server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xea5b=['dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action','allRequiredParamsPresent','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','providerResponse','fulfillmentText','push','all','lodash','dialogflow','md5','moment','bluebird','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','clone','Message','create','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','interaction','UserId','next','format','out','channel','whatsapp','phone','chat','account','AccountId','InteractionId','created','isEmpty','body','getMustacheRender','finally','stop','replace','SessionsClient','sessionPath','message','detectIntent','length'];(function(_0x98aa75,_0x204270){var _0x580b88=function(_0x2a684a){while(--_0x2a684a){_0x98aa75['push'](_0x98aa75['shift']());}};_0x580b88(++_0x204270);}(_0xea5b,0xa4));var _0xbea5=function(_0x29d915,_0x54a040){_0x29d915=_0x29d915-0x0;var _0x160f86=_0xea5b[_0x29d915];return _0x160f86;};'use strict';var _=require(_0xbea5('0x0'));var dialogflow=require(_0xbea5('0x1'));var md5=require(_0xbea5('0x2'));var moment=require(_0xbea5('0x3'));var Promise=require(_0xbea5('0x4'));var logger=require(_0xbea5('0x5'))(_0xbea5('0x6'));var utils=require(_0xbea5('0x7'));var rpc={'chatMessage':require(_0xbea5('0x8')),'openchannelMessage':require(_0xbea5('0x9')),'mailMessage':require(_0xbea5('0xa')),'smsMessage':require(_0xbea5('0xb')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0xbea5('0xc'))};function createMessage(_0x2f78bc,_0x2c981f,_0x2a5247,_0x2b404a){return new Promise(function(_0x1cdae5,_0x578fbf){var _0x2c76d3=_[_0xbea5('0xd')](_0x2a5247);_0x2c76d3['body']=_0x2b404a;return rpc[_0x2c981f+_0xbea5('0xe')][_0xbea5('0xf')](_0x2c76d3)[_0xbea5('0x10')](function(){logger[_0xbea5('0x11')](_0xbea5('0x12'),_0x2f78bc,_0x2c76d3['body']);_0x1cdae5();})[_0xbea5('0x13')](function(_0xa1b1d3){logger[_0xbea5('0x14')](_0xbea5('0x12'),_0x2f78bc,JSON[_0xbea5('0x15')](_0xa1b1d3));_0x578fbf(_0xa1b1d3);});});}exports['consequence']=function(_0x5e8fe7,_0x5ce5cf){return function(_0x314fe3){try{if(!_['isNil'](this[_0xbea5('0x16')][_0xbea5('0x17')])){logger[_0xbea5('0x11')](_0xbea5('0x12'),_0x5e8fe7,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x314fe3[_0xbea5('0x18')]();}var _0x5ab70a={'ContactId':this['contact']['id'],'sentAt':moment()[_0xbea5('0x19')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0xbea5('0x1a')};if(this[_0xbea5('0x1b')]==='sms'||this[_0xbea5('0x1b')]===_0xbea5('0x1c')){_0x5ab70a[_0xbea5('0x1d')]=this['interaction'][_0xbea5('0x1d')];}var _0x15800b=this['channel'];if(_0x15800b===_0xbea5('0x1e')){_0x5ab70a['ChatWebsiteId']=this[_0xbea5('0x1f')]['id'];}else{_0x5ab70a[_['upperFirst'](_0x15800b)+_0xbea5('0x20')]=this['account']['id'];}_0x5ab70a[_['upperFirst'](_0x15800b)+_0xbea5('0x21')]=this[_0xbea5('0x16')]['id'];if(this['interaction'][_0xbea5('0x22')]){var _0x28ca0a=_0x5ce5cf[0x4];if(!_[_0xbea5('0x23')](_0x28ca0a)){_0x5ab70a[_0xbea5('0x24')]=utils[_0xbea5('0x25')](_0x28ca0a,this);return rpc[_0x15800b+_0xbea5('0xe')][_0xbea5('0xf')](_0x5ab70a)[_0xbea5('0x10')](function(_0x16ea6e){logger['info'](_0xbea5('0x12'),_0x5e8fe7,_0x5ab70a[_0xbea5('0x24')]);})[_0xbea5('0x13')](function(_0x2ae75a){logger[_0xbea5('0x14')]('[%s][DIALOGFLOWV2]\x20%s',_0x5e8fe7,JSON[_0xbea5('0x15')](_0x2ae75a));})[_0xbea5('0x26')](function(){logger[_0xbea5('0x11')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x5e8fe7);_0x314fe3[_0xbea5('0x27')]();});}else{logger[_0xbea5('0x11')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x5e8fe7);_0x314fe3['stop']();}}else{var _0x156173=this;var _0x5c050b=_0x5ce5cf[0x2][_0xbea5('0x28')](/\\n/g,'\x0a');var _0x16a9c6={'credentials':{'private_key':_0x5c050b,'client_email':_0x5ce5cf[0x1]}};var _0x32455b=new dialogflow[(_0xbea5('0x29'))](_0x16a9c6);var _0x3564e3=_0x32455b[_0xbea5('0x2a')](_0x5ce5cf[0x0],md5(_0x156173[_0xbea5('0x16')]['id']));var _0x4d6215={'session':_0x3564e3,'queryInput':{'text':{'text':_0x156173[_0xbea5('0x2b')]['body'],'languageCode':_0x5ce5cf[0x3]||'en'}}};return _0x32455b[_0xbea5('0x2c')](_0x4d6215)[_0xbea5('0x10')](function(_0x508ccb){if(_0x508ccb&&_0x508ccb[_0xbea5('0x2d')]){_0x156173[_0xbea5('0x24')][_0xbea5('0x2e')]=_0x508ccb;var _0x1c4306=_0x508ccb[0x0];var _0x11f107=_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x30')]&&_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x30')][_0xbea5('0x31')]?_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x30')][_0xbea5('0x31')][_0xbea5('0x32')][_0xbea5('0x33')]:![];_0x156173[_0xbea5('0x24')][_0xbea5('0x34')]=_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x35')];_0x156173[_0xbea5('0x24')]['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x36')];_0x156173[_0xbea5('0x24')]['DIALOGFLOWV2_ENDCONVERSATION']=_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x30')]&&_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x30')][_0xbea5('0x31')]?_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x30')]['fields'][_0xbea5('0x32')][_0xbea5('0x33')]:![];_0x156173[_0xbea5('0x24')][_0xbea5('0x37')]=_0x1c4306['queryResult'][_0xbea5('0x38')][_0xbea5('0x39')];_0x156173['body'][_0xbea5('0x3a')]=_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x38')]['displayName'];_0x156173[_0xbea5('0x24')]['DIALOGFLOWV2_ISFALLBACKINTENT']=_0x1c4306[_0xbea5('0x2f')]['intent'][_0xbea5('0x3b')];_0x156173[_0xbea5('0x24')][_0xbea5('0x3c')]=_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x3d')];_0x156173[_0xbea5('0x24')]['DIALOGFLOWV2_QUERYTEXT']=_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x3e')];_0x156173[_0xbea5('0x24')][_0xbea5('0x3f')]=_0x1c4306[_0xbea5('0x2f')][_0xbea5('0x40')];_0x5ab70a[_0xbea5('0x41')]=_0xbea5('0x2e');_0x5ab70a[_0xbea5('0x42')]=JSON['stringify'](_0x508ccb);var _0x1399dc=[];for(var _0x21a448=0x0;_0x21a448<_0x508ccb[_0xbea5('0x2d')];_0x21a448++){var _0x12c7bc=_0x508ccb[_0x21a448];if(_0x12c7bc&&_0x12c7bc['queryResult']&&_0x12c7bc[_0xbea5('0x2f')][_0xbea5('0x43')]){_0x1399dc[_0xbea5('0x44')](createMessage(_0x5e8fe7,_0x15800b,_0x5ab70a,_0x12c7bc[_0xbea5('0x2f')][_0xbea5('0x43')]));}}return Promise[_0xbea5('0x45')](_0x1399dc)[_0xbea5('0x10')](function(){if(_0x11f107){_0x314fe3[_0xbea5('0x18')]();}else{_0x314fe3[_0xbea5('0x27')]();}})[_0xbea5('0x13')](function(_0x5345ef){logger[_0xbea5('0x14')]('[%s][DIALOGFLOWV2]\x20%s',_0x5e8fe7,JSON[_0xbea5('0x15')](_0x5345ef));_0x314fe3['next']();});}})[_0xbea5('0x13')](function(_0x4ad1af){logger[_0xbea5('0x14')]('[%s][DIALOGFLOWV2]\x20%s',_0x5e8fe7,_0x4ad1af[_0xbea5('0x2b')]);_0x314fe3['next']();});}}catch(_0x3a3363){logger['error'](_0xbea5('0x12'),_0x5e8fe7,JSON[_0xbea5('0x15')](_0x3a3363));_0x314fe3[_0xbea5('0x27')]();}};};