server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xd44a=['YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','account','AccountId','InteractionId','created','isEmpty','getMustacheRender','Message','create','then','body','catch','error','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','$LATEST','message','toString','postText','amazonlex','providerName','providerResponse','dialogState','lodash','moment','../../../../config/logger','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','next','contact','format'];(function(_0x1aa458,_0x46dac2){var _0x47fcf0=function(_0x52b971){while(--_0x52b971){_0x1aa458['push'](_0x1aa458['shift']());}};_0x47fcf0(++_0x46dac2);}(_0xd44a,0x197));var _0xad44=function(_0x1ec29c,_0x1e1aa7){_0x1ec29c=_0x1ec29c-0x0;var _0x16bee7=_0xd44a[_0x1ec29c];return _0x16bee7;};'use strict';var _=require(_0xad44('0x0'));var moment=require(_0xad44('0x1'));var AWS=require('aws-sdk');var utils=require('./utils');var logger=require(_0xad44('0x2'))('routing');var rpc={'chatMessage':require(_0xad44('0x3')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0xad44('0x4')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xad44('0x5')),'whatsappMessage':require(_0xad44('0x6'))};exports[_0xad44('0x7')]=function(_0x4eb2ae,_0x1ba746){return function(_0x51ff78){try{if(!_[_0xad44('0x8')](this[_0xad44('0x9')][_0xad44('0xa')])){logger[_0xad44('0xb')](_0xad44('0xc'),_0x4eb2ae,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x51ff78[_0xad44('0xd')]();}var _0x136468={'ContactId':this[_0xad44('0xe')]['id'],'sentAt':moment()[_0xad44('0xf')](_0xad44('0x10')),'direction':_0xad44('0x11')};if(this[_0xad44('0x12')]===_0xad44('0x13')||this[_0xad44('0x12')]==='whatsapp'){_0x136468[_0xad44('0x14')]=this[_0xad44('0x9')][_0xad44('0x14')];}var _0x423246=this[_0xad44('0x12')];if(_0x423246==='chat'){_0x136468['ChatWebsiteId']=this[_0xad44('0x15')]['id'];}else{_0x136468[_['upperFirst'](_0x423246)+_0xad44('0x16')]=this[_0xad44('0x15')]['id'];}_0x136468[_['upperFirst'](_0x423246)+_0xad44('0x17')]=this[_0xad44('0x9')]['id'];if(this[_0xad44('0x9')][_0xad44('0x18')]){var _0x4bb481=_0x1ba746[0x4];if(!_[_0xad44('0x19')](_0x4bb481)){_0x136468['body']=utils[_0xad44('0x1a')](_0x4bb481,this);return rpc[_0x423246+_0xad44('0x1b')][_0xad44('0x1c')](_0x136468)[_0xad44('0x1d')](function(_0x1af2ed){logger['info']('[%s][AMAZONLEX]\x20%s',_0x4eb2ae,_0x136468[_0xad44('0x1e')]);})[_0xad44('0x1f')](function(_0x482017){logger[_0xad44('0x20')](_0xad44('0xc'),_0x4eb2ae,JSON[_0xad44('0x21')](_0x482017));})[_0xad44('0x22')](function(){logger[_0xad44('0xb')](_0xad44('0x23'),_0x4eb2ae);_0x51ff78[_0xad44('0x24')]();});}else{logger['info'](_0xad44('0x25'),_0x4eb2ae);_0x51ff78[_0xad44('0x24')]();}}else{var _0x26267b=this;var _0xb2cba4=new AWS[(_0xad44('0x26'))]({'accessKeyId':_0x1ba746[0x0],'secretAccessKey':_0x1ba746[0x1],'region':_0x1ba746[0x2]});var _0x3662c1={'botAlias':_0xad44('0x27'),'botName':_0x1ba746[0x3],'inputText':this[_0xad44('0x28')]['body'],'userId':this[_0xad44('0x12')]+':'+this[_0xad44('0x9')]['id'][_0xad44('0x29')]()};_0xb2cba4[_0xad44('0x2a')](_0x3662c1,function(_0x47b081,_0x3f529d){if(_0x47b081){logger['error'](_0xad44('0xc'),_0x4eb2ae,_0x47b081[_0xad44('0x28')]);_0x51ff78[_0xad44('0xd')]();}else if(_0x3f529d&&_0x3f529d[_0xad44('0x28')]){_0x26267b[_0xad44('0x1e')][_0xad44('0x2b')]=_0x3f529d;_0x136468['body']=_0x3f529d[_0xad44('0x28')];_0x136468[_0xad44('0x2c')]=_0xad44('0x2b');_0x136468[_0xad44('0x2d')]=JSON['stringify'](_0x3f529d);return rpc[_0x423246+'Message']['create'](_0x136468)[_0xad44('0x1d')](function(_0xae3bb8){logger['info'](_0xad44('0xc'),_0x4eb2ae,_0x136468[_0xad44('0x1e')]);if(_0x3f529d[_0xad44('0x2e')]=='Failed'){_0x51ff78[_0xad44('0xd')]();}else{_0x51ff78[_0xad44('0x24')]();}})[_0xad44('0x1f')](function(_0x55818f){logger['error'](_0xad44('0xc'),_0x4eb2ae,JSON[_0xad44('0x21')](_0x55818f));_0x51ff78[_0xad44('0xd')]();});}else{_0x51ff78['next']();}});}}catch(_0x28a5a9){logger[_0xad44('0x20')](_0xad44('0xc'),_0x4eb2ae,JSON[_0xad44('0x21')](_0x28a5a9));_0x51ff78[_0xad44('0x24')]();}};};