x20%s','stack','validate','lodash','util','seq-queue','../../../../config/logger','./strategy','string','name\x20is\x20a\x20string\x20and\x20it\x20is\x20required','number','timeout\x20is\x20a\x20number','info','name','toLowerCase','consequence','map','join'];(function(_0x16ea87,_0x378d8b){var _0x6e7b1c=function(_0x26306e){while(--_0x26306e){_0x16ea87['push'](_0x16ea87['shift']());}};_0x6e7b1c(++_0x378d8b);}(_0x3872,0x1d0));var _0x2387=function(_0x10fe20,_0x2a586a){_0x10fe20=_0x10fe20-0x0;var _0x1695df=_0x3872[_0x10fe20];return _0x1695df;};'use strict';var schema=require(_0x2387('0x0'));var _=require(_0x2387('0x1'));var util=require(_0x2387('0x2'));var seqqueue=require(_0x2387('0x3'));var logger=require(_0x2387('0x4'))('routing');var strategy=require(_0x2387('0x5'));var queue=schema({'name':{'type':_0x2387('0x6'),'required':!![],'message':_0x2387('0x7')},'timeout':{'type':_0x2387('0x8'),'message':_0x2387('0x9')}});function writeLog(_0x1d7270,_0x363a33,_0x8ebec8){return logger[_0x2387('0xa')](util['format']('[%s][AGENT][NAME:%s][STATUS:%s]',_0x1d7270,_0x363a33[_0x2387('0xb')],_0x8ebec8));}function handleFindAgent(_0x1b0e5d){return function(_0x42c526){return _0x42c526[_0x2387('0xb')]['toLowerCase']()===_0x1b0e5d[_0x2387('0xc')]();};}exports[_0x2387('0xd')]=function(_0x4d451e,_0x16d49c,_0x2d3c41,_0x5e2146){return function(_0x7919e6){try{var _0x5e49d1={'name':_0x16d49c[0x0],'timeout':_0x16d49c[0x1]};var _0x1948e2=queue[_0x2387('0x0')](_0x5e49d1,{'typecast':!![]});if(_0x1948e2['length']){logger['error']('[%s][AGENT]\x20%s',_0x4d451e,_[_0x2387('0xe')](_0x1948e2,'message')[_0x2387('0xf')](',\x20'));_0x7919e6['stop']();}else{var _0x1fc555=_[_0x2387('0x10')](_0x2d3c41['agents'],handleFindAgent(_0x5e49d1[_0x2387('0xb')]));if(_0x1fc555){var _0x3f1919=(_0x5e49d1[_0x2387('0x11')]||0xa)*0x3e8;var _0x2f2437,_0x9ac8e2;var _0x2c403a=seqqueue[_0x2387('0x12')](_0x3f1919);_0x2c403a['id']=_0x4d451e;_0x2c403a['atimeout']=_0x3f1919;_0x2c403a[_0x2387('0x13')]=_0x5e2146[_0x2387('0x13')];writeLog(_0x4d451e,_0x1fc555,util[_0x2387('0x14')]('START:%s',_0x3f1919));_0x2d3c41[_0x2387('0x15')][_0x4d451e]['on'](_0x2387('0x16'),function(){logger[_0x2387('0xa')]('[%s][AGENT]\x20ROUTING\x20STOPPED',_0x4d451e);clearTimeout(_0x9ac8e2);_0x9ac8e2=undefined;_0x2c403a[_0x2387('0x17')]();if(_0x2d3c41[_0x2387('0x15')][_0x4d451e]){delete _0x2d3c41[_0x2387('0x15')][_0x4d451e];}_0x7919e6[_0x2387('0x18')]();});_0x2d3c41['rules'][_0x4d451e]['on'](_0x2387('0x19'),function(){if(_0x2d3c41[_0x2387('0x15')][_0x4d451e]){delete _0x2d3c41[_0x2387('0x15')][_0x4d451e];}});_0x9ac8e2=setTimeout(function(){logger[_0x2387('0xa')](_0x2387('0x1a'),_0x4d451e);clearTimeout(_0x9ac8e2);_0x2c403a[_0x2387('0x17')]();_0x7919e6[_0x2387('0x1b')]();},_0x3f1919);strategy['agent'](_0x2c403a,_0x1fc555,_0x2d3c41,_0x5e2146);}else{logger['error'](_0x2387('0x1c'),_0x4d451e,_0x5e49d1[_0x2387('0xb')]);_0x7919e6[_0x2387('0x18')]();}}}catch(_0x12d11e){console[_0x2387('0x1d')](_0x12d11e);logger['error'](_0x2387('0x1e'),_0x4d451e,_0x12d11e[_0x2387('0x1f')]);_0x7919e6[_0x2387('0x18')]();}};};