server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x7184=['../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','Message','create','then','info','catch','stringify','consequence','isNil','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','phone','interaction','chat','account','upperFirst','AccountId','InteractionId','created','isEmpty','getMustacheRender','[%s][DIALOGFLOWV2]\x20%s','error','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','replace','SessionsClient','sessionPath','length','dialogflowV2','diagnosticInfo','queryResult','fields','end_conversation','boolValue','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_INTENTNAME','intent','DIALOGFLOWV2_INTENTDISPLAYNAME','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','providerName','providerResponse','fulfillmentText','push','all','lodash','dialogflow','moment','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage'];(function(_0x16fcea,_0x1794d6){var _0x22976a=function(_0x39fbec){while(--_0x39fbec){_0x16fcea['push'](_0x16fcea['shift']());}};_0x22976a(++_0x1794d6);}(_0x7184,0xd5));var _0x4718=function(_0x5bacf1,_0x5bae9a){_0x5bacf1=_0x5bacf1-0x0;var _0x4b65d3=_0x7184[_0x5bacf1];return _0x4b65d3;};'use strict';var _=require(_0x4718('0x0'));var dialogflow=require(_0x4718('0x1'));var md5=require('md5');var moment=require(_0x4718('0x2'));var Promise=require('bluebird');var logger=require(_0x4718('0x3'))(_0x4718('0x4'));var utils=require(_0x4718('0x5'));var rpc={'chatMessage':require(_0x4718('0x6')),'openchannelMessage':require(_0x4718('0x7')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x4718('0x8')),'faxMessage':require(_0x4718('0x9')),'whatsappMessage':require(_0x4718('0xa'))};function createMessage(_0x594c73,_0x5bf1ea,_0x4b808b,_0x22f6ab){return new Promise(function(_0x40e5a9,_0x5961d6){var _0x2c5d7a=_[_0x4718('0xb')](_0x4b808b);_0x2c5d7a[_0x4718('0xc')]=_0x22f6ab;return rpc[_0x5bf1ea+_0x4718('0xd')][_0x4718('0xe')](_0x2c5d7a)[_0x4718('0xf')](function(){logger[_0x4718('0x10')]('[%s][DIALOGFLOWV2]\x20%s',_0x594c73,_0x2c5d7a[_0x4718('0xc')]);_0x40e5a9();})[_0x4718('0x11')](function(_0x35851b){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x594c73,JSON[_0x4718('0x12')](_0x35851b));_0x5961d6(_0x35851b);});});}exports[_0x4718('0x13')]=function(_0x5194be,_0x1abc79){return function(_0x125e5f){try{if(!_[_0x4718('0x14')](this['interaction'][_0x4718('0x15')])){logger[_0x4718('0x10')]('[%s][DIALOGFLOWV2]\x20%s',_0x5194be,_0x4718('0x16'));return _0x125e5f[_0x4718('0x17')]();}var _0x4820cb={'ContactId':this[_0x4718('0x18')]['id'],'sentAt':moment()['format'](_0x4718('0x19')),'direction':_0x4718('0x1a')};if(this[_0x4718('0x1b')]==='sms'||this[_0x4718('0x1b')]===_0x4718('0x1c')){_0x4820cb[_0x4718('0x1d')]=this[_0x4718('0x1e')][_0x4718('0x1d')];}var _0x438edb=this['channel'];if(_0x438edb===_0x4718('0x1f')){_0x4820cb['ChatWebsiteId']=this[_0x4718('0x20')]['id'];}else{_0x4820cb[_[_0x4718('0x21')](_0x438edb)+_0x4718('0x22')]=this[_0x4718('0x20')]['id'];}_0x4820cb[_[_0x4718('0x21')](_0x438edb)+_0x4718('0x23')]=this[_0x4718('0x1e')]['id'];if(this[_0x4718('0x1e')][_0x4718('0x24')]){var _0x7489c9=_0x1abc79[0x4];if(!_[_0x4718('0x25')](_0x7489c9)){_0x4820cb[_0x4718('0xc')]=utils[_0x4718('0x26')](_0x7489c9,this);return rpc[_0x438edb+'Message'][_0x4718('0xe')](_0x4820cb)['then'](function(_0x433f1c){logger[_0x4718('0x10')](_0x4718('0x27'),_0x5194be,_0x4820cb[_0x4718('0xc')]);})[_0x4718('0x11')](function(_0x276992){logger[_0x4718('0x28')]('[%s][DIALOGFLOWV2]\x20%s',_0x5194be,JSON[_0x4718('0x12')](_0x276992));})[_0x4718('0x29')](function(){logger[_0x4718('0x10')](_0x4718('0x2a'),_0x5194be);_0x125e5f['stop']();});}else{logger[_0x4718('0x10')](_0x4718('0x2b'),_0x5194be);_0x125e5f[_0x4718('0x2c')]();}}else{var _0x5a10f0=this;var _0x4770f7=_0x1abc79[0x2][_0x4718('0x2d')](/\\n/g,'\x0a');var _0x1f0852={'credentials':{'private_key':_0x4770f7,'client_email':_0x1abc79[0x1]}};var _0x5aa1df=new dialogflow[(_0x4718('0x2e'))](_0x1f0852);var _0x5882a4=_0x5aa1df[_0x4718('0x2f')](_0x1abc79[0x0],md5(_0x5a10f0['interaction']['id']));var _0x35796d={'session':_0x5882a4,'queryInput':{'text':{'text':_0x5a10f0['message']['body'],'languageCode':_0x1abc79[0x3]||'en'}}};return _0x5aa1df['detectIntent'](_0x35796d)[_0x4718('0xf')](function(_0x4c3ba9){if(_0x4c3ba9&&_0x4c3ba9[_0x4718('0x30')]){_0x5a10f0['body'][_0x4718('0x31')]=_0x4c3ba9;var _0x2208e2=_0x4c3ba9[0x0];var _0x7363e0=_0x2208e2['queryResult'][_0x4718('0x32')]&&_0x2208e2[_0x4718('0x33')][_0x4718('0x32')][_0x4718('0x34')]?_0x2208e2[_0x4718('0x33')][_0x4718('0x32')][_0x4718('0x34')][_0x4718('0x35')][_0x4718('0x36')]:![];_0x5a10f0[_0x4718('0xc')]['DIALOGFLOWV2_ACTION']=_0x2208e2[_0x4718('0x33')][_0x4718('0x37')];_0x5a10f0['body'][_0x4718('0x38')]=_0x2208e2[_0x4718('0x33')][_0x4718('0x39')];_0x5a10f0['body']['DIALOGFLOWV2_ENDCONVERSATION']=_0x2208e2[_0x4718('0x33')][_0x4718('0x32')]&&_0x2208e2[_0x4718('0x33')][_0x4718('0x32')][_0x4718('0x34')]?_0x2208e2['queryResult']['diagnosticInfo'][_0x4718('0x34')][_0x4718('0x35')][_0x4718('0x36')]:![];_0x5a10f0[_0x4718('0xc')][_0x4718('0x3a')]=_0x2208e2[_0x4718('0x33')][_0x4718('0x3b')]['name'];_0x5a10f0['body'][_0x4718('0x3c')]=_0x2208e2[_0x4718('0x33')][_0x4718('0x3b')][_0x4718('0x3d')];_0x5a10f0[_0x4718('0xc')][_0x4718('0x3e')]=_0x2208e2[_0x4718('0x33')][_0x4718('0x3b')][_0x4718('0x3f')];_0x5a10f0[_0x4718('0xc')][_0x4718('0x40')]=_0x2208e2[_0x4718('0x33')][_0x4718('0x41')];_0x5a10f0[_0x4718('0xc')][_0x4718('0x42')]=_0x2208e2[_0x4718('0x33')][_0x4718('0x43')];_0x5a10f0[_0x4718('0xc')][_0x4718('0x44')]=_0x2208e2['queryResult']['intentDetectionConfidence'];_0x4820cb[_0x4718('0x45')]=_0x4718('0x31');_0x4820cb[_0x4718('0x46')]=JSON[_0x4718('0x12')](_0x4c3ba9);var _0x4b451a=[];for(var _0x3af16b=0x0;_0x3af16b<_0x4c3ba9['length'];_0x3af16b++){var _0xa7a414=_0x4c3ba9[_0x3af16b];if(_0xa7a414&&_0xa7a414[_0x4718('0x33')]&&_0xa7a414[_0x4718('0x33')][_0x4718('0x47')]){_0x4b451a[_0x4718('0x48')](createMessage(_0x5194be,_0x438edb,_0x4820cb,_0xa7a414['queryResult'][_0x4718('0x47')]));}}return Promise[_0x4718('0x49')](_0x4b451a)[_0x4718('0xf')](function(){if(_0x7363e0){_0x125e5f['next']();}else{_0x125e5f['stop']();}})[_0x4718('0x11')](function(_0x5ec81f){logger[_0x4718('0x28')]('[%s][DIALOGFLOWV2]\x20%s',_0x5194be,JSON[_0x4718('0x12')](_0x5ec81f));_0x125e5f['next']();});}})['catch'](function(_0x220857){logger[_0x4718('0x28')](_0x4718('0x27'),_0x5194be,_0x220857['message']);_0x125e5f[_0x4718('0x17')]();});}}catch(_0x5b6462){logger[_0x4718('0x28')](_0x4718('0x27'),_0x5194be,JSON[_0x4718('0x12')](_0x5b6462));_0x125e5f[_0x4718('0x2c')]();}};};