server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x3c9e=['out','channel','sms','whatsapp','interaction','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','isEmpty','body','getMustacheRender','Message','create','then','catch','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','$LATEST','toString','postText','error','message','providerName','providerResponse','dialogState','lodash','moment','./utils','../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss'];(function(_0x205401,_0x3832c4){var _0x569ec1=function(_0x21d59f){while(--_0x21d59f){_0x205401['push'](_0x205401['shift']());}};_0x569ec1(++_0x3832c4);}(_0x3c9e,0xb6));var _0xe3c9=function(_0x28ba9c,_0x34d729){_0x28ba9c=_0x28ba9c-0x0;var _0x50c9c4=_0x3c9e[_0x28ba9c];return _0x50c9c4;};'use strict';var _=require(_0xe3c9('0x0'));var moment=require(_0xe3c9('0x1'));var AWS=require('aws-sdk');var utils=require(_0xe3c9('0x2'));var logger=require(_0xe3c9('0x3'))(_0xe3c9('0x4'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0xe3c9('0x5')),'mailMessage':require(_0xe3c9('0x6')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xe3c9('0x7')),'whatsappMessage':require(_0xe3c9('0x8'))};exports['consequence']=function(_0x75796,_0x558ee2){return function(_0x20ca68){try{if(!_[_0xe3c9('0x9')](this['interaction'][_0xe3c9('0xa')])){logger[_0xe3c9('0xb')](_0xe3c9('0xc'),_0x75796,_0xe3c9('0xd'));return _0x20ca68[_0xe3c9('0xe')]();}var _0x49104c={'ContactId':this[_0xe3c9('0xf')]['id'],'sentAt':moment()[_0xe3c9('0x10')](_0xe3c9('0x11')),'direction':_0xe3c9('0x12')};if(this[_0xe3c9('0x13')]===_0xe3c9('0x14')||this[_0xe3c9('0x13')]===_0xe3c9('0x15')){_0x49104c['phone']=this[_0xe3c9('0x16')][_0xe3c9('0x17')];}var _0x21b99c=this[_0xe3c9('0x13')];if(_0x21b99c===_0xe3c9('0x18')){_0x49104c[_0xe3c9('0x19')]=this[_0xe3c9('0x1a')]['id'];}else{_0x49104c[_[_0xe3c9('0x1b')](_0x21b99c)+_0xe3c9('0x1c')]=this[_0xe3c9('0x1a')]['id'];}_0x49104c[_[_0xe3c9('0x1b')](_0x21b99c)+_0xe3c9('0x1d')]=this[_0xe3c9('0x16')]['id'];if(this[_0xe3c9('0x16')]['created']){var _0x40b784=_0x558ee2[0x4];if(!_[_0xe3c9('0x1e')](_0x40b784)){_0x49104c[_0xe3c9('0x1f')]=utils[_0xe3c9('0x20')](_0x40b784,this);return rpc[_0x21b99c+_0xe3c9('0x21')][_0xe3c9('0x22')](_0x49104c)[_0xe3c9('0x23')](function(_0x2be7da){logger[_0xe3c9('0xb')]('[%s][AMAZONLEX]\x20%s',_0x75796,_0x49104c[_0xe3c9('0x1f')]);})[_0xe3c9('0x24')](function(_0x3b0267){logger['error'](_0xe3c9('0xc'),_0x75796,JSON[_0xe3c9('0x25')](_0x3b0267));})[_0xe3c9('0x26')](function(){logger[_0xe3c9('0xb')](_0xe3c9('0x27'),_0x75796);_0x20ca68[_0xe3c9('0x28')]();});}else{logger['info']('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x75796);_0x20ca68[_0xe3c9('0x28')]();}}else{var _0xcc7488=this;var _0x56c1b9=new AWS[(_0xe3c9('0x29'))]({'accessKeyId':_0x558ee2[0x0],'secretAccessKey':_0x558ee2[0x1],'region':_0x558ee2[0x2]});var _0x2fb611={'botAlias':_0xe3c9('0x2a'),'botName':_0x558ee2[0x3],'inputText':this['message'][_0xe3c9('0x1f')],'userId':this['channel']+':'+this[_0xe3c9('0x16')]['id'][_0xe3c9('0x2b')]()};_0x56c1b9[_0xe3c9('0x2c')](_0x2fb611,function(_0xdb709f,_0xd3dbe0){if(_0xdb709f){logger[_0xe3c9('0x2d')]('[%s][AMAZONLEX]\x20%s',_0x75796,_0xdb709f[_0xe3c9('0x2e')]);_0x20ca68[_0xe3c9('0xe')]();}else if(_0xd3dbe0&&_0xd3dbe0[_0xe3c9('0x2e')]){_0xcc7488['body']['amazonlex']=_0xd3dbe0;_0x49104c[_0xe3c9('0x1f')]=_0xd3dbe0[_0xe3c9('0x2e')];_0x49104c[_0xe3c9('0x2f')]='amazonlex';_0x49104c[_0xe3c9('0x30')]=JSON['stringify'](_0xd3dbe0);return rpc[_0x21b99c+_0xe3c9('0x21')]['create'](_0x49104c)[_0xe3c9('0x23')](function(_0x4c26e4){logger[_0xe3c9('0xb')](_0xe3c9('0xc'),_0x75796,_0x49104c[_0xe3c9('0x1f')]);if(_0xd3dbe0[_0xe3c9('0x31')]=='Failed'){_0x20ca68[_0xe3c9('0xe')]();}else{_0x20ca68[_0xe3c9('0x28')]();}})['catch'](function(_0x2ff6da){logger[_0xe3c9('0x2d')](_0xe3c9('0xc'),_0x75796,JSON[_0xe3c9('0x25')](_0x2ff6da));_0x20ca68[_0xe3c9('0xe')]();});}else{_0x20ca68[_0xe3c9('0xe')]();}});}}catch(_0x236a23){logger[_0xe3c9('0x2d')](_0xe3c9('0xc'),_0x75796,JSON[_0xe3c9('0x25')](_0x236a23));_0x20ca68[_0xe3c9('0x28')]();}};};