server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2f4a=['./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','interaction','next','contact','format','out','sms','channel','phone','ChatWebsiteId','account','upperFirst','AccountId','isEmpty','body','getMustacheRender','info','[%s][DIALOGFLOW]\x20%s','catch','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','then','dialogflow','result','speech','providerName','providerResponse','Message','create','metadata','endConversation','error','message','lodash','moment','apiai-promise','md5'];(function(_0x446862,_0x1c4e2e){var _0x2fc938=function(_0x393b67){while(--_0x393b67){_0x446862['push'](_0x446862['shift']());}};_0x2fc938(++_0x1c4e2e);}(_0x2f4a,0x8f));var _0xa2f4=function(_0x49ca18,_0x5e6d05){_0x49ca18=_0x49ca18-0x0;var _0x145d54=_0x2f4a[_0x49ca18];return _0x145d54;};'use strict';var _=require(_0xa2f4('0x0'));var moment=require(_0xa2f4('0x1'));var apiai=require(_0xa2f4('0x2'));var md5=require(_0xa2f4('0x3'));var utils=require(_0xa2f4('0x4'));var logger=require(_0xa2f4('0x5'))(_0xa2f4('0x6'));var rpc={'chatMessage':require(_0xa2f4('0x7')),'openchannelMessage':require(_0xa2f4('0x8')),'mailMessage':require(_0xa2f4('0x9')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xa2f4('0xa')),'whatsappMessage':require(_0xa2f4('0xb'))};exports[_0xa2f4('0xc')]=function(_0x151045,_0x2cd086){return function(_0x194ee8){try{if(!_['isNil'](this[_0xa2f4('0xd')]['UserId'])){logger['info']('[%s][DIALOGFLOW]\x20%s',_0x151045,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x194ee8[_0xa2f4('0xe')]();}var _0x1a8c24={'ContactId':this[_0xa2f4('0xf')]['id'],'sentAt':moment()[_0xa2f4('0x10')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0xa2f4('0x11')};if(this['channel']===_0xa2f4('0x12')||this[_0xa2f4('0x13')]==='whatsapp'){_0x1a8c24[_0xa2f4('0x14')]=this['interaction'][_0xa2f4('0x14')];}var _0x485447=this[_0xa2f4('0x13')];if(_0x485447==='chat'){_0x1a8c24[_0xa2f4('0x15')]=this[_0xa2f4('0x16')]['id'];}else{_0x1a8c24[_[_0xa2f4('0x17')](_0x485447)+_0xa2f4('0x18')]=this[_0xa2f4('0x16')]['id'];}_0x1a8c24[_[_0xa2f4('0x17')](_0x485447)+'InteractionId']=this[_0xa2f4('0xd')]['id'];if(this[_0xa2f4('0xd')]['created']){var _0x4ae792=_0x2cd086[0x2];if(!_[_0xa2f4('0x19')](_0x4ae792)){_0x1a8c24[_0xa2f4('0x1a')]=utils[_0xa2f4('0x1b')](_0x4ae792,this);return rpc[_0x485447+'Message']['create'](_0x1a8c24)['then'](function(_0x5a0aa3){logger[_0xa2f4('0x1c')](_0xa2f4('0x1d'),_0x151045,_0x1a8c24['body']);})[_0xa2f4('0x1e')](function(_0x426013){logger['error'](_0xa2f4('0x1d'),_0x151045,JSON[_0xa2f4('0x1f')](_0x426013));})[_0xa2f4('0x20')](function(){logger[_0xa2f4('0x1c')](_0xa2f4('0x21'),_0x151045);_0x194ee8[_0xa2f4('0x22')]();});}else{logger[_0xa2f4('0x1c')](_0xa2f4('0x23'),_0x151045);_0x194ee8[_0xa2f4('0x22')]();}}else{var _0x21dce2=this;var _0x47c203=apiai(_0x2cd086[0x0],{'language':_0x2cd086[0x1]||'en'});return _0x47c203[_0xa2f4('0x24')](this['message'][_0xa2f4('0x1a')],{'sessionId':md5(this['interaction']['id'])})[_0xa2f4('0x25')](function(_0x235cae){_0x21dce2[_0xa2f4('0x1a')][_0xa2f4('0x26')]=_0x235cae;_0x1a8c24['body']=_0x235cae[_0xa2f4('0x27')]['fulfillment'][_0xa2f4('0x28')];_0x1a8c24[_0xa2f4('0x29')]='dialogflow';_0x1a8c24[_0xa2f4('0x2a')]=JSON[_0xa2f4('0x1f')](_0x235cae);return rpc[_0x485447+_0xa2f4('0x2b')][_0xa2f4('0x2c')](_0x1a8c24)[_0xa2f4('0x25')](function(_0x49824c){logger[_0xa2f4('0x1c')](_0xa2f4('0x1d'),_0x151045,_0x1a8c24[_0xa2f4('0x1a')]);if(_0x235cae[_0xa2f4('0x27')][_0xa2f4('0x2d')][_0xa2f4('0x2e')]){_0x194ee8[_0xa2f4('0xe')]();}else{_0x194ee8[_0xa2f4('0x22')]();}})[_0xa2f4('0x1e')](function(_0x3650fc){logger[_0xa2f4('0x2f')](_0xa2f4('0x1d'),_0x151045,JSON[_0xa2f4('0x1f')](_0x3650fc));_0x194ee8['next']();});})[_0xa2f4('0x1e')](function(_0x4bfd92){logger[_0xa2f4('0x2f')](_0xa2f4('0x1d'),_0x151045,_0x4bfd92[_0xa2f4('0x30')]);_0x194ee8[_0xa2f4('0xe')]();});}}catch(_0x383f9d){logger[_0xa2f4('0x2f')](_0xa2f4('0x1d'),_0x151045,JSON['stringify'](_0x383f9d));_0x194ee8[_0xa2f4('0x22')]();}};};