server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xddae=['SessionsClient','sessionPath','message','detectIntent','length','queryResult','diagnosticInfo','fields','end_conversation','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','boolValue','intent','name','displayName','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','dialogflowV2','providerResponse','fulfillmentText','push','lodash','dialogflow','moment','bluebird','../../../../config/logger','routing','./utils','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','clone','body','create','info','[%s][DIALOGFLOWV2]\x20%s','error','stringify','consequence','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','out','channel','sms','phone','chat','ChatWebsiteId','upperFirst','AccountId','account','InteractionId','isEmpty','getMustacheRender','Message','then','catch','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','replace'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xddae,0x67));var _0xedda=function(_0x20feae,_0x31e753){_0x20feae=_0x20feae-0x0;var _0x5c3dd2=_0xddae[_0x20feae];return _0x5c3dd2;};'use strict';var _=require(_0xedda('0x0'));var dialogflow=require(_0xedda('0x1'));var md5=require('md5');var moment=require(_0xedda('0x2'));var Promise=require(_0xedda('0x3'));var logger=require(_0xedda('0x4'))(_0xedda('0x5'));var utils=require(_0xedda('0x6'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0xedda('0x7')),'mailMessage':require(_0xedda('0x8')),'smsMessage':require(_0xedda('0x9')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0xedda('0xa'))};function createMessage(_0x536233,_0x47a211,_0x58b875,_0x444940){return new Promise(function(_0x55f523,_0x304181){var _0x5a42de=_[_0xedda('0xb')](_0x58b875);_0x5a42de[_0xedda('0xc')]=_0x444940;return rpc[_0x47a211+'Message'][_0xedda('0xd')](_0x5a42de)['then'](function(){logger[_0xedda('0xe')](_0xedda('0xf'),_0x536233,_0x5a42de[_0xedda('0xc')]);_0x55f523();})['catch'](function(_0xcb8f4e){logger[_0xedda('0x10')](_0xedda('0xf'),_0x536233,JSON[_0xedda('0x11')](_0xcb8f4e));_0x304181(_0xcb8f4e);});});}exports[_0xedda('0x12')]=function(_0x14c28d,_0x31f834){return function(_0x23da09){try{if(!_[_0xedda('0x13')](this[_0xedda('0x14')][_0xedda('0x15')])){logger['info']('[%s][DIALOGFLOWV2]\x20%s',_0x14c28d,_0xedda('0x16'));return _0x23da09[_0xedda('0x17')]();}var _0x37decf={'ContactId':this[_0xedda('0x18')]['id'],'sentAt':moment()[_0xedda('0x19')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0xedda('0x1a')};if(this[_0xedda('0x1b')]===_0xedda('0x1c')||this[_0xedda('0x1b')]==='whatsapp'){_0x37decf[_0xedda('0x1d')]=this['interaction'][_0xedda('0x1d')];}var _0x404a4b=this[_0xedda('0x1b')];if(_0x404a4b===_0xedda('0x1e')){_0x37decf[_0xedda('0x1f')]=this['account']['id'];}else{_0x37decf[_[_0xedda('0x20')](_0x404a4b)+_0xedda('0x21')]=this[_0xedda('0x22')]['id'];}_0x37decf[_[_0xedda('0x20')](_0x404a4b)+_0xedda('0x23')]=this[_0xedda('0x14')]['id'];if(this['interaction']['created']){var _0x469ef4=_0x31f834[0x4];if(!_[_0xedda('0x24')](_0x469ef4)){_0x37decf[_0xedda('0xc')]=utils[_0xedda('0x25')](_0x469ef4,this);return rpc[_0x404a4b+_0xedda('0x26')][_0xedda('0xd')](_0x37decf)[_0xedda('0x27')](function(_0x179442){logger[_0xedda('0xe')](_0xedda('0xf'),_0x14c28d,_0x37decf['body']);})[_0xedda('0x28')](function(_0xb8ecfb){logger['error'](_0xedda('0xf'),_0x14c28d,JSON['stringify'](_0xb8ecfb));})[_0xedda('0x29')](function(){logger[_0xedda('0xe')](_0xedda('0x2a'),_0x14c28d);_0x23da09['stop']();});}else{logger['info']('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x14c28d);_0x23da09[_0xedda('0x2b')]();}}else{var _0x5cda24=this;var _0x4c1d20=_0x31f834[0x2][_0xedda('0x2c')](/\\n/g,'\x0a');var _0x32cf25={'credentials':{'private_key':_0x4c1d20,'client_email':_0x31f834[0x1]}};var _0x41b839=new dialogflow[(_0xedda('0x2d'))](_0x32cf25);var _0x3a097d=_0x41b839[_0xedda('0x2e')](_0x31f834[0x0],md5(_0x5cda24[_0xedda('0x14')]['id']));var _0x4e3834={'session':_0x3a097d,'queryInput':{'text':{'text':_0x5cda24[_0xedda('0x2f')]['body'],'languageCode':_0x31f834[0x3]||'en'}}};return _0x41b839[_0xedda('0x30')](_0x4e3834)[_0xedda('0x27')](function(_0x170fdc){if(_0x170fdc&&_0x170fdc[_0xedda('0x31')]){_0x5cda24[_0xedda('0xc')]['dialogflowV2']=_0x170fdc;var _0x11cf68=_0x170fdc[0x0];var _0x21707b=_0x11cf68[_0xedda('0x32')]['diagnosticInfo']&&_0x11cf68[_0xedda('0x32')][_0xedda('0x33')][_0xedda('0x34')]?_0x11cf68[_0xedda('0x32')]['diagnosticInfo'][_0xedda('0x34')][_0xedda('0x35')]['boolValue']:![];_0x5cda24[_0xedda('0xc')][_0xedda('0x36')]=_0x11cf68[_0xedda('0x32')][_0xedda('0x37')];_0x5cda24[_0xedda('0xc')][_0xedda('0x38')]=_0x11cf68[_0xedda('0x32')][_0xedda('0x39')];_0x5cda24['body'][_0xedda('0x3a')]=_0x11cf68[_0xedda('0x32')][_0xedda('0x33')]&&_0x11cf68[_0xedda('0x32')]['diagnosticInfo'][_0xedda('0x34')]?_0x11cf68[_0xedda('0x32')][_0xedda('0x33')][_0xedda('0x34')][_0xedda('0x35')][_0xedda('0x3b')]:![];_0x5cda24['body']['DIALOGFLOWV2_INTENTNAME']=_0x11cf68[_0xedda('0x32')][_0xedda('0x3c')][_0xedda('0x3d')];_0x5cda24[_0xedda('0xc')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x11cf68['queryResult'][_0xedda('0x3c')][_0xedda('0x3e')];_0x5cda24[_0xedda('0xc')]['DIALOGFLOWV2_ISFALLBACKINTENT']=_0x11cf68[_0xedda('0x32')][_0xedda('0x3c')]['isFallback'];_0x5cda24[_0xedda('0xc')][_0xedda('0x3f')]=_0x11cf68[_0xedda('0x32')][_0xedda('0x40')];_0x5cda24['body'][_0xedda('0x41')]=_0x11cf68['queryResult'][_0xedda('0x42')];_0x5cda24[_0xedda('0xc')][_0xedda('0x43')]=_0x11cf68[_0xedda('0x32')][_0xedda('0x44')];_0x37decf[_0xedda('0x45')]=_0xedda('0x46');_0x37decf[_0xedda('0x47')]=JSON[_0xedda('0x11')](_0x170fdc);var _0x3c1c88=[];for(var _0x228e05=0x0;_0x228e05<_0x170fdc[_0xedda('0x31')];_0x228e05++){var _0x483995=_0x170fdc[_0x228e05];if(_0x483995&&_0x483995[_0xedda('0x32')]&&_0x483995[_0xedda('0x32')][_0xedda('0x48')]){_0x3c1c88[_0xedda('0x49')](createMessage(_0x14c28d,_0x404a4b,_0x37decf,_0x483995[_0xedda('0x32')][_0xedda('0x48')]));}}return Promise['all'](_0x3c1c88)[_0xedda('0x27')](function(){if(_0x21707b){_0x23da09[_0xedda('0x17')]();}else{_0x23da09[_0xedda('0x2b')]();}})[_0xedda('0x28')](function(_0x566761){logger['error'](_0xedda('0xf'),_0x14c28d,JSON['stringify'](_0x566761));_0x23da09[_0xedda('0x17')]();});}})[_0xedda('0x28')](function(_0x1f35e1){logger['error'](_0xedda('0xf'),_0x14c28d,_0x1f35e1[_0xedda('0x2f')]);_0x23da09[_0xedda('0x17')]();});}}catch(_0x285f49){logger[_0xedda('0x10')](_0xedda('0xf'),_0x14c28d,JSON[_0xedda('0x11')](_0x285f49));_0x23da09['stop']();}};};