server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x0295=['Message','create','then','info','catch','error','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','toString','postText','message','dialogState','lodash','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','UserId','[%s][AMAZONLEX]\x20%s','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','channel','chat','account','upperFirst','interaction','created','isEmpty','body','getMustacheRender'];(function(_0x274208,_0x3182ff){var _0x209164=function(_0x316e02){while(--_0x316e02){_0x274208['push'](_0x274208['shift']());}};_0x209164(++_0x3182ff);}(_0x0295,0x1f0));var _0x5029=function(_0x54e631,_0x3b8396){_0x54e631=_0x54e631-0x0;var _0x3c6b6a=_0x0295[_0x54e631];return _0x3c6b6a;};'use strict';var _=require(_0x5029('0x0'));var moment=require('moment');var AWS=require('aws-sdk');var utils=require(_0x5029('0x1'));var logger=require('../../../../config/logger')('routing');var rpc={'chatMessage':require(_0x5029('0x2')),'openchannelMessage':require(_0x5029('0x3')),'mailMessage':require(_0x5029('0x4')),'smsMessage':require(_0x5029('0x5')),'faxMessage':require(_0x5029('0x6')),'whatsappMessage':require(_0x5029('0x7'))};exports[_0x5029('0x8')]=function(_0x215955,_0x5b3cd){return function(_0x502a62){try{if(!_['isNil'](this['interaction'][_0x5029('0x9')])){logger['info'](_0x5029('0xa'),_0x215955,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x502a62[_0x5029('0xb')]();}var _0x520bc3={'ContactId':this[_0x5029('0xc')]['id'],'sentAt':moment()[_0x5029('0xd')](_0x5029('0xe')),'direction':'out'};var _0x3f4c48=this[_0x5029('0xf')];if(_0x3f4c48===_0x5029('0x10')){_0x520bc3['ChatWebsiteId']=this[_0x5029('0x11')]['id'];}else{_0x520bc3[_[_0x5029('0x12')](_0x3f4c48)+'AccountId']=this['account']['id'];}_0x520bc3[_['upperFirst'](_0x3f4c48)+'InteractionId']=this[_0x5029('0x13')]['id'];if(this[_0x5029('0x13')][_0x5029('0x14')]){var _0x434630=_0x5b3cd[0x4];if(!_[_0x5029('0x15')](_0x434630)){_0x520bc3[_0x5029('0x16')]=utils[_0x5029('0x17')](_0x434630,this);return rpc[_0x3f4c48+_0x5029('0x18')][_0x5029('0x19')](_0x520bc3)[_0x5029('0x1a')](function(_0x457c73){logger[_0x5029('0x1b')](_0x5029('0xa'),_0x215955,_0x520bc3[_0x5029('0x16')]);})[_0x5029('0x1c')](function(_0x4f7ab4){logger[_0x5029('0x1d')](_0x5029('0xa'),_0x215955,JSON[_0x5029('0x1e')](_0x4f7ab4));})[_0x5029('0x1f')](function(){logger[_0x5029('0x1b')](_0x5029('0x20'),_0x215955);_0x502a62[_0x5029('0x21')]();});}else{logger['info'](_0x5029('0x22'),_0x215955);_0x502a62['stop']();}}else{var _0x16485c=this;var _0x8a414c=new AWS[(_0x5029('0x23'))]({'accessKeyId':_0x5b3cd[0x0],'secretAccessKey':_0x5b3cd[0x1],'region':_0x5b3cd[0x2]});var _0x3cf0fb={'botAlias':'$LATEST','botName':_0x5b3cd[0x3],'inputText':this['message'][_0x5029('0x16')],'userId':this['channel']+':'+this[_0x5029('0x13')]['id'][_0x5029('0x24')]()};_0x8a414c[_0x5029('0x25')](_0x3cf0fb,function(_0x2bbbcb,_0x16bd22){if(_0x2bbbcb){logger[_0x5029('0x1d')](_0x5029('0xa'),_0x215955,_0x2bbbcb[_0x5029('0x26')]);_0x502a62[_0x5029('0xb')]();}else if(_0x16bd22&&_0x16bd22['message']){_0x16485c['body']['amazonlex']=_0x16bd22;_0x520bc3[_0x5029('0x16')]=_0x16bd22[_0x5029('0x26')];return rpc[_0x3f4c48+'Message']['create'](_0x520bc3)[_0x5029('0x1a')](function(_0x1e7e61){logger[_0x5029('0x1b')]('[%s][AMAZONLEX]\x20%s',_0x215955,_0x520bc3[_0x5029('0x16')]);if(_0x16bd22[_0x5029('0x27')]=='Failed'){_0x502a62[_0x5029('0xb')]();}else{_0x502a62[_0x5029('0x21')]();}})[_0x5029('0x1c')](function(_0x4a24b9){logger[_0x5029('0x1d')](_0x5029('0xa'),_0x215955,JSON[_0x5029('0x1e')](_0x4a24b9));_0x502a62['next']();});}else{_0x502a62[_0x5029('0xb')]();}});}}catch(_0x2bb398){logger['error'](_0x5029('0xa'),_0x215955,JSON[_0x5029('0x1e')](_0x2bb398));_0x502a62[_0x5029('0x21')]();}};};