server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xad80=['../../rpc/smsMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','sms','channel','whatsapp','phone','upperFirst','AccountId','created','getMustacheRender','Message','create','then','body','error','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','message','postText','amazonlex','providerName','dialogState','Failed','catch','lodash','moment','./utils','../../rpc/chatMessage'];(function(_0x3cb21e,_0x11849a){var _0xeacd6a=function(_0xef5a2e){while(--_0xef5a2e){_0x3cb21e['push'](_0x3cb21e['shift']());}};_0xeacd6a(++_0x11849a);}(_0xad80,0x176));var _0x0ad8=function(_0x4d41c3,_0x63006f){_0x4d41c3=_0x4d41c3-0x0;var _0x3086fd=_0xad80[_0x4d41c3];return _0x3086fd;};'use strict';var _=require(_0x0ad8('0x0'));var moment=require(_0x0ad8('0x1'));var AWS=require('aws-sdk');var utils=require(_0x0ad8('0x2'));var logger=require('../../../../config/logger')('routing');var rpc={'chatMessage':require(_0x0ad8('0x3')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x0ad8('0x4')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x0ad8('0x5'))};exports[_0x0ad8('0x6')]=function(_0x3b6afa,_0x89dec1){return function(_0x149ee5){try{if(!_[_0x0ad8('0x7')](this[_0x0ad8('0x8')][_0x0ad8('0x9')])){logger[_0x0ad8('0xa')](_0x0ad8('0xb'),_0x3b6afa,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x149ee5[_0x0ad8('0xc')]();}var _0x10dc38={'ContactId':this[_0x0ad8('0xd')]['id'],'sentAt':moment()[_0x0ad8('0xe')](_0x0ad8('0xf')),'direction':'out'};if(this['channel']===_0x0ad8('0x10')||this[_0x0ad8('0x11')]===_0x0ad8('0x12')){_0x10dc38['phone']=this[_0x0ad8('0x8')][_0x0ad8('0x13')];}var _0x2b205c=this[_0x0ad8('0x11')];if(_0x2b205c==='chat'){_0x10dc38['ChatWebsiteId']=this['account']['id'];}else{_0x10dc38[_[_0x0ad8('0x14')](_0x2b205c)+_0x0ad8('0x15')]=this['account']['id'];}_0x10dc38[_[_0x0ad8('0x14')](_0x2b205c)+'InteractionId']=this['interaction']['id'];if(this[_0x0ad8('0x8')][_0x0ad8('0x16')]){var _0x9934cf=_0x89dec1[0x4];if(!_['isEmpty'](_0x9934cf)){_0x10dc38['body']=utils[_0x0ad8('0x17')](_0x9934cf,this);return rpc[_0x2b205c+_0x0ad8('0x18')][_0x0ad8('0x19')](_0x10dc38)[_0x0ad8('0x1a')](function(_0x5df745){logger['info'](_0x0ad8('0xb'),_0x3b6afa,_0x10dc38[_0x0ad8('0x1b')]);})['catch'](function(_0x47330a){logger[_0x0ad8('0x1c')](_0x0ad8('0xb'),_0x3b6afa,JSON[_0x0ad8('0x1d')](_0x47330a));})[_0x0ad8('0x1e')](function(){logger[_0x0ad8('0xa')](_0x0ad8('0x1f'),_0x3b6afa);_0x149ee5[_0x0ad8('0x20')]();});}else{logger[_0x0ad8('0xa')](_0x0ad8('0x21'),_0x3b6afa);_0x149ee5[_0x0ad8('0x20')]();}}else{var _0x510f10=this;var _0x3f0b4f=new AWS[(_0x0ad8('0x22'))]({'accessKeyId':_0x89dec1[0x0],'secretAccessKey':_0x89dec1[0x1],'region':_0x89dec1[0x2]});var _0x16525f={'botAlias':'$LATEST','botName':_0x89dec1[0x3],'inputText':this[_0x0ad8('0x23')][_0x0ad8('0x1b')],'userId':this[_0x0ad8('0x11')]+':'+this[_0x0ad8('0x8')]['id']['toString']()};_0x3f0b4f[_0x0ad8('0x24')](_0x16525f,function(_0x43c77f,_0xe42c2){if(_0x43c77f){logger[_0x0ad8('0x1c')](_0x0ad8('0xb'),_0x3b6afa,_0x43c77f[_0x0ad8('0x23')]);_0x149ee5[_0x0ad8('0xc')]();}else if(_0xe42c2&&_0xe42c2[_0x0ad8('0x23')]){_0x510f10[_0x0ad8('0x1b')][_0x0ad8('0x25')]=_0xe42c2;_0x10dc38[_0x0ad8('0x1b')]=_0xe42c2[_0x0ad8('0x23')];_0x10dc38[_0x0ad8('0x26')]=_0x0ad8('0x25');_0x10dc38['providerResponse']=JSON['stringify'](_0xe42c2);return rpc[_0x2b205c+_0x0ad8('0x18')]['create'](_0x10dc38)[_0x0ad8('0x1a')](function(_0x449b80){logger['info'](_0x0ad8('0xb'),_0x3b6afa,_0x10dc38['body']);if(_0xe42c2[_0x0ad8('0x27')]==_0x0ad8('0x28')){_0x149ee5[_0x0ad8('0xc')]();}else{_0x149ee5['stop']();}})[_0x0ad8('0x29')](function(_0x195fae){logger[_0x0ad8('0x1c')]('[%s][AMAZONLEX]\x20%s',_0x3b6afa,JSON[_0x0ad8('0x1d')](_0x195fae));_0x149ee5[_0x0ad8('0xc')]();});}else{_0x149ee5['next']();}});}}catch(_0x3edfbc){logger['error']('[%s][AMAZONLEX]\x20%s',_0x3b6afa,JSON[_0x0ad8('0x1d')](_0x3edfbc));_0x149ee5['stop']();}};};