server/services/routing/server/applications/close.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xdc59=['error','moment','../../../../config/logger','routing','../../rpc/smsInteraction','../../rpc/mailInteraction','../../rpc/faxInteraction','../../rpc/whatsappInteraction','consequence','info','[%s][CLOSE]\x20reason\x20%s','format','YYYY-MM-DD\x20HH:mm:ss','system','channel','Interaction','interaction','then','catch','[%s][CLOSE]\x20%s','stringify','finally','stop'];(function(_0x344a3f,_0x579a22){var _0x264712=function(_0x34c9f0){while(--_0x34c9f0){_0x344a3f['push'](_0x344a3f['shift']());}};_0x264712(++_0x579a22);}(_0xdc59,0x12c));var _0x9dc5=function(_0x421196,_0x1cbd94){_0x421196=_0x421196-0x0;var _0x2738af=_0xdc59[_0x421196];return _0x2738af;};'use strict';var moment=require(_0x9dc5('0x0'));var logger=require(_0x9dc5('0x1'))(_0x9dc5('0x2'));var rpc={'chatInteraction':require('../../rpc/chatInteraction'),'openchannelInteraction':require('../../rpc/openchannelInteraction'),'smsInteraction':require(_0x9dc5('0x3')),'mailInteraction':require(_0x9dc5('0x4')),'faxInteraction':require(_0x9dc5('0x5')),'whatsappInteraction':require(_0x9dc5('0x6'))};exports[_0x9dc5('0x7')]=function(_0x163960,_0x139766,_0xf17598,_0x13e31c){return function(_0x48beee){try{logger[_0x9dc5('0x8')](_0x9dc5('0x9'),_0x163960,_0x139766[0x0]);var _0x202a8a={'closed':0x1,'closedAt':moment()[_0x9dc5('0xa')](_0x9dc5('0xb')),'closeReason':_0x9dc5('0xc'),'disposition':_0x139766[0x0]};if(rpc[_0x13e31c[_0x9dc5('0xd')]+_0x9dc5('0xe')]){rpc[_0x13e31c[_0x9dc5('0xd')]+_0x9dc5('0xe')]['update'](_0x13e31c[_0x9dc5('0xf')]['id'],_0x202a8a)[_0x9dc5('0x10')](function(_0x18c616){logger[_0x9dc5('0x8')]('[%s][CLOSE]\x20interaction\x20%s\x20has\x20been\x20closed!',_0x163960,_0x13e31c[_0x9dc5('0xf')]['id']);})[_0x9dc5('0x11')](function(_0x36d236){logger['error'](_0x9dc5('0x12'),_0x163960,JSON[_0x9dc5('0x13')](_0x36d236));})[_0x9dc5('0x14')](function(){_0x48beee[_0x9dc5('0x15')]();});}}catch(_0x312fe2){logger[_0x9dc5('0x16')](_0x9dc5('0x12'),_0x163960,JSON[_0x9dc5('0x13')](_0x312fe2));_0x48beee[_0x9dc5('0x15')]();}};};