server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc7ec=['amazonlex','providerName','dialogState','Failed','error','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','consequence','isNil','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','interaction','phone','chat','ChatWebsiteId','upperFirst','account','created','body','getMustacheRender','Message','create','then','catch','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','message','postText'];(function(_0x426257,_0x4d0f32){var _0x2c4ace=function(_0x3cd93d){while(--_0x3cd93d){_0x426257['push'](_0x426257['shift']());}};_0x2c4ace(++_0x4d0f32);}(_0xc7ec,0x1a3));var _0xcc7e=function(_0x1809c5,_0x46cabc){_0x1809c5=_0x1809c5-0x0;var _0x5254a4=_0xc7ec[_0x1809c5];return _0x5254a4;};'use strict';var _=require(_0xcc7e('0x0'));var moment=require(_0xcc7e('0x1'));var AWS=require(_0xcc7e('0x2'));var utils=require(_0xcc7e('0x3'));var logger=require(_0xcc7e('0x4'))(_0xcc7e('0x5'));var rpc={'chatMessage':require(_0xcc7e('0x6')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0xcc7e('0x7')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0xcc7e('0x8'))};exports[_0xcc7e('0x9')]=function(_0x5dba35,_0xe100e6){return function(_0x12e4b6){try{if(!_[_0xcc7e('0xa')](this['interaction'][_0xcc7e('0xb')])){logger[_0xcc7e('0xc')](_0xcc7e('0xd'),_0x5dba35,_0xcc7e('0xe'));return _0x12e4b6[_0xcc7e('0xf')]();}var _0x593d7b={'ContactId':this[_0xcc7e('0x10')]['id'],'sentAt':moment()[_0xcc7e('0x11')](_0xcc7e('0x12')),'direction':_0xcc7e('0x13')};if(this[_0xcc7e('0x14')]===_0xcc7e('0x15')||this[_0xcc7e('0x14')]==='whatsapp'){_0x593d7b['phone']=this[_0xcc7e('0x16')][_0xcc7e('0x17')];}var _0x33bc98=this[_0xcc7e('0x14')];if(_0x33bc98===_0xcc7e('0x18')){_0x593d7b[_0xcc7e('0x19')]=this['account']['id'];}else{_0x593d7b[_[_0xcc7e('0x1a')](_0x33bc98)+'AccountId']=this[_0xcc7e('0x1b')]['id'];}_0x593d7b[_[_0xcc7e('0x1a')](_0x33bc98)+'InteractionId']=this[_0xcc7e('0x16')]['id'];if(this[_0xcc7e('0x16')][_0xcc7e('0x1c')]){var _0x4d4d3e=_0xe100e6[0x4];if(!_['isEmpty'](_0x4d4d3e)){_0x593d7b[_0xcc7e('0x1d')]=utils[_0xcc7e('0x1e')](_0x4d4d3e,this);return rpc[_0x33bc98+_0xcc7e('0x1f')][_0xcc7e('0x20')](_0x593d7b)[_0xcc7e('0x21')](function(_0x16c254){logger[_0xcc7e('0xc')](_0xcc7e('0xd'),_0x5dba35,_0x593d7b['body']);})[_0xcc7e('0x22')](function(_0x459496){logger['error'](_0xcc7e('0xd'),_0x5dba35,JSON[_0xcc7e('0x23')](_0x459496));})[_0xcc7e('0x24')](function(){logger[_0xcc7e('0xc')](_0xcc7e('0x25'),_0x5dba35);_0x12e4b6[_0xcc7e('0x26')]();});}else{logger[_0xcc7e('0xc')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x5dba35);_0x12e4b6[_0xcc7e('0x26')]();}}else{var _0x47ffb2=this;var _0x1f92f8=new AWS['LexRuntime']({'accessKeyId':_0xe100e6[0x0],'secretAccessKey':_0xe100e6[0x1],'region':_0xe100e6[0x2]});var _0x47d78d={'botAlias':'$LATEST','botName':_0xe100e6[0x3],'inputText':this[_0xcc7e('0x27')][_0xcc7e('0x1d')],'userId':this['channel']+':'+this[_0xcc7e('0x16')]['id']['toString']()};_0x1f92f8[_0xcc7e('0x28')](_0x47d78d,function(_0x801b89,_0x43a2e8){if(_0x801b89){logger['error'](_0xcc7e('0xd'),_0x5dba35,_0x801b89[_0xcc7e('0x27')]);_0x12e4b6[_0xcc7e('0xf')]();}else if(_0x43a2e8&&_0x43a2e8[_0xcc7e('0x27')]){_0x47ffb2[_0xcc7e('0x1d')][_0xcc7e('0x29')]=_0x43a2e8;_0x593d7b[_0xcc7e('0x1d')]=_0x43a2e8[_0xcc7e('0x27')];_0x593d7b[_0xcc7e('0x2a')]=_0xcc7e('0x29');_0x593d7b['providerResponse']=JSON[_0xcc7e('0x23')](_0x43a2e8);return rpc[_0x33bc98+_0xcc7e('0x1f')][_0xcc7e('0x20')](_0x593d7b)['then'](function(_0xb0cb50){logger['info']('[%s][AMAZONLEX]\x20%s',_0x5dba35,_0x593d7b[_0xcc7e('0x1d')]);if(_0x43a2e8[_0xcc7e('0x2b')]==_0xcc7e('0x2c')){_0x12e4b6[_0xcc7e('0xf')]();}else{_0x12e4b6[_0xcc7e('0x26')]();}})[_0xcc7e('0x22')](function(_0x3993a8){logger[_0xcc7e('0x2d')]('[%s][AMAZONLEX]\x20%s',_0x5dba35,JSON[_0xcc7e('0x23')](_0x3993a8));_0x12e4b6[_0xcc7e('0xf')]();});}else{_0x12e4b6[_0xcc7e('0xf')]();}});}}catch(_0x4eab69){logger[_0xcc7e('0x2d')]('[%s][AMAZONLEX]\x20%s',_0x5dba35,JSON['stringify'](_0x4eab69));_0x12e4b6[_0xcc7e('0x26')]();}};};