server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe511=['allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','intent','name','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','providerResponse','fulfillmentText','push','all','lodash','dialogflow','md5','bluebird','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','clone','Message','create','info','[%s][DIALOGFLOWV2]\x20%s','body','catch','consequence','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','account','upperFirst','AccountId','InteractionId','isEmpty','getMustacheRender','then','error','stringify','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','replace','SessionsClient','sessionPath','message','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action'];(function(_0x30b7c6,_0x45e94f){var _0x1a7349=function(_0x3b8faa){while(--_0x3b8faa){_0x30b7c6['push'](_0x30b7c6['shift']());}};_0x1a7349(++_0x45e94f);}(_0xe511,0x182));var _0x1e51=function(_0x514b64,_0x54ab07){_0x514b64=_0x514b64-0x0;var _0x1926fc=_0xe511[_0x514b64];return _0x1926fc;};'use strict';var _=require(_0x1e51('0x0'));var dialogflow=require(_0x1e51('0x1'));var md5=require(_0x1e51('0x2'));var moment=require('moment');var Promise=require(_0x1e51('0x3'));var logger=require(_0x1e51('0x4'))(_0x1e51('0x5'));var utils=require('./utils');var rpc={'chatMessage':require(_0x1e51('0x6')),'openchannelMessage':require(_0x1e51('0x7')),'mailMessage':require(_0x1e51('0x8')),'smsMessage':require(_0x1e51('0x9')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x1e51('0xa'))};function createMessage(_0x4bb6d3,_0x2ee317,_0x28b7d9,_0x4d876d){return new Promise(function(_0xcff0bf,_0x2616b3){var _0x546e59=_[_0x1e51('0xb')](_0x28b7d9);_0x546e59['body']=_0x4d876d;return rpc[_0x2ee317+_0x1e51('0xc')][_0x1e51('0xd')](_0x546e59)['then'](function(){logger[_0x1e51('0xe')](_0x1e51('0xf'),_0x4bb6d3,_0x546e59[_0x1e51('0x10')]);_0xcff0bf();})[_0x1e51('0x11')](function(_0x3d2d73){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x4bb6d3,JSON['stringify'](_0x3d2d73));_0x2616b3(_0x3d2d73);});});}exports[_0x1e51('0x12')]=function(_0x229a8c,_0x4ed4d1){return function(_0x5f3af8){try{if(!_[_0x1e51('0x13')](this[_0x1e51('0x14')][_0x1e51('0x15')])){logger[_0x1e51('0xe')](_0x1e51('0xf'),_0x229a8c,_0x1e51('0x16'));return _0x5f3af8[_0x1e51('0x17')]();}var _0x1bba55={'ContactId':this[_0x1e51('0x18')]['id'],'sentAt':moment()[_0x1e51('0x19')](_0x1e51('0x1a')),'direction':_0x1e51('0x1b')};if(this[_0x1e51('0x1c')]===_0x1e51('0x1d')||this[_0x1e51('0x1c')]==='whatsapp'){_0x1bba55['phone']=this['interaction'][_0x1e51('0x1e')];}var _0x927482=this['channel'];if(_0x927482==='chat'){_0x1bba55['ChatWebsiteId']=this[_0x1e51('0x1f')]['id'];}else{_0x1bba55[_[_0x1e51('0x20')](_0x927482)+_0x1e51('0x21')]=this[_0x1e51('0x1f')]['id'];}_0x1bba55[_[_0x1e51('0x20')](_0x927482)+_0x1e51('0x22')]=this['interaction']['id'];if(this['interaction']['created']){var _0x477016=_0x4ed4d1[0x4];if(!_[_0x1e51('0x23')](_0x477016)){_0x1bba55[_0x1e51('0x10')]=utils[_0x1e51('0x24')](_0x477016,this);return rpc[_0x927482+_0x1e51('0xc')][_0x1e51('0xd')](_0x1bba55)[_0x1e51('0x25')](function(_0x426a68){logger['info'](_0x1e51('0xf'),_0x229a8c,_0x1bba55[_0x1e51('0x10')]);})[_0x1e51('0x11')](function(_0x16edc5){logger[_0x1e51('0x26')](_0x1e51('0xf'),_0x229a8c,JSON[_0x1e51('0x27')](_0x16edc5));})[_0x1e51('0x28')](function(){logger['info'](_0x1e51('0x29'),_0x229a8c);_0x5f3af8['stop']();});}else{logger['info'](_0x1e51('0x2a'),_0x229a8c);_0x5f3af8[_0x1e51('0x2b')]();}}else{var _0x550b4b=this;var _0x1eedbe=_0x4ed4d1[0x2][_0x1e51('0x2c')](/\\n/g,'\x0a');var _0x53232f={'credentials':{'private_key':_0x1eedbe,'client_email':_0x4ed4d1[0x1]}};var _0x220353=new dialogflow[(_0x1e51('0x2d'))](_0x53232f);var _0x531af7=_0x220353[_0x1e51('0x2e')](_0x4ed4d1[0x0],md5(_0x550b4b['interaction']['id']));var _0x3e0547={'session':_0x531af7,'queryInput':{'text':{'text':_0x550b4b[_0x1e51('0x2f')][_0x1e51('0x10')],'languageCode':_0x4ed4d1[0x3]||'en'}}};return _0x220353[_0x1e51('0x30')](_0x3e0547)[_0x1e51('0x25')](function(_0x3d502f){if(_0x3d502f&&_0x3d502f[_0x1e51('0x31')]){_0x550b4b[_0x1e51('0x10')][_0x1e51('0x32')]=_0x3d502f;var _0x47673c=_0x3d502f[0x0];var _0x559e2a=_0x47673c[_0x1e51('0x33')][_0x1e51('0x34')]&&_0x47673c[_0x1e51('0x33')]['diagnosticInfo']['fields']?_0x47673c['queryResult'][_0x1e51('0x34')][_0x1e51('0x35')][_0x1e51('0x36')][_0x1e51('0x37')]:![];_0x550b4b[_0x1e51('0x10')][_0x1e51('0x38')]=_0x47673c[_0x1e51('0x33')][_0x1e51('0x39')];_0x550b4b[_0x1e51('0x10')]['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x47673c['queryResult'][_0x1e51('0x3a')];_0x550b4b[_0x1e51('0x10')][_0x1e51('0x3b')]=_0x47673c[_0x1e51('0x33')][_0x1e51('0x34')]&&_0x47673c[_0x1e51('0x33')][_0x1e51('0x34')][_0x1e51('0x35')]?_0x47673c[_0x1e51('0x33')]['diagnosticInfo'][_0x1e51('0x35')]['end_conversation'][_0x1e51('0x37')]:![];_0x550b4b['body']['DIALOGFLOWV2_INTENTNAME']=_0x47673c['queryResult'][_0x1e51('0x3c')][_0x1e51('0x3d')];_0x550b4b['body']['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x47673c[_0x1e51('0x33')][_0x1e51('0x3c')][_0x1e51('0x3e')];_0x550b4b['body'][_0x1e51('0x3f')]=_0x47673c[_0x1e51('0x33')][_0x1e51('0x3c')][_0x1e51('0x40')];_0x550b4b[_0x1e51('0x10')]['DIALOGFLOWV2_LANGUAGECODE']=_0x47673c['queryResult']['languageCode'];_0x550b4b[_0x1e51('0x10')][_0x1e51('0x41')]=_0x47673c[_0x1e51('0x33')][_0x1e51('0x42')];_0x550b4b[_0x1e51('0x10')][_0x1e51('0x43')]=_0x47673c[_0x1e51('0x33')][_0x1e51('0x44')];_0x1bba55[_0x1e51('0x45')]=_0x1e51('0x32');_0x1bba55[_0x1e51('0x46')]=JSON[_0x1e51('0x27')](_0x3d502f);var _0x40fb25=[];for(var _0x213eaf=0x0;_0x213eaf<_0x3d502f[_0x1e51('0x31')];_0x213eaf++){var _0x2982b8=_0x3d502f[_0x213eaf];if(_0x2982b8&&_0x2982b8[_0x1e51('0x33')]&&_0x2982b8['queryResult'][_0x1e51('0x47')]){_0x40fb25[_0x1e51('0x48')](createMessage(_0x229a8c,_0x927482,_0x1bba55,_0x2982b8[_0x1e51('0x33')][_0x1e51('0x47')]));}}return Promise[_0x1e51('0x49')](_0x40fb25)[_0x1e51('0x25')](function(){if(_0x559e2a){_0x5f3af8['next']();}else{_0x5f3af8[_0x1e51('0x2b')]();}})['catch'](function(_0x519cf8){logger[_0x1e51('0x26')]('[%s][DIALOGFLOWV2]\x20%s',_0x229a8c,JSON['stringify'](_0x519cf8));_0x5f3af8[_0x1e51('0x17')]();});}})[_0x1e51('0x11')](function(_0x4ee45e){logger[_0x1e51('0x26')](_0x1e51('0xf'),_0x229a8c,_0x4ee45e[_0x1e51('0x2f')],_0x4ee45e['stack']);_0x5f3af8[_0x1e51('0x17')]();});}}catch(_0x4e7986){logger[_0x1e51('0x26')](_0x1e51('0xf'),_0x229a8c,JSON[_0x1e51('0x27')](_0x4e7986));_0x5f3af8['stop']();}};};