server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2773=['then','catch','error','stringify','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','LexRuntime','message','toString','amazonlex','providerName','providerResponse','dialogState','Failed','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/openchannelMessage','consequence','isNil','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','out','channel','sms','whatsapp','phone','interaction','chat','ChatWebsiteId','account','AccountId','upperFirst','InteractionId','created','isEmpty','body','getMustacheRender','Message','create'];(function(_0x58a75e,_0x7c17c5){var _0x12d7b0=function(_0x4b649c){while(--_0x4b649c){_0x58a75e['push'](_0x58a75e['shift']());}};_0x12d7b0(++_0x7c17c5);}(_0x2773,0xf4));var _0x3277=function(_0x59ee6f,_0x450239){_0x59ee6f=_0x59ee6f-0x0;var _0x4c0979=_0x2773[_0x59ee6f];return _0x4c0979;};'use strict';var _=require(_0x3277('0x0'));var moment=require(_0x3277('0x1'));var AWS=require(_0x3277('0x2'));var utils=require(_0x3277('0x3'));var logger=require(_0x3277('0x4'))(_0x3277('0x5'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x3277('0x6')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x3277('0x7')]=function(_0x153b1e,_0x2fcea8){return function(_0x29d890){try{if(!_[_0x3277('0x8')](this['interaction']['UserId'])){logger[_0x3277('0x9')](_0x3277('0xa'),_0x153b1e,_0x3277('0xb'));return _0x29d890[_0x3277('0xc')]();}var _0x436637={'ContactId':this['contact']['id'],'sentAt':moment()[_0x3277('0xd')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x3277('0xe')};if(this[_0x3277('0xf')]===_0x3277('0x10')||this[_0x3277('0xf')]===_0x3277('0x11')){_0x436637[_0x3277('0x12')]=this[_0x3277('0x13')][_0x3277('0x12')];}var _0x484f02=this['channel'];if(_0x484f02===_0x3277('0x14')){_0x436637[_0x3277('0x15')]=this[_0x3277('0x16')]['id'];}else{_0x436637[_['upperFirst'](_0x484f02)+_0x3277('0x17')]=this['account']['id'];}_0x436637[_[_0x3277('0x18')](_0x484f02)+_0x3277('0x19')]=this['interaction']['id'];if(this['interaction'][_0x3277('0x1a')]){var _0x4500e8=_0x2fcea8[0x4];if(!_[_0x3277('0x1b')](_0x4500e8)){_0x436637[_0x3277('0x1c')]=utils[_0x3277('0x1d')](_0x4500e8,this);return rpc[_0x484f02+_0x3277('0x1e')][_0x3277('0x1f')](_0x436637)[_0x3277('0x20')](function(_0x495c9e){logger['info']('[%s][AMAZONLEX]\x20%s',_0x153b1e,_0x436637['body']);})[_0x3277('0x21')](function(_0x4dff82){logger[_0x3277('0x22')](_0x3277('0xa'),_0x153b1e,JSON[_0x3277('0x23')](_0x4dff82));})['finally'](function(){logger['info'](_0x3277('0x24'),_0x153b1e);_0x29d890[_0x3277('0x25')]();});}else{logger[_0x3277('0x9')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x153b1e);_0x29d890['stop']();}}else{var _0x496c9e=this;var _0x410cf5=new AWS[(_0x3277('0x26'))]({'accessKeyId':_0x2fcea8[0x0],'secretAccessKey':_0x2fcea8[0x1],'region':_0x2fcea8[0x2]});var _0x2d141e={'botAlias':'$LATEST','botName':_0x2fcea8[0x3],'inputText':this[_0x3277('0x27')]['body'],'userId':this['channel']+':'+this[_0x3277('0x13')]['id'][_0x3277('0x28')]()};_0x410cf5['postText'](_0x2d141e,function(_0x17ca48,_0xf1e7c4){if(_0x17ca48){logger[_0x3277('0x22')](_0x3277('0xa'),_0x153b1e,_0x17ca48[_0x3277('0x27')]);_0x29d890[_0x3277('0xc')]();}else if(_0xf1e7c4&&_0xf1e7c4[_0x3277('0x27')]){_0x496c9e[_0x3277('0x1c')][_0x3277('0x29')]=_0xf1e7c4;_0x436637[_0x3277('0x1c')]=_0xf1e7c4['message'];_0x436637[_0x3277('0x2a')]='amazonlex';_0x436637[_0x3277('0x2b')]=JSON[_0x3277('0x23')](_0xf1e7c4);return rpc[_0x484f02+'Message'][_0x3277('0x1f')](_0x436637)['then'](function(_0xf428e0){logger[_0x3277('0x9')](_0x3277('0xa'),_0x153b1e,_0x436637['body']);if(_0xf1e7c4[_0x3277('0x2c')]==_0x3277('0x2d')){_0x29d890[_0x3277('0xc')]();}else{_0x29d890[_0x3277('0x25')]();}})[_0x3277('0x21')](function(_0x47dc3b){logger[_0x3277('0x22')](_0x3277('0xa'),_0x153b1e,JSON['stringify'](_0x47dc3b));_0x29d890[_0x3277('0xc')]();});}else{_0x29d890[_0x3277('0xc')]();}});}}catch(_0x5a8ba0){logger[_0x3277('0x22')](_0x3277('0xa'),_0x153b1e,JSON[_0x3277('0x23')](_0x5a8ba0));_0x29d890[_0x3277('0x25')]();}};};