server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5a4f=['info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','chat','ChatWebsiteId','upperFirst','AccountId','account','InteractionId','created','body','create','then','catch','stringify','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','textRequest','message','dialogflow','fulfillment','providerName','providerResponse','result','endConversation','error','lodash','apiai-promise','./utils','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','interaction','UserId'];(function(_0x30c0af,_0x17a5b5){var _0x3314fa=function(_0x2dc9dd){while(--_0x2dc9dd){_0x30c0af['push'](_0x30c0af['shift']());}};_0x3314fa(++_0x17a5b5);}(_0x5a4f,0x10d));var _0xf5a4=function(_0xbd08b4,_0x4790ed){_0xbd08b4=_0xbd08b4-0x0;var _0x314f1e=_0x5a4f[_0xbd08b4];return _0x314f1e;};'use strict';var _=require(_0xf5a4('0x0'));var moment=require('moment');var apiai=require(_0xf5a4('0x1'));var md5=require('md5');var utils=require(_0xf5a4('0x2'));var logger=require('../../../../config/logger')(_0xf5a4('0x3'));var rpc={'chatMessage':require(_0xf5a4('0x4')),'openchannelMessage':require(_0xf5a4('0x5')),'mailMessage':require(_0xf5a4('0x6')),'smsMessage':require(_0xf5a4('0x7')),'faxMessage':require(_0xf5a4('0x8')),'whatsappMessage':require(_0xf5a4('0x9'))};exports['consequence']=function(_0x354c7d,_0xac1c57){return function(_0x3ef3da){try{if(!_[_0xf5a4('0xa')](this[_0xf5a4('0xb')][_0xf5a4('0xc')])){logger[_0xf5a4('0xd')](_0xf5a4('0xe'),_0x354c7d,_0xf5a4('0xf'));return _0x3ef3da[_0xf5a4('0x10')]();}var _0x3cdf31={'ContactId':this['contact']['id'],'sentAt':moment()[_0xf5a4('0x11')](_0xf5a4('0x12')),'direction':_0xf5a4('0x13')};if(this[_0xf5a4('0x14')]===_0xf5a4('0x15')||this[_0xf5a4('0x14')]==='whatsapp'){_0x3cdf31[_0xf5a4('0x16')]=this[_0xf5a4('0xb')][_0xf5a4('0x16')];}var _0x3bf5ec=this[_0xf5a4('0x14')];if(_0x3bf5ec===_0xf5a4('0x17')){_0x3cdf31[_0xf5a4('0x18')]=this['account']['id'];}else{_0x3cdf31[_[_0xf5a4('0x19')](_0x3bf5ec)+_0xf5a4('0x1a')]=this[_0xf5a4('0x1b')]['id'];}_0x3cdf31[_[_0xf5a4('0x19')](_0x3bf5ec)+_0xf5a4('0x1c')]=this[_0xf5a4('0xb')]['id'];if(this['interaction'][_0xf5a4('0x1d')]){var _0x14c8c3=_0xac1c57[0x2];if(!_['isEmpty'](_0x14c8c3)){_0x3cdf31[_0xf5a4('0x1e')]=utils['getMustacheRender'](_0x14c8c3,this);return rpc[_0x3bf5ec+'Message'][_0xf5a4('0x1f')](_0x3cdf31)[_0xf5a4('0x20')](function(_0x30d013){logger[_0xf5a4('0xd')](_0xf5a4('0xe'),_0x354c7d,_0x3cdf31[_0xf5a4('0x1e')]);})[_0xf5a4('0x21')](function(_0x357db0){logger['error'](_0xf5a4('0xe'),_0x354c7d,JSON[_0xf5a4('0x22')](_0x357db0));})['finally'](function(){logger['info'](_0xf5a4('0x23'),_0x354c7d);_0x3ef3da[_0xf5a4('0x24')]();});}else{logger[_0xf5a4('0xd')](_0xf5a4('0x25'),_0x354c7d);_0x3ef3da[_0xf5a4('0x24')]();}}else{var _0x5d577a=this;var _0x544d10=apiai(_0xac1c57[0x0],{'language':_0xac1c57[0x1]||'en'});return _0x544d10[_0xf5a4('0x26')](this[_0xf5a4('0x27')][_0xf5a4('0x1e')],{'sessionId':md5(this[_0xf5a4('0xb')]['id'])})[_0xf5a4('0x20')](function(_0x27ebae){_0x5d577a['body'][_0xf5a4('0x28')]=_0x27ebae;_0x3cdf31[_0xf5a4('0x1e')]=_0x27ebae['result'][_0xf5a4('0x29')]['speech'];_0x3cdf31[_0xf5a4('0x2a')]=_0xf5a4('0x28');_0x3cdf31[_0xf5a4('0x2b')]=JSON[_0xf5a4('0x22')](_0x27ebae);return rpc[_0x3bf5ec+'Message'][_0xf5a4('0x1f')](_0x3cdf31)[_0xf5a4('0x20')](function(_0x2f45a4){logger[_0xf5a4('0xd')](_0xf5a4('0xe'),_0x354c7d,_0x3cdf31[_0xf5a4('0x1e')]);if(_0x27ebae[_0xf5a4('0x2c')]['metadata'][_0xf5a4('0x2d')]){_0x3ef3da[_0xf5a4('0x10')]();}else{_0x3ef3da[_0xf5a4('0x24')]();}})[_0xf5a4('0x21')](function(_0x219aa6){logger['error'](_0xf5a4('0xe'),_0x354c7d,JSON[_0xf5a4('0x22')](_0x219aa6));_0x3ef3da[_0xf5a4('0x10')]();});})[_0xf5a4('0x21')](function(_0x43ebf2){logger[_0xf5a4('0x2e')](_0xf5a4('0xe'),_0x354c7d,_0x43ebf2[_0xf5a4('0x27')]);_0x3ef3da[_0xf5a4('0x10')]();});}}catch(_0x5a500a){logger['error'](_0xf5a4('0xe'),_0x354c7d,JSON[_0xf5a4('0x22')](_0x5a500a));_0x3ef3da[_0xf5a4('0x24')]();}};};