server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5525=['ChatWebsiteId','upperFirst','isEmpty','body','getMustacheRender','Message','create','then','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','LexRuntime','$LATEST','message','toString','postText','error','amazonlex','providerResponse','Failed','lodash','moment','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat'];(function(_0x57d370,_0x3ed0f6){var _0x550fd2=function(_0x59634f){while(--_0x59634f){_0x57d370['push'](_0x57d370['shift']());}};_0x550fd2(++_0x3ed0f6);}(_0x5525,0xda));var _0x5552=function(_0x4565bf,_0x5ad9d6){_0x4565bf=_0x4565bf-0x0;var _0x5610ba=_0x5525[_0x4565bf];return _0x5610ba;};'use strict';var _=require(_0x5552('0x0'));var moment=require(_0x5552('0x1'));var AWS=require(_0x5552('0x2'));var utils=require(_0x5552('0x3'));var logger=require(_0x5552('0x4'))(_0x5552('0x5'));var rpc={'chatMessage':require(_0x5552('0x6')),'openchannelMessage':require(_0x5552('0x7')),'mailMessage':require(_0x5552('0x8')),'smsMessage':require(_0x5552('0x9')),'faxMessage':require(_0x5552('0xa')),'whatsappMessage':require(_0x5552('0xb'))};exports[_0x5552('0xc')]=function(_0x139ea7,_0x11abb1){return function(_0x539e6b){try{if(!_[_0x5552('0xd')](this[_0x5552('0xe')][_0x5552('0xf')])){logger[_0x5552('0x10')](_0x5552('0x11'),_0x139ea7,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x539e6b[_0x5552('0x12')]();}var _0x299709={'ContactId':this[_0x5552('0x13')]['id'],'sentAt':moment()['format'](_0x5552('0x14')),'direction':_0x5552('0x15')};if(this[_0x5552('0x16')]===_0x5552('0x17')||this['channel']===_0x5552('0x18')){_0x299709[_0x5552('0x19')]=this['interaction']['phone'];}var _0x3a784a=this[_0x5552('0x16')];if(_0x3a784a===_0x5552('0x1a')){_0x299709[_0x5552('0x1b')]=this['account']['id'];}else{_0x299709[_[_0x5552('0x1c')](_0x3a784a)+'AccountId']=this['account']['id'];}_0x299709[_[_0x5552('0x1c')](_0x3a784a)+'InteractionId']=this[_0x5552('0xe')]['id'];if(this[_0x5552('0xe')]['created']){var _0x1c31f8=_0x11abb1[0x4];if(!_[_0x5552('0x1d')](_0x1c31f8)){_0x299709[_0x5552('0x1e')]=utils[_0x5552('0x1f')](_0x1c31f8,this);return rpc[_0x3a784a+_0x5552('0x20')][_0x5552('0x21')](_0x299709)[_0x5552('0x22')](function(_0x5dc08d){logger[_0x5552('0x10')](_0x5552('0x11'),_0x139ea7,_0x299709['body']);})['catch'](function(_0x4ea8ab){logger['error'](_0x5552('0x11'),_0x139ea7,JSON[_0x5552('0x23')](_0x4ea8ab));})[_0x5552('0x24')](function(){logger[_0x5552('0x10')](_0x5552('0x25'),_0x139ea7);_0x539e6b[_0x5552('0x26')]();});}else{logger['info'](_0x5552('0x27'),_0x139ea7);_0x539e6b[_0x5552('0x26')]();}}else{var _0x41cc44=this;var _0x236b92=new AWS[(_0x5552('0x28'))]({'accessKeyId':_0x11abb1[0x0],'secretAccessKey':_0x11abb1[0x1],'region':_0x11abb1[0x2]});var _0x631cd2={'botAlias':_0x5552('0x29'),'botName':_0x11abb1[0x3],'inputText':this[_0x5552('0x2a')][_0x5552('0x1e')],'userId':this[_0x5552('0x16')]+':'+this[_0x5552('0xe')]['id'][_0x5552('0x2b')]()};_0x236b92[_0x5552('0x2c')](_0x631cd2,function(_0x515034,_0x227113){if(_0x515034){logger[_0x5552('0x2d')](_0x5552('0x11'),_0x139ea7,_0x515034['message']);_0x539e6b['next']();}else if(_0x227113&&_0x227113[_0x5552('0x2a')]){_0x41cc44[_0x5552('0x1e')][_0x5552('0x2e')]=_0x227113;_0x299709[_0x5552('0x1e')]=_0x227113[_0x5552('0x2a')];_0x299709['providerName']='amazonlex';_0x299709[_0x5552('0x2f')]=JSON[_0x5552('0x23')](_0x227113);return rpc[_0x3a784a+'Message']['create'](_0x299709)['then'](function(_0x58579c){logger['info'](_0x5552('0x11'),_0x139ea7,_0x299709['body']);if(_0x227113['dialogState']==_0x5552('0x30')){_0x539e6b[_0x5552('0x12')]();}else{_0x539e6b[_0x5552('0x26')]();}})['catch'](function(_0x10f512){logger[_0x5552('0x2d')](_0x5552('0x11'),_0x139ea7,JSON[_0x5552('0x23')](_0x10f512));_0x539e6b[_0x5552('0x12')]();});}else{_0x539e6b[_0x5552('0x12')]();}});}}catch(_0x54b0cd){logger[_0x5552('0x2d')]('[%s][AMAZONLEX]\x20%s',_0x139ea7,JSON[_0x5552('0x23')](_0x54b0cd));_0x539e6b[_0x5552('0x26')]();}};};