server/services/routing/server/applications/amazonlex.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xbf91=['isEmpty','getMustacheRender','Message','create','then','catch','error','stringify','finally','[%s][AMAZONLEX]\x20Welcome\x20Message\x20has\x20been\x20sent!','LexRuntime','$LATEST','body','message','amazonlex','providerName','providerResponse','dialogState','Failed','stop','lodash','aws-sdk','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','consequence','interaction','UserId','info','[%s][AMAZONLEX]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','out','channel','account','upperFirst','AccountId','InteractionId','created'];(function(_0xc8db6b,_0x320abd){var _0x12cb81=function(_0x417540){while(--_0x417540){_0xc8db6b['push'](_0xc8db6b['shift']());}};_0x12cb81(++_0x320abd);}(_0xbf91,0x6e));var _0x1bf9=function(_0x5b2872,_0x1d2159){_0x5b2872=_0x5b2872-0x0;var _0x8831c9=_0xbf91[_0x5b2872];return _0x8831c9;};'use strict';var _=require(_0x1bf9('0x0'));var moment=require('moment');var AWS=require(_0x1bf9('0x1'));var utils=require(_0x1bf9('0x2'));var logger=require(_0x1bf9('0x3'))(_0x1bf9('0x4'));var rpc={'chatMessage':require(_0x1bf9('0x5')),'openchannelMessage':require(_0x1bf9('0x6')),'mailMessage':require(_0x1bf9('0x7')),'smsMessage':require(_0x1bf9('0x8')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0x1bf9('0x9')]=function(_0x55f4a3,_0x213885){return function(_0xdde9e8){try{if(!_['isNil'](this[_0x1bf9('0xa')][_0x1bf9('0xb')])){logger[_0x1bf9('0xc')](_0x1bf9('0xd'),_0x55f4a3,_0x1bf9('0xe'));return _0xdde9e8[_0x1bf9('0xf')]();}var _0x61319e={'ContactId':this[_0x1bf9('0x10')]['id'],'sentAt':moment()[_0x1bf9('0x11')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x1bf9('0x12')};if(this['channel']==='sms'||this[_0x1bf9('0x13')]==='whatsapp'){_0x61319e['phone']=this['interaction']['phone'];}var _0x243022=this['channel'];if(_0x243022==='chat'){_0x61319e['ChatWebsiteId']=this[_0x1bf9('0x14')]['id'];}else{_0x61319e[_[_0x1bf9('0x15')](_0x243022)+_0x1bf9('0x16')]=this[_0x1bf9('0x14')]['id'];}_0x61319e[_[_0x1bf9('0x15')](_0x243022)+_0x1bf9('0x17')]=this[_0x1bf9('0xa')]['id'];if(this[_0x1bf9('0xa')][_0x1bf9('0x18')]){var _0x14da73=_0x213885[0x4];if(!_[_0x1bf9('0x19')](_0x14da73)){_0x61319e['body']=utils[_0x1bf9('0x1a')](_0x14da73,this);return rpc[_0x243022+_0x1bf9('0x1b')][_0x1bf9('0x1c')](_0x61319e)[_0x1bf9('0x1d')](function(_0x16bc0c){logger[_0x1bf9('0xc')]('[%s][AMAZONLEX]\x20%s',_0x55f4a3,_0x61319e['body']);})[_0x1bf9('0x1e')](function(_0x13eeb9){logger[_0x1bf9('0x1f')](_0x1bf9('0xd'),_0x55f4a3,JSON[_0x1bf9('0x20')](_0x13eeb9));})[_0x1bf9('0x21')](function(){logger[_0x1bf9('0xc')](_0x1bf9('0x22'),_0x55f4a3);_0xdde9e8['stop']();});}else{logger[_0x1bf9('0xc')]('[%s][AMAZONLEX]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x55f4a3);_0xdde9e8['stop']();}}else{var _0x4842e8=this;var _0x2b45f3=new AWS[(_0x1bf9('0x23'))]({'accessKeyId':_0x213885[0x0],'secretAccessKey':_0x213885[0x1],'region':_0x213885[0x2]});var _0x36b463={'botAlias':_0x1bf9('0x24'),'botName':_0x213885[0x3],'inputText':this['message'][_0x1bf9('0x25')],'userId':this['channel']+':'+this['interaction']['id']['toString']()};_0x2b45f3['postText'](_0x36b463,function(_0x2f9df8,_0x5ec59c){if(_0x2f9df8){logger['error']('[%s][AMAZONLEX]\x20%s',_0x55f4a3,_0x2f9df8[_0x1bf9('0x26')]);_0xdde9e8[_0x1bf9('0xf')]();}else if(_0x5ec59c&&_0x5ec59c[_0x1bf9('0x26')]){_0x4842e8['body'][_0x1bf9('0x27')]=_0x5ec59c;_0x61319e[_0x1bf9('0x25')]=_0x5ec59c[_0x1bf9('0x26')];_0x61319e[_0x1bf9('0x28')]=_0x1bf9('0x27');_0x61319e[_0x1bf9('0x29')]=JSON[_0x1bf9('0x20')](_0x5ec59c);return rpc[_0x243022+'Message']['create'](_0x61319e)[_0x1bf9('0x1d')](function(_0x6277ce){logger[_0x1bf9('0xc')](_0x1bf9('0xd'),_0x55f4a3,_0x61319e[_0x1bf9('0x25')]);if(_0x5ec59c[_0x1bf9('0x2a')]==_0x1bf9('0x2b')){_0xdde9e8[_0x1bf9('0xf')]();}else{_0xdde9e8['stop']();}})[_0x1bf9('0x1e')](function(_0x130de3){logger[_0x1bf9('0x1f')](_0x1bf9('0xd'),_0x55f4a3,JSON['stringify'](_0x130de3));_0xdde9e8[_0x1bf9('0xf')]();});}else{_0xdde9e8[_0x1bf9('0xf')]();}});}}catch(_0x43c759){logger[_0x1bf9('0x1f')]('[%s][AMAZONLEX]\x20%s',_0x55f4a3,JSON[_0x1bf9('0x20')](_0x43c759));_0xdde9e8[_0x1bf9('0x2c')]();}};};