server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x0686=['info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','interaction','chat','ChatWebsiteId','account','upperFirst','AccountId','isEmpty','body','getMustacheRender','then','error','stringify','finally','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','message','dialogflow','result','fulfillment','speech','providerName','create','metadata','endConversation','catch','lodash','moment','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','UserId'];(function(_0x267c52,_0x3c0df3){var _0x46c47b=function(_0x3c3740){while(--_0x3c3740){_0x267c52['push'](_0x267c52['shift']());}};_0x46c47b(++_0x3c0df3);}(_0x0686,0x123));var _0x6068=function(_0x5cc439,_0x362338){_0x5cc439=_0x5cc439-0x0;var _0x37d152=_0x0686[_0x5cc439];return _0x37d152;};'use strict';var _=require(_0x6068('0x0'));var moment=require(_0x6068('0x1'));var apiai=require(_0x6068('0x2'));var md5=require(_0x6068('0x3'));var utils=require(_0x6068('0x4'));var logger=require(_0x6068('0x5'))(_0x6068('0x6'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x6068('0x7')),'mailMessage':require(_0x6068('0x8')),'smsMessage':require(_0x6068('0x9')),'faxMessage':require(_0x6068('0xa')),'whatsappMessage':require(_0x6068('0xb'))};exports[_0x6068('0xc')]=function(_0x37489b,_0x171e21){return function(_0x3eb140){try{if(!_[_0x6068('0xd')](this['interaction'][_0x6068('0xe')])){logger[_0x6068('0xf')](_0x6068('0x10'),_0x37489b,_0x6068('0x11'));return _0x3eb140[_0x6068('0x12')]();}var _0x3d27cf={'ContactId':this[_0x6068('0x13')]['id'],'sentAt':moment()['format'](_0x6068('0x14')),'direction':_0x6068('0x15')};if(this[_0x6068('0x16')]===_0x6068('0x17')||this[_0x6068('0x16')]==='whatsapp'){_0x3d27cf[_0x6068('0x18')]=this[_0x6068('0x19')]['phone'];}var _0x406cab=this[_0x6068('0x16')];if(_0x406cab===_0x6068('0x1a')){_0x3d27cf[_0x6068('0x1b')]=this[_0x6068('0x1c')]['id'];}else{_0x3d27cf[_[_0x6068('0x1d')](_0x406cab)+_0x6068('0x1e')]=this[_0x6068('0x1c')]['id'];}_0x3d27cf[_[_0x6068('0x1d')](_0x406cab)+'InteractionId']=this[_0x6068('0x19')]['id'];if(this[_0x6068('0x19')]['created']){var _0x456dbb=_0x171e21[0x2];if(!_[_0x6068('0x1f')](_0x456dbb)){_0x3d27cf[_0x6068('0x20')]=utils[_0x6068('0x21')](_0x456dbb,this);return rpc[_0x406cab+'Message']['create'](_0x3d27cf)[_0x6068('0x22')](function(_0x1f0e7e){logger[_0x6068('0xf')](_0x6068('0x10'),_0x37489b,_0x3d27cf['body']);})['catch'](function(_0x1703ba){logger[_0x6068('0x23')](_0x6068('0x10'),_0x37489b,JSON[_0x6068('0x24')](_0x1703ba));})[_0x6068('0x25')](function(){logger[_0x6068('0xf')](_0x6068('0x26'),_0x37489b);_0x3eb140['stop']();});}else{logger['info']('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x37489b);_0x3eb140[_0x6068('0x27')]();}}else{var _0x138946=this;var _0x1b4f91=apiai(_0x171e21[0x0],{'language':_0x171e21[0x1]||'en'});return _0x1b4f91[_0x6068('0x28')](this[_0x6068('0x29')][_0x6068('0x20')],{'sessionId':md5(this[_0x6068('0x19')]['id'])})[_0x6068('0x22')](function(_0x5cf58c){_0x138946[_0x6068('0x20')][_0x6068('0x2a')]=_0x5cf58c;_0x3d27cf['body']=_0x5cf58c[_0x6068('0x2b')][_0x6068('0x2c')][_0x6068('0x2d')];_0x3d27cf[_0x6068('0x2e')]=_0x6068('0x2a');_0x3d27cf['providerResponse']=JSON[_0x6068('0x24')](_0x5cf58c);return rpc[_0x406cab+'Message'][_0x6068('0x2f')](_0x3d27cf)[_0x6068('0x22')](function(_0x256aaf){logger[_0x6068('0xf')](_0x6068('0x10'),_0x37489b,_0x3d27cf[_0x6068('0x20')]);if(_0x5cf58c[_0x6068('0x2b')][_0x6068('0x30')][_0x6068('0x31')]){_0x3eb140[_0x6068('0x12')]();}else{_0x3eb140['stop']();}})[_0x6068('0x32')](function(_0x2e6324){logger[_0x6068('0x23')](_0x6068('0x10'),_0x37489b,JSON[_0x6068('0x24')](_0x2e6324));_0x3eb140[_0x6068('0x12')]();});})[_0x6068('0x32')](function(_0x109829){logger['error'](_0x6068('0x10'),_0x37489b,_0x109829[_0x6068('0x29')]);_0x3eb140[_0x6068('0x12')]();});}}catch(_0x1ecf5d){logger[_0x6068('0x23')](_0x6068('0x10'),_0x37489b,JSON[_0x6068('0x24')](_0x1ecf5d));_0x3eb140[_0x6068('0x27')]();}};};