server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xd9f1=['push','all','message','lodash','dialogflow','moment','bluebird','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','clone','body','create','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','isNil','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','format','YYYY-MM-DD\x20HH:mm:ss','sms','channel','whatsapp','phone','ChatWebsiteId','upperFirst','AccountId','account','InteractionId','interaction','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','replace','SessionsClient','sessionPath','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','DIALOGFLOWV2_INTENTNAME','name','DIALOGFLOWV2_INTENTDISPLAYNAME','intent','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','queryText','intentDetectionConfidence','providerName','fulfillmentText'];(function(_0x2655a6,_0x1f1920){var _0x384a51=function(_0x544180){while(--_0x544180){_0x2655a6['push'](_0x2655a6['shift']());}};_0x384a51(++_0x1f1920);}(_0xd9f1,0x1df));var _0x1d9f=function(_0x2e3c70,_0x1f91b1){_0x2e3c70=_0x2e3c70-0x0;var _0x1f8965=_0xd9f1[_0x2e3c70];return _0x1f8965;};'use strict';var _=require(_0x1d9f('0x0'));var dialogflow=require(_0x1d9f('0x1'));var md5=require('md5');var moment=require(_0x1d9f('0x2'));var Promise=require(_0x1d9f('0x3'));var logger=require(_0x1d9f('0x4'))(_0x1d9f('0x5'));var utils=require(_0x1d9f('0x6'));var rpc={'chatMessage':require(_0x1d9f('0x7')),'openchannelMessage':require(_0x1d9f('0x8')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x1d9f('0x9')),'faxMessage':require(_0x1d9f('0xa')),'whatsappMessage':require('../../rpc/whatsappMessage')};function createMessage(_0x4366d7,_0x396082,_0x53535e,_0x38fa55){return new Promise(function(_0x1a4f13,_0x4b599f){var _0x4e01e4=_[_0x1d9f('0xb')](_0x53535e);_0x4e01e4[_0x1d9f('0xc')]=_0x38fa55;return rpc[_0x396082+'Message'][_0x1d9f('0xd')](_0x4e01e4)[_0x1d9f('0xe')](function(){logger[_0x1d9f('0xf')](_0x1d9f('0x10'),_0x4366d7,_0x4e01e4[_0x1d9f('0xc')]);_0x1a4f13();})[_0x1d9f('0x11')](function(_0x10330f){logger[_0x1d9f('0x12')](_0x1d9f('0x10'),_0x4366d7,JSON[_0x1d9f('0x13')](_0x10330f));_0x4b599f(_0x10330f);});});}exports['consequence']=function(_0x5efa6e,_0x2276d9){return function(_0x4d3ada){try{if(!_[_0x1d9f('0x14')](this['interaction'][_0x1d9f('0x15')])){logger[_0x1d9f('0xf')](_0x1d9f('0x10'),_0x5efa6e,_0x1d9f('0x16'));return _0x4d3ada[_0x1d9f('0x17')]();}var _0x56e7ef={'ContactId':this['contact']['id'],'sentAt':moment()[_0x1d9f('0x18')](_0x1d9f('0x19')),'direction':'out'};if(this['channel']===_0x1d9f('0x1a')||this[_0x1d9f('0x1b')]===_0x1d9f('0x1c')){_0x56e7ef[_0x1d9f('0x1d')]=this['interaction'][_0x1d9f('0x1d')];}var _0x4d0bd4=this[_0x1d9f('0x1b')];if(_0x4d0bd4==='chat'){_0x56e7ef[_0x1d9f('0x1e')]=this['account']['id'];}else{_0x56e7ef[_[_0x1d9f('0x1f')](_0x4d0bd4)+_0x1d9f('0x20')]=this[_0x1d9f('0x21')]['id'];}_0x56e7ef[_[_0x1d9f('0x1f')](_0x4d0bd4)+_0x1d9f('0x22')]=this['interaction']['id'];if(this[_0x1d9f('0x23')]['created']){var _0x389e2b=_0x2276d9[0x4];if(!_['isEmpty'](_0x389e2b)){_0x56e7ef[_0x1d9f('0xc')]=utils['getMustacheRender'](_0x389e2b,this);return rpc[_0x4d0bd4+'Message'][_0x1d9f('0xd')](_0x56e7ef)[_0x1d9f('0xe')](function(_0x25d8da){logger[_0x1d9f('0xf')](_0x1d9f('0x10'),_0x5efa6e,_0x56e7ef[_0x1d9f('0xc')]);})[_0x1d9f('0x11')](function(_0xde160){logger['error'](_0x1d9f('0x10'),_0x5efa6e,JSON[_0x1d9f('0x13')](_0xde160));})[_0x1d9f('0x24')](function(){logger[_0x1d9f('0xf')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x5efa6e);_0x4d3ada['stop']();});}else{logger[_0x1d9f('0xf')](_0x1d9f('0x25'),_0x5efa6e);_0x4d3ada[_0x1d9f('0x26')]();}}else{var _0x3a2cdd=this;var _0x5ba8a7=_0x2276d9[0x2][_0x1d9f('0x27')](/\\n/g,'\x0a');var _0x3c7236={'credentials':{'private_key':_0x5ba8a7,'client_email':_0x2276d9[0x1]}};var _0x39f4ac=new dialogflow[(_0x1d9f('0x28'))](_0x3c7236);var _0x105be4=_0x39f4ac[_0x1d9f('0x29')](_0x2276d9[0x0],md5(_0x3a2cdd[_0x1d9f('0x23')]['id']));var _0x400fbf={'session':_0x105be4,'queryInput':{'text':{'text':_0x3a2cdd['message']['body'],'languageCode':_0x2276d9[0x3]||'en'}}};return _0x39f4ac[_0x1d9f('0x2a')](_0x400fbf)[_0x1d9f('0xe')](function(_0x51c8b2){if(_0x51c8b2&&_0x51c8b2[_0x1d9f('0x2b')]){_0x3a2cdd[_0x1d9f('0xc')][_0x1d9f('0x2c')]=_0x51c8b2;var _0x404b7b=_0x51c8b2[0x0];var _0x94004b=_0x404b7b[_0x1d9f('0x2d')][_0x1d9f('0x2e')]&&_0x404b7b['queryResult'][_0x1d9f('0x2e')][_0x1d9f('0x2f')]?_0x404b7b[_0x1d9f('0x2d')][_0x1d9f('0x2e')][_0x1d9f('0x2f')][_0x1d9f('0x30')][_0x1d9f('0x31')]:![];_0x3a2cdd[_0x1d9f('0xc')][_0x1d9f('0x32')]=_0x404b7b[_0x1d9f('0x2d')][_0x1d9f('0x33')];_0x3a2cdd[_0x1d9f('0xc')][_0x1d9f('0x34')]=_0x404b7b[_0x1d9f('0x2d')]['allRequiredParamsPresent'];_0x3a2cdd['body']['DIALOGFLOWV2_ENDCONVERSATION']=_0x404b7b['queryResult'][_0x1d9f('0x2e')]&&_0x404b7b[_0x1d9f('0x2d')][_0x1d9f('0x2e')][_0x1d9f('0x2f')]?_0x404b7b[_0x1d9f('0x2d')][_0x1d9f('0x2e')][_0x1d9f('0x2f')][_0x1d9f('0x30')][_0x1d9f('0x31')]:![];_0x3a2cdd['body'][_0x1d9f('0x35')]=_0x404b7b[_0x1d9f('0x2d')]['intent'][_0x1d9f('0x36')];_0x3a2cdd['body'][_0x1d9f('0x37')]=_0x404b7b['queryResult'][_0x1d9f('0x38')][_0x1d9f('0x39')];_0x3a2cdd['body'][_0x1d9f('0x3a')]=_0x404b7b[_0x1d9f('0x2d')]['intent'][_0x1d9f('0x3b')];_0x3a2cdd[_0x1d9f('0xc')][_0x1d9f('0x3c')]=_0x404b7b[_0x1d9f('0x2d')]['languageCode'];_0x3a2cdd['body']['DIALOGFLOWV2_QUERYTEXT']=_0x404b7b['queryResult'][_0x1d9f('0x3d')];_0x3a2cdd['body']['DIALOGFLOWV2_SCORE']=_0x404b7b[_0x1d9f('0x2d')][_0x1d9f('0x3e')];_0x56e7ef[_0x1d9f('0x3f')]=_0x1d9f('0x2c');_0x56e7ef['providerResponse']=JSON[_0x1d9f('0x13')](_0x51c8b2);var _0x2fdc8f=[];for(var _0x471f60=0x0;_0x471f60<_0x51c8b2[_0x1d9f('0x2b')];_0x471f60++){var _0x2b32b0=_0x51c8b2[_0x471f60];if(_0x2b32b0&&_0x2b32b0[_0x1d9f('0x2d')]&&_0x2b32b0[_0x1d9f('0x2d')][_0x1d9f('0x40')]){_0x2fdc8f[_0x1d9f('0x41')](createMessage(_0x5efa6e,_0x4d0bd4,_0x56e7ef,_0x2b32b0[_0x1d9f('0x2d')]['fulfillmentText']));}}return Promise[_0x1d9f('0x42')](_0x2fdc8f)[_0x1d9f('0xe')](function(){if(_0x94004b){_0x4d3ada[_0x1d9f('0x17')]();}else{_0x4d3ada[_0x1d9f('0x26')]();}})[_0x1d9f('0x11')](function(_0x1dd213){logger['error'](_0x1d9f('0x10'),_0x5efa6e,JSON['stringify'](_0x1dd213));_0x4d3ada[_0x1d9f('0x17')]();});}})[_0x1d9f('0x11')](function(_0x454f5e){logger[_0x1d9f('0x12')]('[%s][DIALOGFLOWV2]\x20%s',_0x5efa6e,_0x454f5e[_0x1d9f('0x43')]);_0x4d3ada['next']();});}}catch(_0x5711dc){logger[_0x1d9f('0x12')](_0x1d9f('0x10'),_0x5efa6e,JSON[_0x1d9f('0x13')](_0x5711dc));_0x4d3ada[_0x1d9f('0x26')]();}};};