server/services/routing/server/applications/agent.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xf52c=['join','stop','timeout','createQueue','channel','START:%s','rules','end','[%s][AGENT]\x20ROUTING\x20STOPPED','close','complete','info','[%s][AGENT]\x20ROUTING\x20END','agent','[%s][AGENT]\x20agent\x20not\x20found\x20%s','log','stack','lodash','util','seq-queue','../../../../config/logger','string','timeout\x20is\x20a\x20number','format','name','toLowerCase','consequence','validate','length','error','map','message'];(function(_0x58068a,_0x171793){var _0x2dc60b=function(_0x1446f4){while(--_0x1446f4){_0x58068a['push'](_0x58068a['shift']());}};_0x2dc60b(++_0x171793);}(_0xf52c,0xb1));var _0xcf52=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xf52c[_0x3dd15e];return _0x231fd0;};'use strict';var schema=require('validate');var _=require(_0xcf52('0x0'));var util=require(_0xcf52('0x1'));var seqqueue=require(_0xcf52('0x2'));var logger=require(_0xcf52('0x3'))('routing');var strategy=require('./strategy');var queue=schema({'name':{'type':_0xcf52('0x4'),'required':!![],'message':'name\x20is\x20a\x20string\x20and\x20it\x20is\x20required'},'timeout':{'type':'number','message':_0xcf52('0x5')}});function writeLog(_0x235c7d,_0xfe4ae2,_0x392b75){return logger['info'](util[_0xcf52('0x6')]('[%s][AGENT][NAME:%s][STATUS:%s]',_0x235c7d,_0xfe4ae2[_0xcf52('0x7')],_0x392b75));}function handleFindAgent(_0x3c0362){return function(_0xff7de9){return _0xff7de9[_0xcf52('0x7')][_0xcf52('0x8')]()===_0x3c0362[_0xcf52('0x8')]();};}exports[_0xcf52('0x9')]=function(_0x4350b7,_0x23ded7,_0x37b6d9,_0x256139){return function(_0x1dadbc){try{var _0x1fb4d3={'name':_0x23ded7[0x0],'timeout':_0x23ded7[0x1]};var _0x522bfc=queue[_0xcf52('0xa')](_0x1fb4d3,{'typecast':!![]});if(_0x522bfc[_0xcf52('0xb')]){logger[_0xcf52('0xc')]('[%s][AGENT]\x20%s',_0x4350b7,_[_0xcf52('0xd')](_0x522bfc,_0xcf52('0xe'))[_0xcf52('0xf')](',\x20'));_0x1dadbc[_0xcf52('0x10')]();}else{var _0xbdbead=_['find'](_0x37b6d9['agents'],handleFindAgent(_0x1fb4d3[_0xcf52('0x7')]));if(_0xbdbead){var _0x4702dc=(_0x1fb4d3[_0xcf52('0x11')]||0xa)*0x3e8;var _0x854451,_0x3dd97c;var _0x3e583d=seqqueue[_0xcf52('0x12')](_0x4702dc);_0x3e583d['id']=_0x4350b7;_0x3e583d['atimeout']=_0x4702dc;_0x3e583d['channel']=_0x256139[_0xcf52('0x13')];writeLog(_0x4350b7,_0xbdbead,util['format'](_0xcf52('0x14'),_0x4702dc));_0x37b6d9[_0xcf52('0x15')][_0x4350b7]['on'](_0xcf52('0x16'),function(){logger['info'](_0xcf52('0x17'),_0x4350b7);clearTimeout(_0x3dd97c);_0x3dd97c=undefined;_0x3e583d[_0xcf52('0x18')]();if(_0x37b6d9[_0xcf52('0x15')][_0x4350b7]){delete _0x37b6d9[_0xcf52('0x15')][_0x4350b7];}_0x1dadbc['stop']();});_0x37b6d9[_0xcf52('0x15')][_0x4350b7]['on'](_0xcf52('0x19'),function(){if(_0x37b6d9[_0xcf52('0x15')][_0x4350b7]){delete _0x37b6d9[_0xcf52('0x15')][_0x4350b7];}});_0x3dd97c=setTimeout(function(){logger[_0xcf52('0x1a')](_0xcf52('0x1b'),_0x4350b7);clearTimeout(_0x3dd97c);_0x3e583d['close']();_0x1dadbc['next']();},_0x4702dc);strategy[_0xcf52('0x1c')](_0x3e583d,_0xbdbead,_0x37b6d9,_0x256139);}else{logger[_0xcf52('0xc')](_0xcf52('0x1d'),_0x4350b7,_0x1fb4d3['name']);_0x1dadbc[_0xcf52('0x10')]();}}}catch(_0x3a2a12){console[_0xcf52('0x1e')](_0x3a2a12);logger[_0xcf52('0xc')]('[%s][QUEUE]\x20%s',_0x4350b7,_0x3a2a12[_0xcf52('0x1f')]);_0x1dadbc['stop']();}};};