server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc1fc=['../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','isNil','interaction','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','account','upperFirst','AccountId','InteractionId','created','getMustacheRender','Message','create','body','catch','error','[%s][DIALOGFLOW]\x20%s','stringify','finally','info','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','then','dialogflow','fulfillment','speech','providerName','providerResponse','result','metadata','message','moment','apiai-promise','./utils'];(function(_0x2c5918,_0x4af7a0){var _0x347aff=function(_0x1424e5){while(--_0x1424e5){_0x2c5918['push'](_0x2c5918['shift']());}};_0x347aff(++_0x4af7a0);}(_0xc1fc,0x93));var _0xcc1f=function(_0x4b5776,_0x186db0){_0x4b5776=_0x4b5776-0x0;var _0xd64b67=_0xc1fc[_0x4b5776];return _0xd64b67;};'use strict';var _=require('lodash');var moment=require(_0xcc1f('0x0'));var apiai=require(_0xcc1f('0x1'));var md5=require('md5');var utils=require(_0xcc1f('0x2'));var logger=require(_0xcc1f('0x3'))(_0xcc1f('0x4'));var rpc={'chatMessage':require(_0xcc1f('0x5')),'openchannelMessage':require(_0xcc1f('0x6')),'mailMessage':require(_0xcc1f('0x7')),'smsMessage':require(_0xcc1f('0x8')),'faxMessage':require(_0xcc1f('0x9')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports['consequence']=function(_0x376348,_0x4516e3){return function(_0x431ca8){try{if(!_[_0xcc1f('0xa')](this[_0xcc1f('0xb')]['UserId'])){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x376348,_0xcc1f('0xc'));return _0x431ca8[_0xcc1f('0xd')]();}var _0x256283={'ContactId':this[_0xcc1f('0xe')]['id'],'sentAt':moment()[_0xcc1f('0xf')](_0xcc1f('0x10')),'direction':_0xcc1f('0x11')};if(this[_0xcc1f('0x12')]===_0xcc1f('0x13')||this['channel']===_0xcc1f('0x14')){_0x256283[_0xcc1f('0x15')]=this[_0xcc1f('0xb')][_0xcc1f('0x15')];}var _0x9842de=this[_0xcc1f('0x12')];if(_0x9842de===_0xcc1f('0x16')){_0x256283['ChatWebsiteId']=this[_0xcc1f('0x17')]['id'];}else{_0x256283[_[_0xcc1f('0x18')](_0x9842de)+_0xcc1f('0x19')]=this[_0xcc1f('0x17')]['id'];}_0x256283[_[_0xcc1f('0x18')](_0x9842de)+_0xcc1f('0x1a')]=this[_0xcc1f('0xb')]['id'];if(this[_0xcc1f('0xb')][_0xcc1f('0x1b')]){var _0x7bad52=_0x4516e3[0x2];if(!_['isEmpty'](_0x7bad52)){_0x256283['body']=utils[_0xcc1f('0x1c')](_0x7bad52,this);return rpc[_0x9842de+_0xcc1f('0x1d')][_0xcc1f('0x1e')](_0x256283)['then'](function(_0x314d9d){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x376348,_0x256283[_0xcc1f('0x1f')]);})[_0xcc1f('0x20')](function(_0x5ed11c){logger[_0xcc1f('0x21')](_0xcc1f('0x22'),_0x376348,JSON[_0xcc1f('0x23')](_0x5ed11c));})[_0xcc1f('0x24')](function(){logger[_0xcc1f('0x25')](_0xcc1f('0x26'),_0x376348);_0x431ca8['stop']();});}else{logger[_0xcc1f('0x25')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x376348);_0x431ca8[_0xcc1f('0x27')]();}}else{var _0x310c2e=this;var _0x1a00d4=apiai(_0x4516e3[0x0],{'language':_0x4516e3[0x1]||'en'});return _0x1a00d4[_0xcc1f('0x28')](this['message'][_0xcc1f('0x1f')],{'sessionId':md5(this[_0xcc1f('0xb')]['id'])})[_0xcc1f('0x29')](function(_0x257e7f){_0x310c2e[_0xcc1f('0x1f')][_0xcc1f('0x2a')]=_0x257e7f;_0x256283[_0xcc1f('0x1f')]=_0x257e7f['result'][_0xcc1f('0x2b')][_0xcc1f('0x2c')];_0x256283[_0xcc1f('0x2d')]=_0xcc1f('0x2a');_0x256283[_0xcc1f('0x2e')]=JSON[_0xcc1f('0x23')](_0x257e7f);return rpc[_0x9842de+_0xcc1f('0x1d')][_0xcc1f('0x1e')](_0x256283)['then'](function(_0x4461d5){logger[_0xcc1f('0x25')](_0xcc1f('0x22'),_0x376348,_0x256283[_0xcc1f('0x1f')]);if(_0x257e7f[_0xcc1f('0x2f')][_0xcc1f('0x30')]['endConversation']){_0x431ca8[_0xcc1f('0xd')]();}else{_0x431ca8[_0xcc1f('0x27')]();}})['catch'](function(_0x3bd35c){logger['error'](_0xcc1f('0x22'),_0x376348,JSON[_0xcc1f('0x23')](_0x3bd35c));_0x431ca8[_0xcc1f('0xd')]();});})[_0xcc1f('0x20')](function(_0x54211b){logger['error'](_0xcc1f('0x22'),_0x376348,_0x54211b[_0xcc1f('0x31')]);_0x431ca8[_0xcc1f('0xd')]();});}}catch(_0x53220d){logger[_0xcc1f('0x21')](_0xcc1f('0x22'),_0x376348,JSON[_0xcc1f('0x23')](_0x53220d));_0x431ca8['stop']();}};};