server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x4c73=['../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms','channel','phone','chat','ChatWebsiteId','account','upperFirst','isEmpty','body','getMustacheRender','Message','create','then','catch','stringify','finally','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','$LATEST','message','toString','postText','error','amazonlex','providerName','providerResponse','dialogState','lodash','moment','./utils','../../../../config/logger','routing','../../rpc/chatMessage'];(function(_0x4bc876,_0x2a616c){var _0x28f176=function(_0x30108f){while(--_0x30108f){_0x4bc876['push'](_0x4bc876['shift']());}};_0x28f176(++_0x2a616c);}(_0x4c73,0xea));var _0x34c7=function(_0xdc1817,_0x3a934f){_0xdc1817=_0xdc1817-0x0;var _0x15d08d=_0x4c73[_0xdc1817];return _0x15d08d;};'use strict';var _=require(_0x34c7('0x0'));var moment=require(_0x34c7('0x1'));var AWS=require('aws-sdk');var utils=require(_0x34c7('0x2'));var logger=require(_0x34c7('0x3'))(_0x34c7('0x4'));var rpc={'chatMessage':require(_0x34c7('0x5')),'openchannelMessage':require(_0x34c7('0x6')),'mailMessage':require(_0x34c7('0x7')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x34c7('0x8')),'whatsappMessage':require(_0x34c7('0x9'))};exports[_0x34c7('0xa')]=function(_0x73336d,_0x2a5e16){return function(_0x9ad9c9){try{if(!_[_0x34c7('0xb')](this[_0x34c7('0xc')][_0x34c7('0xd')])){logger[_0x34c7('0xe')](_0x34c7('0xf'),_0x73336d,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x9ad9c9[_0x34c7('0x10')]();}var _0x3e5a6c={'ContactId':this[_0x34c7('0x11')]['id'],'sentAt':moment()[_0x34c7('0x12')](_0x34c7('0x13')),'direction':_0x34c7('0x14')};if(this['channel']===_0x34c7('0x15')||this[_0x34c7('0x16')]==='whatsapp'){_0x3e5a6c[_0x34c7('0x17')]=this[_0x34c7('0xc')][_0x34c7('0x17')];}var _0x471fcb=this[_0x34c7('0x16')];if(_0x471fcb===_0x34c7('0x18')){_0x3e5a6c[_0x34c7('0x19')]=this['account']['id'];}else{_0x3e5a6c[_['upperFirst'](_0x471fcb)+'AccountId']=this[_0x34c7('0x1a')]['id'];}_0x3e5a6c[_[_0x34c7('0x1b')](_0x471fcb)+'InteractionId']=this[_0x34c7('0xc')]['id'];if(this[_0x34c7('0xc')]['created']){var _0x13796e=_0x2a5e16[0x4];if(!_[_0x34c7('0x1c')](_0x13796e)){_0x3e5a6c[_0x34c7('0x1d')]=utils[_0x34c7('0x1e')](_0x13796e,this);return rpc[_0x471fcb+_0x34c7('0x1f')][_0x34c7('0x20')](_0x3e5a6c)[_0x34c7('0x21')](function(_0x13b573){logger['info'](_0x34c7('0xf'),_0x73336d,_0x3e5a6c[_0x34c7('0x1d')]);})[_0x34c7('0x22')](function(_0x31f2df){logger['error']('[%s][AMAZONLEX]\x20%s',_0x73336d,JSON[_0x34c7('0x23')](_0x31f2df));})[_0x34c7('0x24')](function(){logger[_0x34c7('0xe')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x73336d);_0x9ad9c9[_0x34c7('0x25')]();});}else{logger['info'](_0x34c7('0x26'),_0x73336d);_0x9ad9c9['stop']();}}else{var _0x485c35=this;var _0x5d62ba=new AWS['LexRuntime']({'accessKeyId':_0x2a5e16[0x0],'secretAccessKey':_0x2a5e16[0x1],'region':_0x2a5e16[0x2]});var _0x583c42={'botAlias':_0x34c7('0x27'),'botName':_0x2a5e16[0x3],'inputText':this[_0x34c7('0x28')][_0x34c7('0x1d')],'userId':this[_0x34c7('0x16')]+':'+this['interaction']['id'][_0x34c7('0x29')]()};_0x5d62ba[_0x34c7('0x2a')](_0x583c42,function(_0x2caa9b,_0x5bde2e){if(_0x2caa9b){logger[_0x34c7('0x2b')](_0x34c7('0xf'),_0x73336d,_0x2caa9b[_0x34c7('0x28')]);_0x9ad9c9['next']();}else if(_0x5bde2e&&_0x5bde2e['message']){_0x485c35['body'][_0x34c7('0x2c')]=_0x5bde2e;_0x3e5a6c[_0x34c7('0x1d')]=_0x5bde2e[_0x34c7('0x28')];_0x3e5a6c[_0x34c7('0x2d')]=_0x34c7('0x2c');_0x3e5a6c[_0x34c7('0x2e')]=JSON['stringify'](_0x5bde2e);return rpc[_0x471fcb+_0x34c7('0x1f')]['create'](_0x3e5a6c)[_0x34c7('0x21')](function(_0x4c646c){logger[_0x34c7('0xe')](_0x34c7('0xf'),_0x73336d,_0x3e5a6c[_0x34c7('0x1d')]);if(_0x5bde2e[_0x34c7('0x2f')]=='Failed'){_0x9ad9c9[_0x34c7('0x10')]();}else{_0x9ad9c9[_0x34c7('0x25')]();}})[_0x34c7('0x22')](function(_0x4f33ae){logger['error'](_0x34c7('0xf'),_0x73336d,JSON[_0x34c7('0x23')](_0x4f33ae));_0x9ad9c9[_0x34c7('0x10')]();});}else{_0x9ad9c9[_0x34c7('0x10')]();}});}}catch(_0x15542f){logger[_0x34c7('0x2b')]('[%s][AMAZONLEX]\x20%s',_0x73336d,JSON[_0x34c7('0x23')](_0x15542f));_0x9ad9c9[_0x34c7('0x25')]();}};};