1 // *************************************************************************
3 // * xCALLY Motion - The Omnichannel Contact Center *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved *
6 // *************************************************************************
8 // * Email: info@xcally.com *
9 // * Website: https://www.xcally.com *
11 // *************************************************************************
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
17 // *************************************************************************
18 var _0x88d5=['info','interaction','catch','error','[%s][CLOSE]\x20%s','stringify','finally','stop','moment','../../../../config/logger','routing','../../rpc/chatInteraction','../../rpc/openchannelInteraction','../../rpc/mailInteraction','../../rpc/faxInteraction','consequence','format','YYYY-MM-DD\x20HH:mm:ss','system','Interaction','update','then'];(function(_0x46640c,_0x4d27c5){var _0x32fb77=function(_0x2384b6){while(--_0x2384b6){_0x46640c['push'](_0x46640c['shift']());}};_0x32fb77(++_0x4d27c5);}(_0x88d5,0x76));var _0x588d=function(_0x3af5f0,_0x18d316){_0x3af5f0=_0x3af5f0-0x0;var _0x169817=_0x88d5[_0x3af5f0];return _0x169817;};'use strict';var moment=require(_0x588d('0x0'));var logger=require(_0x588d('0x1'))(_0x588d('0x2'));var rpc={'chatInteraction':require(_0x588d('0x3')),'openchannelInteraction':require(_0x588d('0x4')),'smsInteraction':require('../../rpc/smsInteraction'),'mailInteraction':require(_0x588d('0x5')),'faxInteraction':require(_0x588d('0x6')),'whatsappInteraction':require('../../rpc/whatsappInteraction')};exports[_0x588d('0x7')]=function(_0x34f4db,_0x241e1d,_0x1b193f,_0xecfb11){return function(_0x413748){try{logger['info']('[%s][CLOSE]\x20reason\x20%s',_0x34f4db,_0x241e1d[0x0]);var _0x41ddf3={'closed':0x1,'closedAt':moment()[_0x588d('0x8')](_0x588d('0x9')),'closeReason':_0x588d('0xa'),'disposition':_0x241e1d[0x0]};if(rpc[_0xecfb11['channel']+_0x588d('0xb')]){rpc[_0xecfb11['channel']+_0x588d('0xb')][_0x588d('0xc')](_0xecfb11['interaction']['id'],_0x41ddf3)[_0x588d('0xd')](function(_0x36d2dc){logger[_0x588d('0xe')]('[%s][CLOSE]\x20interaction\x20%s\x20has\x20been\x20closed!',_0x34f4db,_0xecfb11[_0x588d('0xf')]['id']);})[_0x588d('0x10')](function(_0x5ec001){logger[_0x588d('0x11')](_0x588d('0x12'),_0x34f4db,JSON[_0x588d('0x13')](_0x5ec001));})[_0x588d('0x14')](function(){_0x413748[_0x588d('0x15')]();});}}catch(_0x5652cf){logger['error'](_0x588d('0x12'),_0x34f4db,JSON[_0x588d('0x13')](_0x5652cf));_0x413748[_0x588d('0x15')]();}};};