server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2484=['Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','out','channel','sms','phone','chat','ChatWebsiteId','upperFirst','AccountId','account','InteractionId','created','isEmpty','body','getMustacheRender','Message','create','then','catch','error','stringify','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','message','dialogflow','result','speech','providerName','providerResponse','metadata','endConversation','lodash','moment','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s'];(function(_0x1d1498,_0x1f8ca6){var _0x11109a=function(_0x143ca8){while(--_0x143ca8){_0x1d1498['push'](_0x1d1498['shift']());}};_0x11109a(++_0x1f8ca6);}(_0x2484,0x178));var _0x4248=function(_0x3a4061,_0x57aa2a){_0x3a4061=_0x3a4061-0x0;var _0x51814c=_0x2484[_0x3a4061];return _0x51814c;};'use strict';var _=require(_0x4248('0x0'));var moment=require(_0x4248('0x1'));var apiai=require('apiai-promise');var md5=require(_0x4248('0x2'));var utils=require(_0x4248('0x3'));var logger=require(_0x4248('0x4'))(_0x4248('0x5'));var rpc={'chatMessage':require(_0x4248('0x6')),'openchannelMessage':require(_0x4248('0x7')),'mailMessage':require(_0x4248('0x8')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x4248('0x9')),'whatsappMessage':require(_0x4248('0xa'))};exports[_0x4248('0xb')]=function(_0x189f42,_0x412c18){return function(_0x14500e){try{if(!_['isNil'](this[_0x4248('0xc')][_0x4248('0xd')])){logger[_0x4248('0xe')](_0x4248('0xf'),_0x189f42,_0x4248('0x10'));return _0x14500e[_0x4248('0x11')]();}var _0x13cb06={'ContactId':this['contact']['id'],'sentAt':moment()[_0x4248('0x12')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x4248('0x13')};if(this[_0x4248('0x14')]===_0x4248('0x15')||this['channel']==='whatsapp'){_0x13cb06[_0x4248('0x16')]=this['interaction'][_0x4248('0x16')];}var _0xf4efc8=this[_0x4248('0x14')];if(_0xf4efc8===_0x4248('0x17')){_0x13cb06[_0x4248('0x18')]=this['account']['id'];}else{_0x13cb06[_[_0x4248('0x19')](_0xf4efc8)+_0x4248('0x1a')]=this[_0x4248('0x1b')]['id'];}_0x13cb06[_[_0x4248('0x19')](_0xf4efc8)+_0x4248('0x1c')]=this['interaction']['id'];if(this[_0x4248('0xc')][_0x4248('0x1d')]){var _0x3283f2=_0x412c18[0x2];if(!_[_0x4248('0x1e')](_0x3283f2)){_0x13cb06[_0x4248('0x1f')]=utils[_0x4248('0x20')](_0x3283f2,this);return rpc[_0xf4efc8+_0x4248('0x21')][_0x4248('0x22')](_0x13cb06)[_0x4248('0x23')](function(_0xd03b87){logger[_0x4248('0xe')](_0x4248('0xf'),_0x189f42,_0x13cb06[_0x4248('0x1f')]);})[_0x4248('0x24')](function(_0x1d8821){logger[_0x4248('0x25')](_0x4248('0xf'),_0x189f42,JSON[_0x4248('0x26')](_0x1d8821));})['finally'](function(){logger[_0x4248('0xe')](_0x4248('0x27'),_0x189f42);_0x14500e[_0x4248('0x28')]();});}else{logger[_0x4248('0xe')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x189f42);_0x14500e[_0x4248('0x28')]();}}else{var _0x37b1b3=this;var _0x30b232=apiai(_0x412c18[0x0],{'language':_0x412c18[0x1]||'en'});return _0x30b232['textRequest'](this[_0x4248('0x29')][_0x4248('0x1f')],{'sessionId':md5(this['interaction']['id'])})[_0x4248('0x23')](function(_0x598681){_0x37b1b3[_0x4248('0x1f')][_0x4248('0x2a')]=_0x598681;_0x13cb06[_0x4248('0x1f')]=_0x598681[_0x4248('0x2b')]['fulfillment'][_0x4248('0x2c')];_0x13cb06[_0x4248('0x2d')]=_0x4248('0x2a');_0x13cb06[_0x4248('0x2e')]=JSON[_0x4248('0x26')](_0x598681);return rpc[_0xf4efc8+_0x4248('0x21')][_0x4248('0x22')](_0x13cb06)[_0x4248('0x23')](function(_0x74b7e0){logger[_0x4248('0xe')](_0x4248('0xf'),_0x189f42,_0x13cb06[_0x4248('0x1f')]);if(_0x598681[_0x4248('0x2b')][_0x4248('0x2f')][_0x4248('0x30')]){_0x14500e[_0x4248('0x11')]();}else{_0x14500e['stop']();}})[_0x4248('0x24')](function(_0x40ca90){logger[_0x4248('0x25')]('[%s][DIALOGFLOW]\x20%s',_0x189f42,JSON[_0x4248('0x26')](_0x40ca90));_0x14500e[_0x4248('0x11')]();});})[_0x4248('0x24')](function(_0x45dd44){logger[_0x4248('0x25')](_0x4248('0xf'),_0x189f42,_0x45dd44[_0x4248('0x29')]);_0x14500e['next']();});}}catch(_0x5d665d){logger['error']('[%s][DIALOGFLOW]\x20%s',_0x189f42,JSON['stringify'](_0x5d665d));_0x14500e['stop']();}};};