server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf5ac=['message','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ENDCONVERSATION','end_conversation','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','DIALOGFLOWV2_QUERYTEXT','intentDetectionConfidence','fulfillmentText','push','all','next','stack','lodash','dialogflow','moment','bluebird','routing','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','Message','create','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','consequence','isNil','UserId','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','AccountId','upperFirst','InteractionId','interaction','created','getMustacheRender','body','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','replace','SessionsClient','sessionPath'];(function(_0x23a089,_0x4b040a){var _0x45b4d3=function(_0x4c93d7){while(--_0x4c93d7){_0x23a089['push'](_0x23a089['shift']());}};_0x45b4d3(++_0x4b040a);}(_0xf5ac,0x136));var _0xcf5a=function(_0x4b2375,_0x428645){_0x4b2375=_0x4b2375-0x0;var _0x1dbd13=_0xf5ac[_0x4b2375];return _0x1dbd13;};'use strict';var _=require(_0xcf5a('0x0'));var dialogflow=require(_0xcf5a('0x1'));var md5=require('md5');var moment=require(_0xcf5a('0x2'));var Promise=require(_0xcf5a('0x3'));var logger=require('../../../../config/logger')(_0xcf5a('0x4'));var utils=require('./utils');var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0xcf5a('0x5')),'mailMessage':require(_0xcf5a('0x6')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xcf5a('0x7')),'whatsappMessage':require(_0xcf5a('0x8'))};function createMessage(_0x48462b,_0x347ef8,_0x497880,_0x2fe275){return new Promise(function(_0x1244d4,_0x3d6e48){var _0x1b8517=_[_0xcf5a('0x9')](_0x497880);_0x1b8517['body']=_0x2fe275;return rpc[_0x347ef8+_0xcf5a('0xa')][_0xcf5a('0xb')](_0x1b8517)[_0xcf5a('0xc')](function(){logger[_0xcf5a('0xd')](_0xcf5a('0xe'),_0x48462b,_0x1b8517['body']);_0x1244d4();})[_0xcf5a('0xf')](function(_0x220278){logger[_0xcf5a('0x10')](_0xcf5a('0xe'),_0x48462b,JSON[_0xcf5a('0x11')](_0x220278));_0x3d6e48(_0x220278);});});}exports[_0xcf5a('0x12')]=function(_0x3da9fc,_0x3c3c80){return function(_0x57f8e9){try{if(!_[_0xcf5a('0x13')](this['interaction'][_0xcf5a('0x14')])){logger['info'](_0xcf5a('0xe'),_0x3da9fc,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x57f8e9['next']();}var _0x1960a1={'ContactId':this['contact']['id'],'sentAt':moment()[_0xcf5a('0x15')](_0xcf5a('0x16')),'direction':_0xcf5a('0x17')};if(this[_0xcf5a('0x18')]===_0xcf5a('0x19')||this[_0xcf5a('0x18')]===_0xcf5a('0x1a')){_0x1960a1[_0xcf5a('0x1b')]=this['interaction']['phone'];}var _0x13b7cf=this[_0xcf5a('0x18')];if(_0x13b7cf===_0xcf5a('0x1c')){_0x1960a1[_0xcf5a('0x1d')]=this[_0xcf5a('0x1e')]['id'];}else{_0x1960a1[_['upperFirst'](_0x13b7cf)+_0xcf5a('0x1f')]=this['account']['id'];}_0x1960a1[_[_0xcf5a('0x20')](_0x13b7cf)+_0xcf5a('0x21')]=this[_0xcf5a('0x22')]['id'];if(this[_0xcf5a('0x22')][_0xcf5a('0x23')]){var _0x3861b1=_0x3c3c80[0x4];if(!_['isEmpty'](_0x3861b1)){_0x1960a1['body']=utils[_0xcf5a('0x24')](_0x3861b1,this);return rpc[_0x13b7cf+_0xcf5a('0xa')]['create'](_0x1960a1)['then'](function(_0x53e2b1){logger['info'](_0xcf5a('0xe'),_0x3da9fc,_0x1960a1[_0xcf5a('0x25')]);})[_0xcf5a('0xf')](function(_0x3e2dfc){logger[_0xcf5a('0x10')](_0xcf5a('0xe'),_0x3da9fc,JSON[_0xcf5a('0x11')](_0x3e2dfc));})[_0xcf5a('0x26')](function(){logger['info'](_0xcf5a('0x27'),_0x3da9fc);_0x57f8e9['stop']();});}else{logger[_0xcf5a('0xd')](_0xcf5a('0x28'),_0x3da9fc);_0x57f8e9[_0xcf5a('0x29')]();}}else{var _0x4c9508=this;var _0x155c54=_0x3c3c80[0x2][_0xcf5a('0x2a')](/\\n/g,'\x0a');var _0x1b1628={'credentials':{'private_key':_0x155c54,'client_email':_0x3c3c80[0x1]}};var _0xed0910=new dialogflow[(_0xcf5a('0x2b'))](_0x1b1628);var _0x3417a3=_0xed0910[_0xcf5a('0x2c')](_0x3c3c80[0x0],md5(_0x4c9508['interaction']['id']));var _0xc4d066={'session':_0x3417a3,'queryInput':{'text':{'text':_0x4c9508[_0xcf5a('0x2d')][_0xcf5a('0x25')],'languageCode':_0x3c3c80[0x3]||'en'}}};return _0xed0910[_0xcf5a('0x2e')](_0xc4d066)[_0xcf5a('0xc')](function(_0x2afeb6){if(_0x2afeb6&&_0x2afeb6[_0xcf5a('0x2f')]){_0x4c9508[_0xcf5a('0x25')][_0xcf5a('0x30')]=_0x2afeb6;var _0x4017d8=_0x2afeb6[0x0];var _0x4e9158=_0x4017d8[_0xcf5a('0x31')][_0xcf5a('0x32')]&&_0x4017d8[_0xcf5a('0x31')][_0xcf5a('0x32')][_0xcf5a('0x33')]?_0x4017d8['queryResult'][_0xcf5a('0x32')][_0xcf5a('0x33')]['end_conversation'][_0xcf5a('0x34')]:![];_0x4c9508[_0xcf5a('0x25')][_0xcf5a('0x35')]=_0x4017d8[_0xcf5a('0x31')][_0xcf5a('0x36')];_0x4c9508[_0xcf5a('0x25')]['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x4017d8['queryResult']['allRequiredParamsPresent'];_0x4c9508[_0xcf5a('0x25')][_0xcf5a('0x37')]=_0x4017d8[_0xcf5a('0x31')]['diagnosticInfo']&&_0x4017d8['queryResult'][_0xcf5a('0x32')][_0xcf5a('0x33')]?_0x4017d8[_0xcf5a('0x31')][_0xcf5a('0x32')]['fields'][_0xcf5a('0x38')]['boolValue']:![];_0x4c9508[_0xcf5a('0x25')][_0xcf5a('0x39')]=_0x4017d8[_0xcf5a('0x31')][_0xcf5a('0x3a')][_0xcf5a('0x3b')];_0x4c9508[_0xcf5a('0x25')][_0xcf5a('0x3c')]=_0x4017d8[_0xcf5a('0x31')][_0xcf5a('0x3a')]['displayName'];_0x4c9508[_0xcf5a('0x25')][_0xcf5a('0x3d')]=_0x4017d8[_0xcf5a('0x31')][_0xcf5a('0x3a')][_0xcf5a('0x3e')];_0x4c9508['body'][_0xcf5a('0x3f')]=_0x4017d8['queryResult']['languageCode'];_0x4c9508[_0xcf5a('0x25')][_0xcf5a('0x40')]=_0x4017d8[_0xcf5a('0x31')]['queryText'];_0x4c9508[_0xcf5a('0x25')]['DIALOGFLOWV2_SCORE']=_0x4017d8['queryResult'][_0xcf5a('0x41')];_0x1960a1['providerName']=_0xcf5a('0x30');_0x1960a1['providerResponse']=JSON[_0xcf5a('0x11')](_0x2afeb6);var _0x53ac32=[];for(var _0x3968a6=0x0;_0x3968a6<_0x2afeb6[_0xcf5a('0x2f')];_0x3968a6++){var _0x49bde3=_0x2afeb6[_0x3968a6];if(_0x49bde3&&_0x49bde3[_0xcf5a('0x31')]&&_0x49bde3[_0xcf5a('0x31')][_0xcf5a('0x42')]){_0x53ac32[_0xcf5a('0x43')](createMessage(_0x3da9fc,_0x13b7cf,_0x1960a1,_0x49bde3['queryResult']['fulfillmentText']));}}return Promise[_0xcf5a('0x44')](_0x53ac32)['then'](function(){if(_0x4e9158){_0x57f8e9[_0xcf5a('0x45')]();}else{_0x57f8e9[_0xcf5a('0x29')]();}})['catch'](function(_0x4d088d){logger['error'](_0xcf5a('0xe'),_0x3da9fc,JSON[_0xcf5a('0x11')](_0x4d088d));_0x57f8e9[_0xcf5a('0x45')]();});}})[_0xcf5a('0xf')](function(_0x1dcdb7){logger['error'](_0xcf5a('0xe'),_0x3da9fc,_0x1dcdb7[_0xcf5a('0x2d')],_0x1dcdb7[_0xcf5a('0x46')]);_0x57f8e9[_0xcf5a('0x45')]();});}}catch(_0x1d0c3){logger[_0xcf5a('0x10')]('[%s][DIALOGFLOWV2]\x20%s',_0x3da9fc,JSON[_0xcf5a('0x11')](_0x1d0c3));_0x57f8e9[_0xcf5a('0x29')]();}};};