server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x4672=['body','Message','create','then','error','stringify','finally','stop','textRequest','result','fulfillment','providerName','dialogflow','providerResponse','metadata','endConversation','next','catch','lodash','apiai-promise','md5','../../../../config/logger','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','format','YYYY-MM-DD\x20HH:mm:ss','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','created','isEmpty'];(function(_0x17d9e3,_0x1f969c){var _0x14192d=function(_0x159745){while(--_0x159745){_0x17d9e3['push'](_0x17d9e3['shift']());}};_0x14192d(++_0x1f969c);}(_0x4672,0x18a));var _0x2467=function(_0x41c842,_0x3865f6){_0x41c842=_0x41c842-0x0;var _0x15ee6b=_0x4672[_0x41c842];return _0x15ee6b;};'use strict';var _=require(_0x2467('0x0'));var moment=require('moment');var apiai=require(_0x2467('0x1'));var md5=require(_0x2467('0x2'));var utils=require('./utils');var logger=require(_0x2467('0x3'))('routing');var rpc={'chatMessage':require(_0x2467('0x4')),'openchannelMessage':require(_0x2467('0x5')),'mailMessage':require(_0x2467('0x6')),'smsMessage':require(_0x2467('0x7')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x2467('0x8'))};exports['consequence']=function(_0x741c4d,_0x122f3e){return function(_0x1e91f3){try{if(!_[_0x2467('0x9')](this[_0x2467('0xa')][_0x2467('0xb')])){logger[_0x2467('0xc')](_0x2467('0xd'),_0x741c4d,_0x2467('0xe'));return _0x1e91f3['next']();}var _0x323203={'ContactId':this[_0x2467('0xf')]['id'],'sentAt':moment()[_0x2467('0x10')](_0x2467('0x11')),'direction':'out'};if(this[_0x2467('0x12')]===_0x2467('0x13')||this[_0x2467('0x12')]===_0x2467('0x14')){_0x323203[_0x2467('0x15')]=this[_0x2467('0xa')]['phone'];}var _0x2d47a1=this[_0x2467('0x12')];if(_0x2d47a1===_0x2467('0x16')){_0x323203[_0x2467('0x17')]=this[_0x2467('0x18')]['id'];}else{_0x323203[_[_0x2467('0x19')](_0x2d47a1)+_0x2467('0x1a')]=this['account']['id'];}_0x323203[_['upperFirst'](_0x2d47a1)+'InteractionId']=this[_0x2467('0xa')]['id'];if(this[_0x2467('0xa')][_0x2467('0x1b')]){var _0x593994=_0x122f3e[0x2];if(!_[_0x2467('0x1c')](_0x593994)){_0x323203[_0x2467('0x1d')]=utils['getMustacheRender'](_0x593994,this);return rpc[_0x2d47a1+_0x2467('0x1e')][_0x2467('0x1f')](_0x323203)[_0x2467('0x20')](function(_0x468fb4){logger[_0x2467('0xc')](_0x2467('0xd'),_0x741c4d,_0x323203[_0x2467('0x1d')]);})['catch'](function(_0x5c29a3){logger[_0x2467('0x21')]('[%s][DIALOGFLOW]\x20%s',_0x741c4d,JSON[_0x2467('0x22')](_0x5c29a3));})[_0x2467('0x23')](function(){logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x741c4d);_0x1e91f3[_0x2467('0x24')]();});}else{logger[_0x2467('0xc')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x741c4d);_0x1e91f3[_0x2467('0x24')]();}}else{var _0x1ed72b=this;var _0xb35e27=apiai(_0x122f3e[0x0],{'language':_0x122f3e[0x1]||'en'});return _0xb35e27[_0x2467('0x25')](this['message'][_0x2467('0x1d')],{'sessionId':md5(this['interaction']['id'])})['then'](function(_0x3f600e){_0x1ed72b['body']['dialogflow']=_0x3f600e;_0x323203['body']=_0x3f600e[_0x2467('0x26')][_0x2467('0x27')]['speech'];_0x323203[_0x2467('0x28')]=_0x2467('0x29');_0x323203[_0x2467('0x2a')]=JSON[_0x2467('0x22')](_0x3f600e);return rpc[_0x2d47a1+_0x2467('0x1e')][_0x2467('0x1f')](_0x323203)['then'](function(_0x39b8d5){logger[_0x2467('0xc')](_0x2467('0xd'),_0x741c4d,_0x323203[_0x2467('0x1d')]);if(_0x3f600e[_0x2467('0x26')][_0x2467('0x2b')][_0x2467('0x2c')]){_0x1e91f3[_0x2467('0x2d')]();}else{_0x1e91f3['stop']();}})[_0x2467('0x2e')](function(_0x1de49c){logger[_0x2467('0x21')](_0x2467('0xd'),_0x741c4d,JSON[_0x2467('0x22')](_0x1de49c));_0x1e91f3[_0x2467('0x2d')]();});})[_0x2467('0x2e')](function(_0x4d7632){logger[_0x2467('0x21')]('[%s][DIALOGFLOW]\x20%s',_0x741c4d,_0x4d7632['message']);_0x1e91f3[_0x2467('0x2d')]();});}}catch(_0x5ca110){logger['error']('[%s][DIALOGFLOW]\x20%s',_0x741c4d,JSON[_0x2467('0x22')](_0x5ca110));_0x1e91f3[_0x2467('0x24')]();}};};