server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2863=['result','speech','providerName','providerResponse','then','metadata','next','lodash','moment','md5','./utils','../../../../config/logger','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','phone','ChatWebsiteId','upperFirst','AccountId','account','InteractionId','created','body','Message','create','catch','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','message'];(function(_0xdee30,_0x41b7b5){var _0x4b95ee=function(_0x134769){while(--_0x134769){_0xdee30['push'](_0xdee30['shift']());}};_0x4b95ee(++_0x41b7b5);}(_0x2863,0x142));var _0x3286=function(_0x5733df,_0x5bc816){_0x5733df=_0x5733df-0x0;var _0x33de6c=_0x2863[_0x5733df];return _0x33de6c;};'use strict';var _=require(_0x3286('0x0'));var moment=require(_0x3286('0x1'));var apiai=require('apiai-promise');var md5=require(_0x3286('0x2'));var utils=require(_0x3286('0x3'));var logger=require(_0x3286('0x4'))('routing');var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x3286('0x5')),'mailMessage':require(_0x3286('0x6')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x3286('0x7')),'whatsappMessage':require(_0x3286('0x8'))};exports[_0x3286('0x9')]=function(_0x3a315d,_0x21490e){return function(_0x500dd5){try{if(!_[_0x3286('0xa')](this[_0x3286('0xb')][_0x3286('0xc')])){logger[_0x3286('0xd')](_0x3286('0xe'),_0x3a315d,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x500dd5['next']();}var _0x501e26={'ContactId':this['contact']['id'],'sentAt':moment()[_0x3286('0xf')](_0x3286('0x10')),'direction':_0x3286('0x11')};if(this[_0x3286('0x12')]==='sms'||this[_0x3286('0x12')]===_0x3286('0x13')){_0x501e26[_0x3286('0x14')]=this[_0x3286('0xb')][_0x3286('0x14')];}var _0x3afa61=this[_0x3286('0x12')];if(_0x3afa61==='chat'){_0x501e26[_0x3286('0x15')]=this['account']['id'];}else{_0x501e26[_[_0x3286('0x16')](_0x3afa61)+_0x3286('0x17')]=this[_0x3286('0x18')]['id'];}_0x501e26[_[_0x3286('0x16')](_0x3afa61)+_0x3286('0x19')]=this[_0x3286('0xb')]['id'];if(this[_0x3286('0xb')][_0x3286('0x1a')]){var _0x4bacd5=_0x21490e[0x2];if(!_['isEmpty'](_0x4bacd5)){_0x501e26[_0x3286('0x1b')]=utils['getMustacheRender'](_0x4bacd5,this);return rpc[_0x3afa61+_0x3286('0x1c')][_0x3286('0x1d')](_0x501e26)['then'](function(_0x3a4f25){logger[_0x3286('0xd')](_0x3286('0xe'),_0x3a315d,_0x501e26[_0x3286('0x1b')]);})[_0x3286('0x1e')](function(_0x162450){logger[_0x3286('0x1f')]('[%s][DIALOGFLOW]\x20%s',_0x3a315d,JSON[_0x3286('0x20')](_0x162450));})[_0x3286('0x21')](function(){logger[_0x3286('0xd')](_0x3286('0x22'),_0x3a315d);_0x500dd5[_0x3286('0x23')]();});}else{logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x3a315d);_0x500dd5['stop']();}}else{var _0x10e21f=this;var _0x42006f=apiai(_0x21490e[0x0],{'language':_0x21490e[0x1]||'en'});return _0x42006f[_0x3286('0x24')](this[_0x3286('0x25')][_0x3286('0x1b')],{'sessionId':md5(this['interaction']['id'])})['then'](function(_0x393871){_0x10e21f['body']['dialogflow']=_0x393871;_0x501e26[_0x3286('0x1b')]=_0x393871[_0x3286('0x26')]['fulfillment'][_0x3286('0x27')];_0x501e26[_0x3286('0x28')]='dialogflow';_0x501e26[_0x3286('0x29')]=JSON[_0x3286('0x20')](_0x393871);return rpc[_0x3afa61+'Message'][_0x3286('0x1d')](_0x501e26)[_0x3286('0x2a')](function(_0x49e8b4){logger[_0x3286('0xd')]('[%s][DIALOGFLOW]\x20%s',_0x3a315d,_0x501e26[_0x3286('0x1b')]);if(_0x393871[_0x3286('0x26')][_0x3286('0x2b')]['endConversation']){_0x500dd5['next']();}else{_0x500dd5['stop']();}})[_0x3286('0x1e')](function(_0x5b27ff){logger[_0x3286('0x1f')](_0x3286('0xe'),_0x3a315d,JSON['stringify'](_0x5b27ff));_0x500dd5['next']();});})[_0x3286('0x1e')](function(_0x4bac1f){logger[_0x3286('0x1f')](_0x3286('0xe'),_0x3a315d,_0x4bac1f[_0x3286('0x25')]);_0x500dd5[_0x3286('0x2c')]();});}}catch(_0x18a8d5){logger[_0x3286('0x1f')]('[%s][DIALOGFLOW]\x20%s',_0x3a315d,JSON[_0x3286('0x20')](_0x18a8d5));_0x500dd5[_0x3286('0x23')]();}};};