server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8375=['AccountId','InteractionId','created','body','getMustacheRender','Message','info','error','stringify','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','then','dialogflow','fulfillment','speech','providerName','create','metadata','endConversation','catch','message','lodash','moment','apiai-promise','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','interaction','UserId','[%s][DIALOGFLOW]\x20%s','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x8375,0xa8));var _0x5837=function(_0x30dc6c,_0x3afe5f){_0x30dc6c=_0x30dc6c-0x0;var _0x5aea16=_0x8375[_0x30dc6c];return _0x5aea16;};'use strict';var _=require(_0x5837('0x0'));var moment=require(_0x5837('0x1'));var apiai=require(_0x5837('0x2'));var md5=require('md5');var utils=require(_0x5837('0x3'));var logger=require(_0x5837('0x4'))(_0x5837('0x5'));var rpc={'chatMessage':require(_0x5837('0x6')),'openchannelMessage':require(_0x5837('0x7')),'mailMessage':require(_0x5837('0x8')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x5837('0x9')),'whatsappMessage':require(_0x5837('0xa'))};exports[_0x5837('0xb')]=function(_0x2e383c,_0x3b11c3){return function(_0x5bc421){try{if(!_['isNil'](this[_0x5837('0xc')][_0x5837('0xd')])){logger['info'](_0x5837('0xe'),_0x2e383c,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x5bc421[_0x5837('0xf')]();}var _0x383e5e={'ContactId':this[_0x5837('0x10')]['id'],'sentAt':moment()[_0x5837('0x11')](_0x5837('0x12')),'direction':_0x5837('0x13')};if(this['channel']===_0x5837('0x14')||this[_0x5837('0x15')]===_0x5837('0x16')){_0x383e5e[_0x5837('0x17')]=this[_0x5837('0xc')]['phone'];}var _0x533962=this['channel'];if(_0x533962===_0x5837('0x18')){_0x383e5e[_0x5837('0x19')]=this[_0x5837('0x1a')]['id'];}else{_0x383e5e[_[_0x5837('0x1b')](_0x533962)+_0x5837('0x1c')]=this[_0x5837('0x1a')]['id'];}_0x383e5e[_[_0x5837('0x1b')](_0x533962)+_0x5837('0x1d')]=this[_0x5837('0xc')]['id'];if(this['interaction'][_0x5837('0x1e')]){var _0x168ef0=_0x3b11c3[0x2];if(!_['isEmpty'](_0x168ef0)){_0x383e5e[_0x5837('0x1f')]=utils[_0x5837('0x20')](_0x168ef0,this);return rpc[_0x533962+_0x5837('0x21')]['create'](_0x383e5e)['then'](function(_0x4bee08){logger[_0x5837('0x22')](_0x5837('0xe'),_0x2e383c,_0x383e5e[_0x5837('0x1f')]);})['catch'](function(_0x3a3f13){logger[_0x5837('0x23')](_0x5837('0xe'),_0x2e383c,JSON[_0x5837('0x24')](_0x3a3f13));})['finally'](function(){logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x2e383c);_0x5bc421[_0x5837('0x25')]();});}else{logger['info'](_0x5837('0x26'),_0x2e383c);_0x5bc421[_0x5837('0x25')]();}}else{var _0x32733a=this;var _0x3a7efe=apiai(_0x3b11c3[0x0],{'language':_0x3b11c3[0x1]||'en'});return _0x3a7efe['textRequest'](this['message'][_0x5837('0x1f')],{'sessionId':md5(this[_0x5837('0xc')]['id'])})[_0x5837('0x27')](function(_0x5e8089){_0x32733a[_0x5837('0x1f')][_0x5837('0x28')]=_0x5e8089;_0x383e5e[_0x5837('0x1f')]=_0x5e8089['result'][_0x5837('0x29')][_0x5837('0x2a')];_0x383e5e[_0x5837('0x2b')]='dialogflow';_0x383e5e['providerResponse']=JSON[_0x5837('0x24')](_0x5e8089);return rpc[_0x533962+_0x5837('0x21')][_0x5837('0x2c')](_0x383e5e)[_0x5837('0x27')](function(_0x2d5c00){logger[_0x5837('0x22')](_0x5837('0xe'),_0x2e383c,_0x383e5e[_0x5837('0x1f')]);if(_0x5e8089['result'][_0x5837('0x2d')][_0x5837('0x2e')]){_0x5bc421[_0x5837('0xf')]();}else{_0x5bc421[_0x5837('0x25')]();}})[_0x5837('0x2f')](function(_0x228f1){logger[_0x5837('0x23')](_0x5837('0xe'),_0x2e383c,JSON['stringify'](_0x228f1));_0x5bc421['next']();});})[_0x5837('0x2f')](function(_0x2496ab){logger['error'](_0x5837('0xe'),_0x2e383c,_0x2496ab[_0x5837('0x30')]);_0x5bc421['next']();});}}catch(_0xb3a22e){logger[_0x5837('0x23')](_0x5837('0xe'),_0x2e383c,JSON['stringify'](_0xb3a22e));_0x5bc421['stop']();}};};