1 // *************************************************************************
3 // * xCALLY Motion - The Omnichannel Contact Center *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved *
6 // *************************************************************************
8 // * Email: info@xcally.com *
9 // * Website: https://www.xcally.com *
11 // *************************************************************************
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
17 // *************************************************************************
18 var _0x20df=['routing','../../rpc/chatInteraction','../../rpc/smsInteraction','../../rpc/mailInteraction','../../rpc/faxInteraction','consequence','info','YYYY-MM-DD\x20HH:mm:ss','channel','Interaction','interaction','then','[%s][CLOSE]\x20interaction\x20%s\x20has\x20been\x20closed!','catch','[%s][CLOSE]\x20%s','finally','stop','error','stringify','moment','../../../../config/logger'];(function(_0x51659a,_0x374fbd){var _0x4e62d9=function(_0x8f87ea){while(--_0x8f87ea){_0x51659a['push'](_0x51659a['shift']());}};_0x4e62d9(++_0x374fbd);}(_0x20df,0x7c));var _0xf20d=function(_0x5ff517,_0x3e4ee0){_0x5ff517=_0x5ff517-0x0;var _0x19a245=_0x20df[_0x5ff517];return _0x19a245;};'use strict';var moment=require(_0xf20d('0x0'));var logger=require(_0xf20d('0x1'))(_0xf20d('0x2'));var rpc={'chatInteraction':require(_0xf20d('0x3')),'openchannelInteraction':require('../../rpc/openchannelInteraction'),'smsInteraction':require(_0xf20d('0x4')),'mailInteraction':require(_0xf20d('0x5')),'faxInteraction':require(_0xf20d('0x6'))};exports[_0xf20d('0x7')]=function(_0x3d4660,_0x499a0d,_0x38c129,_0x48d4f2){return function(_0x397065){try{logger[_0xf20d('0x8')]('[%s][CLOSE]\x20reason\x20%s',_0x3d4660,_0x499a0d[0x0]);var _0x184c8d={'closed':0x1,'closedAt':moment()['format'](_0xf20d('0x9')),'closeReason':'system','disposition':_0x499a0d[0x0]};if(rpc[_0x48d4f2[_0xf20d('0xa')]+_0xf20d('0xb')]){rpc[_0x48d4f2[_0xf20d('0xa')]+_0xf20d('0xb')]['update'](_0x48d4f2[_0xf20d('0xc')]['id'],_0x184c8d)[_0xf20d('0xd')](function(_0x42f0cf){logger[_0xf20d('0x8')](_0xf20d('0xe'),_0x3d4660,_0x48d4f2[_0xf20d('0xc')]['id']);})[_0xf20d('0xf')](function(_0x650d88){logger['error'](_0xf20d('0x10'),_0x3d4660,JSON['stringify'](_0x650d88));})[_0xf20d('0x11')](function(){_0x397065[_0xf20d('0x12')]();});}}catch(_0x554005){logger[_0xf20d('0x13')](_0xf20d('0x10'),_0x3d4660,JSON[_0xf20d('0x14')](_0x554005));_0x397065[_0xf20d('0x12')]();}};};