server/services/routing/server/applications/dialogflow.js

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   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x86fd=['moment','apiai-promise','md5','../../../../config/logger','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','next','contact','sms','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','InteractionId','created','body','then','catch','error','stringify','finally','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','result','speech','providerName','providerResponse','Message','create','endConversation','lodash'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x86fd,0xa7));var _0xd86f=function(_0x4e4f0e,_0x1c3892){_0x4e4f0e=_0x4e4f0e-0x0;var _0x1a7219=_0x86fd[_0x4e4f0e];return _0x1a7219;};'use strict';var _=require(_0xd86f('0x0'));var moment=require(_0xd86f('0x1'));var apiai=require(_0xd86f('0x2'));var md5=require(_0xd86f('0x3'));var utils=require('./utils');var logger=require(_0xd86f('0x4'))('routing');var rpc={'chatMessage':require(_0xd86f('0x5')),'openchannelMessage':require(_0xd86f('0x6')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0xd86f('0x7')),'faxMessage':require(_0xd86f('0x8')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports['consequence']=function(_0x2843b2,_0x500cb8){return function(_0x3f1920){try{if(!_['isNil'](this[_0xd86f('0x9')][_0xd86f('0xa')])){logger[_0xd86f('0xb')](_0xd86f('0xc'),_0x2843b2,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x3f1920[_0xd86f('0xd')]();}var _0x16a293={'ContactId':this[_0xd86f('0xe')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':'out'};if(this['channel']===_0xd86f('0xf')||this[_0xd86f('0x10')]===_0xd86f('0x11')){_0x16a293[_0xd86f('0x12')]=this['interaction']['phone'];}var _0x626f75=this[_0xd86f('0x10')];if(_0x626f75===_0xd86f('0x13')){_0x16a293[_0xd86f('0x14')]=this[_0xd86f('0x15')]['id'];}else{_0x16a293[_['upperFirst'](_0x626f75)+'AccountId']=this['account']['id'];}_0x16a293[_[_0xd86f('0x16')](_0x626f75)+_0xd86f('0x17')]=this[_0xd86f('0x9')]['id'];if(this[_0xd86f('0x9')][_0xd86f('0x18')]){var _0x477d83=_0x500cb8[0x2];if(!_['isEmpty'](_0x477d83)){_0x16a293[_0xd86f('0x19')]=utils['getMustacheRender'](_0x477d83,this);return rpc[_0x626f75+'Message']['create'](_0x16a293)[_0xd86f('0x1a')](function(_0x56ae7e){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x2843b2,_0x16a293['body']);})[_0xd86f('0x1b')](function(_0x11973e){logger[_0xd86f('0x1c')]('[%s][DIALOGFLOW]\x20%s',_0x2843b2,JSON[_0xd86f('0x1d')](_0x11973e));})[_0xd86f('0x1e')](function(){logger[_0xd86f('0xb')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x2843b2);_0x3f1920[_0xd86f('0x1f')]();});}else{logger['info'](_0xd86f('0x20'),_0x2843b2);_0x3f1920[_0xd86f('0x1f')]();}}else{var _0x5bc102=this;var _0x4536a7=apiai(_0x500cb8[0x0],{'language':_0x500cb8[0x1]||'en'});return _0x4536a7[_0xd86f('0x21')](this[_0xd86f('0x22')]['body'],{'sessionId':md5(this[_0xd86f('0x9')]['id'])})[_0xd86f('0x1a')](function(_0x171c5c){_0x5bc102[_0xd86f('0x19')]['dialogflow']=_0x171c5c;_0x16a293['body']=_0x171c5c[_0xd86f('0x23')]['fulfillment'][_0xd86f('0x24')];_0x16a293[_0xd86f('0x25')]='dialogflow';_0x16a293[_0xd86f('0x26')]=JSON[_0xd86f('0x1d')](_0x171c5c);return rpc[_0x626f75+_0xd86f('0x27')][_0xd86f('0x28')](_0x16a293)[_0xd86f('0x1a')](function(_0x48348d){logger[_0xd86f('0xb')]('[%s][DIALOGFLOW]\x20%s',_0x2843b2,_0x16a293['body']);if(_0x171c5c[_0xd86f('0x23')]['metadata'][_0xd86f('0x29')]){_0x3f1920['next']();}else{_0x3f1920['stop']();}})[_0xd86f('0x1b')](function(_0x2f1a00){logger[_0xd86f('0x1c')]('[%s][DIALOGFLOW]\x20%s',_0x2843b2,JSON[_0xd86f('0x1d')](_0x2f1a00));_0x3f1920[_0xd86f('0xd')]();});})[_0xd86f('0x1b')](function(_0x5b5db3){logger[_0xd86f('0x1c')](_0xd86f('0xc'),_0x2843b2,_0x5b5db3[_0xd86f('0x22')]);_0x3f1920[_0xd86f('0xd')]();});}}catch(_0x2f01ac){logger[_0xd86f('0x1c')]('[%s][DIALOGFLOW]\x20%s',_0x2843b2,JSON[_0xd86f('0x1d')](_0x2f01ac));_0x3f1920[_0xd86f('0x1f')]();}};};