server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5cea=['account','upperFirst','InteractionId','created','body','getMustacheRender','create','then','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','message','dialogflow','result','fulfillment','speech','providerName','providerResponse','Message','metadata','endConversation','catch','moment','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','whatsapp','channel','chat','ChatWebsiteId','AccountId'];(function(_0x15dc23,_0x452022){var _0x55af37=function(_0x28ba6d){while(--_0x28ba6d){_0x15dc23['push'](_0x15dc23['shift']());}};_0x55af37(++_0x452022);}(_0x5cea,0x151));var _0xa5ce=function(_0x1e2c09,_0x1269df){_0x1e2c09=_0x1e2c09-0x0;var _0x22e2c3=_0x5cea[_0x1e2c09];return _0x22e2c3;};'use strict';var _=require('lodash');var moment=require(_0xa5ce('0x0'));var apiai=require(_0xa5ce('0x1'));var md5=require(_0xa5ce('0x2'));var utils=require(_0xa5ce('0x3'));var logger=require(_0xa5ce('0x4'))(_0xa5ce('0x5'));var rpc={'chatMessage':require(_0xa5ce('0x6')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0xa5ce('0x7')),'smsMessage':require(_0xa5ce('0x8')),'faxMessage':require(_0xa5ce('0x9')),'whatsappMessage':require(_0xa5ce('0xa'))};exports[_0xa5ce('0xb')]=function(_0x2c5011,_0xc4f1d9){return function(_0x26bc26){try{if(!_[_0xa5ce('0xc')](this[_0xa5ce('0xd')][_0xa5ce('0xe')])){logger[_0xa5ce('0xf')](_0xa5ce('0x10'),_0x2c5011,_0xa5ce('0x11'));return _0x26bc26[_0xa5ce('0x12')]();}var _0x5d5f8d={'ContactId':this[_0xa5ce('0x13')]['id'],'sentAt':moment()[_0xa5ce('0x14')](_0xa5ce('0x15')),'direction':'out'};if(this['channel']==='sms'||this['channel']===_0xa5ce('0x16')){_0x5d5f8d['phone']=this[_0xa5ce('0xd')]['phone'];}var _0x4047c6=this[_0xa5ce('0x17')];if(_0x4047c6===_0xa5ce('0x18')){_0x5d5f8d[_0xa5ce('0x19')]=this['account']['id'];}else{_0x5d5f8d[_['upperFirst'](_0x4047c6)+_0xa5ce('0x1a')]=this[_0xa5ce('0x1b')]['id'];}_0x5d5f8d[_[_0xa5ce('0x1c')](_0x4047c6)+_0xa5ce('0x1d')]=this[_0xa5ce('0xd')]['id'];if(this['interaction'][_0xa5ce('0x1e')]){var _0x48b3cd=_0xc4f1d9[0x2];if(!_['isEmpty'](_0x48b3cd)){_0x5d5f8d[_0xa5ce('0x1f')]=utils[_0xa5ce('0x20')](_0x48b3cd,this);return rpc[_0x4047c6+'Message'][_0xa5ce('0x21')](_0x5d5f8d)[_0xa5ce('0x22')](function(_0x2215f9){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x2c5011,_0x5d5f8d[_0xa5ce('0x1f')]);})['catch'](function(_0x193794){logger[_0xa5ce('0x23')]('[%s][DIALOGFLOW]\x20%s',_0x2c5011,JSON[_0xa5ce('0x24')](_0x193794));})[_0xa5ce('0x25')](function(){logger['info'](_0xa5ce('0x26'),_0x2c5011);_0x26bc26[_0xa5ce('0x27')]();});}else{logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x2c5011);_0x26bc26[_0xa5ce('0x27')]();}}else{var _0x990ea6=this;var _0x38f2aa=apiai(_0xc4f1d9[0x0],{'language':_0xc4f1d9[0x1]||'en'});return _0x38f2aa[_0xa5ce('0x28')](this[_0xa5ce('0x29')]['body'],{'sessionId':md5(this[_0xa5ce('0xd')]['id'])})['then'](function(_0x5c1c09){_0x990ea6[_0xa5ce('0x1f')][_0xa5ce('0x2a')]=_0x5c1c09;_0x5d5f8d[_0xa5ce('0x1f')]=_0x5c1c09[_0xa5ce('0x2b')][_0xa5ce('0x2c')][_0xa5ce('0x2d')];_0x5d5f8d[_0xa5ce('0x2e')]=_0xa5ce('0x2a');_0x5d5f8d[_0xa5ce('0x2f')]=JSON[_0xa5ce('0x24')](_0x5c1c09);return rpc[_0x4047c6+_0xa5ce('0x30')][_0xa5ce('0x21')](_0x5d5f8d)[_0xa5ce('0x22')](function(_0xd376a9){logger[_0xa5ce('0xf')]('[%s][DIALOGFLOW]\x20%s',_0x2c5011,_0x5d5f8d[_0xa5ce('0x1f')]);if(_0x5c1c09['result'][_0xa5ce('0x31')][_0xa5ce('0x32')]){_0x26bc26[_0xa5ce('0x12')]();}else{_0x26bc26[_0xa5ce('0x27')]();}})['catch'](function(_0x462356){logger['error']('[%s][DIALOGFLOW]\x20%s',_0x2c5011,JSON[_0xa5ce('0x24')](_0x462356));_0x26bc26[_0xa5ce('0x12')]();});})[_0xa5ce('0x33')](function(_0x5913ba){logger['error'](_0xa5ce('0x10'),_0x2c5011,_0x5913ba[_0xa5ce('0x29')]);_0x26bc26['next']();});}}catch(_0x303b71){logger['error'](_0xa5ce('0x10'),_0x2c5011,JSON[_0xa5ce('0x24')](_0x303b71));_0x26bc26['stop']();}};};