server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xba18=['sms','channel','whatsapp','phone','interaction','chat','ChatWebsiteId','account','upperFirst','InteractionId','created','isEmpty','body','getMustacheRender','Message','info','catch','error','stringify','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','then','dialogflow','result','providerName','create','metadata','endConversation','next','lodash','moment','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','format','YYYY-MM-DD\x20HH:mm:ss','out'];(function(_0x1261c2,_0x3ef819){var _0x3aabd2=function(_0x425d76){while(--_0x425d76){_0x1261c2['push'](_0x1261c2['shift']());}};_0x3aabd2(++_0x3ef819);}(_0xba18,0x1ea));var _0x8ba1=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xba18[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x8ba1('0x0'));var moment=require(_0x8ba1('0x1'));var apiai=require(_0x8ba1('0x2'));var md5=require(_0x8ba1('0x3'));var utils=require(_0x8ba1('0x4'));var logger=require(_0x8ba1('0x5'))(_0x8ba1('0x6'));var rpc={'chatMessage':require(_0x8ba1('0x7')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0x8ba1('0x8')),'smsMessage':require(_0x8ba1('0x9')),'faxMessage':require(_0x8ba1('0xa')),'whatsappMessage':require(_0x8ba1('0xb'))};exports[_0x8ba1('0xc')]=function(_0x2ffa15,_0x51a988){return function(_0x3a87eb){try{if(!_[_0x8ba1('0xd')](this['interaction']['UserId'])){logger['info'](_0x8ba1('0xe'),_0x2ffa15,_0x8ba1('0xf'));return _0x3a87eb['next']();}var _0x457158={'ContactId':this[_0x8ba1('0x10')]['id'],'sentAt':moment()[_0x8ba1('0x11')](_0x8ba1('0x12')),'direction':_0x8ba1('0x13')};if(this['channel']===_0x8ba1('0x14')||this[_0x8ba1('0x15')]===_0x8ba1('0x16')){_0x457158[_0x8ba1('0x17')]=this[_0x8ba1('0x18')][_0x8ba1('0x17')];}var _0x58e32b=this[_0x8ba1('0x15')];if(_0x58e32b===_0x8ba1('0x19')){_0x457158[_0x8ba1('0x1a')]=this[_0x8ba1('0x1b')]['id'];}else{_0x457158[_['upperFirst'](_0x58e32b)+'AccountId']=this['account']['id'];}_0x457158[_[_0x8ba1('0x1c')](_0x58e32b)+_0x8ba1('0x1d')]=this[_0x8ba1('0x18')]['id'];if(this[_0x8ba1('0x18')][_0x8ba1('0x1e')]){var _0x3880aa=_0x51a988[0x2];if(!_[_0x8ba1('0x1f')](_0x3880aa)){_0x457158[_0x8ba1('0x20')]=utils[_0x8ba1('0x21')](_0x3880aa,this);return rpc[_0x58e32b+_0x8ba1('0x22')]['create'](_0x457158)['then'](function(_0x1a48fa){logger[_0x8ba1('0x23')]('[%s][DIALOGFLOW]\x20%s',_0x2ffa15,_0x457158[_0x8ba1('0x20')]);})[_0x8ba1('0x24')](function(_0x3fadfc){logger[_0x8ba1('0x25')](_0x8ba1('0xe'),_0x2ffa15,JSON[_0x8ba1('0x26')](_0x3fadfc));})['finally'](function(){logger[_0x8ba1('0x23')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x2ffa15);_0x3a87eb[_0x8ba1('0x27')]();});}else{logger[_0x8ba1('0x23')](_0x8ba1('0x28'),_0x2ffa15);_0x3a87eb[_0x8ba1('0x27')]();}}else{var _0x4e66e1=this;var _0x1d619c=apiai(_0x51a988[0x0],{'language':_0x51a988[0x1]||'en'});return _0x1d619c[_0x8ba1('0x29')](this[_0x8ba1('0x2a')][_0x8ba1('0x20')],{'sessionId':md5(this[_0x8ba1('0x18')]['id'])})[_0x8ba1('0x2b')](function(_0x845108){_0x4e66e1[_0x8ba1('0x20')][_0x8ba1('0x2c')]=_0x845108;_0x457158[_0x8ba1('0x20')]=_0x845108[_0x8ba1('0x2d')]['fulfillment']['speech'];_0x457158[_0x8ba1('0x2e')]=_0x8ba1('0x2c');_0x457158['providerResponse']=JSON[_0x8ba1('0x26')](_0x845108);return rpc[_0x58e32b+_0x8ba1('0x22')][_0x8ba1('0x2f')](_0x457158)[_0x8ba1('0x2b')](function(_0x15e419){logger[_0x8ba1('0x23')](_0x8ba1('0xe'),_0x2ffa15,_0x457158[_0x8ba1('0x20')]);if(_0x845108[_0x8ba1('0x2d')][_0x8ba1('0x30')][_0x8ba1('0x31')]){_0x3a87eb[_0x8ba1('0x32')]();}else{_0x3a87eb[_0x8ba1('0x27')]();}})[_0x8ba1('0x24')](function(_0x5e28b7){logger[_0x8ba1('0x25')](_0x8ba1('0xe'),_0x2ffa15,JSON[_0x8ba1('0x26')](_0x5e28b7));_0x3a87eb[_0x8ba1('0x32')]();});})[_0x8ba1('0x24')](function(_0x24bf95){logger['error'](_0x8ba1('0xe'),_0x2ffa15,_0x24bf95[_0x8ba1('0x2a')]);_0x3a87eb['next']();});}}catch(_0x1015c8){logger['error'](_0x8ba1('0xe'),_0x2ffa15,JSON[_0x8ba1('0x26')](_0x1015c8));_0x3a87eb['stop']();}};};