server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x16ce=['catch','moment','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/smsMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','ChatWebsiteId','account','upperFirst','AccountId','created','isEmpty','body','getMustacheRender','Message','create','info','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','textRequest','message','then','dialogflow','result','fulfillment','providerName','providerResponse','metadata','endConversation'];(function(_0x23f3b3,_0xef0281){var _0x3c8316=function(_0x3061c5){while(--_0x3061c5){_0x23f3b3['push'](_0x23f3b3['shift']());}};_0x3c8316(++_0xef0281);}(_0x16ce,0xfb));var _0xe16c=function(_0x8ffdb3,_0x34d4e2){_0x8ffdb3=_0x8ffdb3-0x0;var _0x26e1d7=_0x16ce[_0x8ffdb3];return _0x26e1d7;};'use strict';var _=require('lodash');var moment=require(_0xe16c('0x0'));var apiai=require(_0xe16c('0x1'));var md5=require(_0xe16c('0x2'));var utils=require(_0xe16c('0x3'));var logger=require(_0xe16c('0x4'))(_0xe16c('0x5'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0xe16c('0x6')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0xe16c('0x7'))};exports[_0xe16c('0x8')]=function(_0x3b149c,_0x1cf3f9){return function(_0x1d8b72){try{if(!_[_0xe16c('0x9')](this[_0xe16c('0xa')][_0xe16c('0xb')])){logger['info'](_0xe16c('0xc'),_0x3b149c,_0xe16c('0xd'));return _0x1d8b72[_0xe16c('0xe')]();}var _0x2e59ad={'ContactId':this[_0xe16c('0xf')]['id'],'sentAt':moment()[_0xe16c('0x10')](_0xe16c('0x11')),'direction':_0xe16c('0x12')};if(this[_0xe16c('0x13')]===_0xe16c('0x14')||this[_0xe16c('0x13')]==='whatsapp'){_0x2e59ad[_0xe16c('0x15')]=this[_0xe16c('0xa')][_0xe16c('0x15')];}var _0x2c439f=this['channel'];if(_0x2c439f==='chat'){_0x2e59ad[_0xe16c('0x16')]=this[_0xe16c('0x17')]['id'];}else{_0x2e59ad[_[_0xe16c('0x18')](_0x2c439f)+_0xe16c('0x19')]=this['account']['id'];}_0x2e59ad[_[_0xe16c('0x18')](_0x2c439f)+'InteractionId']=this[_0xe16c('0xa')]['id'];if(this[_0xe16c('0xa')][_0xe16c('0x1a')]){var _0x5b7439=_0x1cf3f9[0x2];if(!_[_0xe16c('0x1b')](_0x5b7439)){_0x2e59ad[_0xe16c('0x1c')]=utils[_0xe16c('0x1d')](_0x5b7439,this);return rpc[_0x2c439f+_0xe16c('0x1e')][_0xe16c('0x1f')](_0x2e59ad)['then'](function(_0x99130d){logger[_0xe16c('0x20')](_0xe16c('0xc'),_0x3b149c,_0x2e59ad['body']);})['catch'](function(_0x533933){logger[_0xe16c('0x21')](_0xe16c('0xc'),_0x3b149c,JSON[_0xe16c('0x22')](_0x533933));})[_0xe16c('0x23')](function(){logger[_0xe16c('0x20')](_0xe16c('0x24'),_0x3b149c);_0x1d8b72['stop']();});}else{logger[_0xe16c('0x20')](_0xe16c('0x25'),_0x3b149c);_0x1d8b72[_0xe16c('0x26')]();}}else{var _0x9909dc=this;var _0x5a88ed=apiai(_0x1cf3f9[0x0],{'language':_0x1cf3f9[0x1]||'en'});return _0x5a88ed[_0xe16c('0x27')](this[_0xe16c('0x28')][_0xe16c('0x1c')],{'sessionId':md5(this[_0xe16c('0xa')]['id'])})[_0xe16c('0x29')](function(_0x18669a){_0x9909dc[_0xe16c('0x1c')][_0xe16c('0x2a')]=_0x18669a;_0x2e59ad['body']=_0x18669a[_0xe16c('0x2b')][_0xe16c('0x2c')]['speech'];_0x2e59ad[_0xe16c('0x2d')]='dialogflow';_0x2e59ad[_0xe16c('0x2e')]=JSON['stringify'](_0x18669a);return rpc[_0x2c439f+_0xe16c('0x1e')][_0xe16c('0x1f')](_0x2e59ad)[_0xe16c('0x29')](function(_0x156de3){logger[_0xe16c('0x20')](_0xe16c('0xc'),_0x3b149c,_0x2e59ad[_0xe16c('0x1c')]);if(_0x18669a[_0xe16c('0x2b')][_0xe16c('0x2f')][_0xe16c('0x30')]){_0x1d8b72['next']();}else{_0x1d8b72[_0xe16c('0x26')]();}})[_0xe16c('0x31')](function(_0x397682){logger['error'](_0xe16c('0xc'),_0x3b149c,JSON[_0xe16c('0x22')](_0x397682));_0x1d8b72['next']();});})[_0xe16c('0x31')](function(_0x25ec64){logger['error'](_0xe16c('0xc'),_0x3b149c,_0x25ec64[_0xe16c('0x28')]);_0x1d8b72[_0xe16c('0xe')]();});}}catch(_0x190c73){logger[_0xe16c('0x21')](_0xe16c('0xc'),_0x3b149c,JSON['stringify'](_0x190c73));_0x1d8b72[_0xe16c('0x26')]();}};};