server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1224=['[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','providerName','dialogflow','providerResponse','result','metadata','catch','lodash','moment','apiai-promise','md5','./utils','../../../../config/logger','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','InteractionId','created','body','getMustacheRender','Message','create','then','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop'];(function(_0xb3b3a0,_0x32567d){var _0x4e3707=function(_0x3f4e84){while(--_0x3f4e84){_0xb3b3a0['push'](_0xb3b3a0['shift']());}};_0x4e3707(++_0x32567d);}(_0x1224,0x10d));var _0x4122=function(_0x20acdb,_0x210c8e){_0x20acdb=_0x20acdb-0x0;var _0x383b0d=_0x1224[_0x20acdb];return _0x383b0d;};'use strict';var _=require(_0x4122('0x0'));var moment=require(_0x4122('0x1'));var apiai=require(_0x4122('0x2'));var md5=require(_0x4122('0x3'));var utils=require(_0x4122('0x4'));var logger=require(_0x4122('0x5'))('routing');var rpc={'chatMessage':require(_0x4122('0x6')),'openchannelMessage':require(_0x4122('0x7')),'mailMessage':require(_0x4122('0x8')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x4122('0x9')),'whatsappMessage':require(_0x4122('0xa'))};exports[_0x4122('0xb')]=function(_0x40b5e4,_0x2a952c){return function(_0x431470){try{if(!_[_0x4122('0xc')](this[_0x4122('0xd')][_0x4122('0xe')])){logger[_0x4122('0xf')](_0x4122('0x10'),_0x40b5e4,_0x4122('0x11'));return _0x431470[_0x4122('0x12')]();}var _0x35160c={'ContactId':this[_0x4122('0x13')]['id'],'sentAt':moment()[_0x4122('0x14')](_0x4122('0x15')),'direction':_0x4122('0x16')};if(this[_0x4122('0x17')]===_0x4122('0x18')||this[_0x4122('0x17')]===_0x4122('0x19')){_0x35160c[_0x4122('0x1a')]=this[_0x4122('0xd')][_0x4122('0x1a')];}var _0x292932=this[_0x4122('0x17')];if(_0x292932===_0x4122('0x1b')){_0x35160c[_0x4122('0x1c')]=this[_0x4122('0x1d')]['id'];}else{_0x35160c[_[_0x4122('0x1e')](_0x292932)+'AccountId']=this[_0x4122('0x1d')]['id'];}_0x35160c[_[_0x4122('0x1e')](_0x292932)+_0x4122('0x1f')]=this[_0x4122('0xd')]['id'];if(this['interaction'][_0x4122('0x20')]){var _0x19684e=_0x2a952c[0x2];if(!_['isEmpty'](_0x19684e)){_0x35160c[_0x4122('0x21')]=utils[_0x4122('0x22')](_0x19684e,this);return rpc[_0x292932+_0x4122('0x23')][_0x4122('0x24')](_0x35160c)[_0x4122('0x25')](function(_0x42374d){logger[_0x4122('0xf')]('[%s][DIALOGFLOW]\x20%s',_0x40b5e4,_0x35160c['body']);})['catch'](function(_0x43ebe7){logger[_0x4122('0x26')](_0x4122('0x10'),_0x40b5e4,JSON[_0x4122('0x27')](_0x43ebe7));})[_0x4122('0x28')](function(){logger[_0x4122('0xf')](_0x4122('0x29'),_0x40b5e4);_0x431470[_0x4122('0x2a')]();});}else{logger['info'](_0x4122('0x2b'),_0x40b5e4);_0x431470['stop']();}}else{var _0x4f949a=this;var _0x508cd7=apiai(_0x2a952c[0x0],{'language':_0x2a952c[0x1]||'en'});return _0x508cd7[_0x4122('0x2c')](this[_0x4122('0x2d')][_0x4122('0x21')],{'sessionId':md5(this['interaction']['id'])})[_0x4122('0x25')](function(_0x386cdc){_0x4f949a['body']['dialogflow']=_0x386cdc;_0x35160c[_0x4122('0x21')]=_0x386cdc['result']['fulfillment']['speech'];_0x35160c[_0x4122('0x2e')]=_0x4122('0x2f');_0x35160c[_0x4122('0x30')]=JSON[_0x4122('0x27')](_0x386cdc);return rpc[_0x292932+_0x4122('0x23')][_0x4122('0x24')](_0x35160c)[_0x4122('0x25')](function(_0x7fe50d){logger[_0x4122('0xf')](_0x4122('0x10'),_0x40b5e4,_0x35160c[_0x4122('0x21')]);if(_0x386cdc[_0x4122('0x31')][_0x4122('0x32')]['endConversation']){_0x431470[_0x4122('0x12')]();}else{_0x431470[_0x4122('0x2a')]();}})[_0x4122('0x33')](function(_0x31f141){logger['error'](_0x4122('0x10'),_0x40b5e4,JSON['stringify'](_0x31f141));_0x431470[_0x4122('0x12')]();});})[_0x4122('0x33')](function(_0x3a9633){logger[_0x4122('0x26')](_0x4122('0x10'),_0x40b5e4,_0x3a9633[_0x4122('0x2d')]);_0x431470[_0x4122('0x12')]();});}}catch(_0x427e8a){logger['error'](_0x4122('0x10'),_0x40b5e4,JSON[_0x4122('0x27')](_0x427e8a));_0x431470['stop']();}};};