server/services/routing/server/applications/close.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
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  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x6986=['routing','../../rpc/openchannelInteraction','../../rpc/smsInteraction','../../rpc/mailInteraction','../../rpc/faxInteraction','../../rpc/whatsappInteraction','consequence','info','format','system','channel','Interaction','update','interaction','then','catch','error','[%s][CLOSE]\x20%s','finally','stop'];(function(_0xa464c9,_0x7c86d8){var _0x3d73c4=function(_0x5c2056){while(--_0x5c2056){_0xa464c9['push'](_0xa464c9['shift']());}};_0x3d73c4(++_0x7c86d8);}(_0x6986,0x118));var _0x6698=function(_0x5a7dd3,_0x26b7cf){_0x5a7dd3=_0x5a7dd3-0x0;var _0x2f4d07=_0x6986[_0x5a7dd3];return _0x2f4d07;};'use strict';var moment=require('moment');var logger=require('../../../../config/logger')(_0x6698('0x0'));var rpc={'chatInteraction':require('../../rpc/chatInteraction'),'openchannelInteraction':require(_0x6698('0x1')),'smsInteraction':require(_0x6698('0x2')),'mailInteraction':require(_0x6698('0x3')),'faxInteraction':require(_0x6698('0x4')),'whatsappInteraction':require(_0x6698('0x5'))};exports[_0x6698('0x6')]=function(_0x34b0b0,_0x13e946,_0x40f8ab,_0x23294d){return function(_0x1a9b34){try{logger[_0x6698('0x7')]('[%s][CLOSE]\x20reason\x20%s',_0x34b0b0,_0x13e946[0x0]);var _0x1d6be5={'closed':0x1,'closedAt':moment()[_0x6698('0x8')]('YYYY-MM-DD\x20HH:mm:ss'),'closeReason':_0x6698('0x9'),'disposition':_0x13e946[0x0]};if(rpc[_0x23294d[_0x6698('0xa')]+'Interaction']){rpc[_0x23294d[_0x6698('0xa')]+_0x6698('0xb')][_0x6698('0xc')](_0x23294d[_0x6698('0xd')]['id'],_0x1d6be5)[_0x6698('0xe')](function(_0x246969){logger[_0x6698('0x7')]('[%s][CLOSE]\x20interaction\x20%s\x20has\x20been\x20closed!',_0x34b0b0,_0x23294d[_0x6698('0xd')]['id']);})[_0x6698('0xf')](function(_0x3fb986){logger[_0x6698('0x10')](_0x6698('0x11'),_0x34b0b0,JSON['stringify'](_0x3fb986));})[_0x6698('0x12')](function(){_0x1a9b34[_0x6698('0x13')]();});}}catch(_0x319a87){logger[_0x6698('0x10')]('[%s][CLOSE]\x20%s',_0x34b0b0,JSON['stringify'](_0x319a87));_0x1a9b34[_0x6698('0x13')]();}};};