server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x3f59=['getMustacheRender','Message','then','info','[%s][DIALOGFLOW]\x20%s','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','message','result','speech','providerName','create','endConversation','catch','lodash','moment','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','isNil','interaction','next','contact','format','channel','sms','phone','chat','ChatWebsiteId','account','AccountId','upperFirst','InteractionId','created','isEmpty','body'];(function(_0x31d783,_0x10d930){var _0x315fc6=function(_0x4bfbac){while(--_0x4bfbac){_0x31d783['push'](_0x31d783['shift']());}};_0x315fc6(++_0x10d930);}(_0x3f59,0x1b0));var _0x93f5=function(_0x30a5f5,_0x469e96){_0x30a5f5=_0x30a5f5-0x0;var _0x559cda=_0x3f59[_0x30a5f5];return _0x559cda;};'use strict';var _=require(_0x93f5('0x0'));var moment=require(_0x93f5('0x1'));var apiai=require('apiai-promise');var md5=require(_0x93f5('0x2'));var utils=require(_0x93f5('0x3'));var logger=require(_0x93f5('0x4'))(_0x93f5('0x5'));var rpc={'chatMessage':require(_0x93f5('0x6')),'openchannelMessage':require(_0x93f5('0x7')),'mailMessage':require(_0x93f5('0x8')),'smsMessage':require(_0x93f5('0x9')),'faxMessage':require(_0x93f5('0xa')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports['consequence']=function(_0xb86c2d,_0x456295){return function(_0x1e7b4d){try{if(!_[_0x93f5('0xb')](this[_0x93f5('0xc')]['UserId'])){logger['info']('[%s][DIALOGFLOW]\x20%s',_0xb86c2d,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x1e7b4d[_0x93f5('0xd')]();}var _0x13b5cd={'ContactId':this[_0x93f5('0xe')]['id'],'sentAt':moment()[_0x93f5('0xf')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':'out'};if(this[_0x93f5('0x10')]===_0x93f5('0x11')||this[_0x93f5('0x10')]==='whatsapp'){_0x13b5cd[_0x93f5('0x12')]=this['interaction'][_0x93f5('0x12')];}var _0x107b90=this[_0x93f5('0x10')];if(_0x107b90===_0x93f5('0x13')){_0x13b5cd[_0x93f5('0x14')]=this[_0x93f5('0x15')]['id'];}else{_0x13b5cd[_['upperFirst'](_0x107b90)+_0x93f5('0x16')]=this[_0x93f5('0x15')]['id'];}_0x13b5cd[_[_0x93f5('0x17')](_0x107b90)+_0x93f5('0x18')]=this[_0x93f5('0xc')]['id'];if(this[_0x93f5('0xc')][_0x93f5('0x19')]){var _0x320517=_0x456295[0x2];if(!_[_0x93f5('0x1a')](_0x320517)){_0x13b5cd[_0x93f5('0x1b')]=utils[_0x93f5('0x1c')](_0x320517,this);return rpc[_0x107b90+_0x93f5('0x1d')]['create'](_0x13b5cd)[_0x93f5('0x1e')](function(_0x3180f2){logger[_0x93f5('0x1f')](_0x93f5('0x20'),_0xb86c2d,_0x13b5cd[_0x93f5('0x1b')]);})['catch'](function(_0x34edb9){logger[_0x93f5('0x21')](_0x93f5('0x20'),_0xb86c2d,JSON[_0x93f5('0x22')](_0x34edb9));})[_0x93f5('0x23')](function(){logger[_0x93f5('0x1f')](_0x93f5('0x24'),_0xb86c2d);_0x1e7b4d[_0x93f5('0x25')]();});}else{logger[_0x93f5('0x1f')](_0x93f5('0x26'),_0xb86c2d);_0x1e7b4d[_0x93f5('0x25')]();}}else{var _0xb59065=this;var _0x330869=apiai(_0x456295[0x0],{'language':_0x456295[0x1]||'en'});return _0x330869['textRequest'](this[_0x93f5('0x27')][_0x93f5('0x1b')],{'sessionId':md5(this[_0x93f5('0xc')]['id'])})[_0x93f5('0x1e')](function(_0x365afd){_0xb59065[_0x93f5('0x1b')]['dialogflow']=_0x365afd;_0x13b5cd[_0x93f5('0x1b')]=_0x365afd[_0x93f5('0x28')]['fulfillment'][_0x93f5('0x29')];_0x13b5cd[_0x93f5('0x2a')]='dialogflow';_0x13b5cd['providerResponse']=JSON[_0x93f5('0x22')](_0x365afd);return rpc[_0x107b90+_0x93f5('0x1d')][_0x93f5('0x2b')](_0x13b5cd)[_0x93f5('0x1e')](function(_0x5d71d4){logger[_0x93f5('0x1f')]('[%s][DIALOGFLOW]\x20%s',_0xb86c2d,_0x13b5cd[_0x93f5('0x1b')]);if(_0x365afd[_0x93f5('0x28')]['metadata'][_0x93f5('0x2c')]){_0x1e7b4d[_0x93f5('0xd')]();}else{_0x1e7b4d[_0x93f5('0x25')]();}})['catch'](function(_0x3090a9){logger['error'](_0x93f5('0x20'),_0xb86c2d,JSON['stringify'](_0x3090a9));_0x1e7b4d[_0x93f5('0xd')]();});})[_0x93f5('0x2d')](function(_0x4a7784){logger[_0x93f5('0x21')](_0x93f5('0x20'),_0xb86c2d,_0x4a7784[_0x93f5('0x27')]);_0x1e7b4d[_0x93f5('0xd')]();});}}catch(_0x4e5cce){logger[_0x93f5('0x21')]('[%s][DIALOGFLOW]\x20%s',_0xb86c2d,JSON[_0x93f5('0x22')](_0x4e5cce));_0x1e7b4d['stop']();}};};