server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe226=['name','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','languageCode','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','providerResponse','fulfillmentText','push','all','next','stack','dialogflow','md5','moment','bluebird','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','Message','create','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','consequence','isNil','interaction','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','created','isEmpty','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','SessionsClient','message','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','end_conversation','intent'];(function(_0x5d74ba,_0x480528){var _0x23d620=function(_0x2cfea5){while(--_0x2cfea5){_0x5d74ba['push'](_0x5d74ba['shift']());}};_0x23d620(++_0x480528);}(_0xe226,0xe4));var _0x6e22=function(_0x2daac4,_0x4e8fa4){_0x2daac4=_0x2daac4-0x0;var _0x4f5e65=_0xe226[_0x2daac4];return _0x4f5e65;};'use strict';var _=require('lodash');var dialogflow=require(_0x6e22('0x0'));var md5=require(_0x6e22('0x1'));var moment=require(_0x6e22('0x2'));var Promise=require(_0x6e22('0x3'));var logger=require('../../../../config/logger')('routing');var utils=require(_0x6e22('0x4'));var rpc={'chatMessage':require(_0x6e22('0x5')),'openchannelMessage':require(_0x6e22('0x6')),'mailMessage':require(_0x6e22('0x7')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x6e22('0x8')),'whatsappMessage':require(_0x6e22('0x9'))};function createMessage(_0x5ec2be,_0x58f94e,_0x1bafaf,_0x2d7140){return new Promise(function(_0x22dedd,_0x2a4e33){var _0x1e15bc=_[_0x6e22('0xa')](_0x1bafaf);_0x1e15bc[_0x6e22('0xb')]=_0x2d7140;return rpc[_0x58f94e+_0x6e22('0xc')][_0x6e22('0xd')](_0x1e15bc)[_0x6e22('0xe')](function(){logger[_0x6e22('0xf')](_0x6e22('0x10'),_0x5ec2be,_0x1e15bc[_0x6e22('0xb')]);_0x22dedd();})[_0x6e22('0x11')](function(_0x19295a){logger[_0x6e22('0x12')]('[%s][DIALOGFLOWV2]\x20%s',_0x5ec2be,JSON[_0x6e22('0x13')](_0x19295a));_0x2a4e33(_0x19295a);});});}exports[_0x6e22('0x14')]=function(_0xdfe156,_0x35f645){return function(_0x4ecaaf){try{if(!_[_0x6e22('0x15')](this[_0x6e22('0x16')]['UserId'])){logger[_0x6e22('0xf')](_0x6e22('0x10'),_0xdfe156,_0x6e22('0x17'));return _0x4ecaaf['next']();}var _0x4f22c5={'ContactId':this[_0x6e22('0x18')]['id'],'sentAt':moment()[_0x6e22('0x19')](_0x6e22('0x1a')),'direction':_0x6e22('0x1b')};if(this['channel']===_0x6e22('0x1c')||this['channel']===_0x6e22('0x1d')){_0x4f22c5[_0x6e22('0x1e')]=this[_0x6e22('0x16')][_0x6e22('0x1e')];}var _0x402538=this['channel'];if(_0x402538===_0x6e22('0x1f')){_0x4f22c5[_0x6e22('0x20')]=this[_0x6e22('0x21')]['id'];}else{_0x4f22c5[_[_0x6e22('0x22')](_0x402538)+_0x6e22('0x23')]=this[_0x6e22('0x21')]['id'];}_0x4f22c5[_[_0x6e22('0x22')](_0x402538)+'InteractionId']=this['interaction']['id'];if(this['interaction'][_0x6e22('0x24')]){var _0x24b5dd=_0x35f645[0x4];if(!_[_0x6e22('0x25')](_0x24b5dd)){_0x4f22c5[_0x6e22('0xb')]=utils['getMustacheRender'](_0x24b5dd,this);return rpc[_0x402538+'Message'][_0x6e22('0xd')](_0x4f22c5)['then'](function(_0x53544f){logger[_0x6e22('0xf')]('[%s][DIALOGFLOWV2]\x20%s',_0xdfe156,_0x4f22c5[_0x6e22('0xb')]);})[_0x6e22('0x11')](function(_0x31dfa2){logger[_0x6e22('0x12')](_0x6e22('0x10'),_0xdfe156,JSON['stringify'](_0x31dfa2));})[_0x6e22('0x26')](function(){logger[_0x6e22('0xf')](_0x6e22('0x27'),_0xdfe156);_0x4ecaaf['stop']();});}else{logger[_0x6e22('0xf')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0xdfe156);_0x4ecaaf[_0x6e22('0x28')]();}}else{var _0x1379f3=this;var _0x26bc00=_0x35f645[0x2]['replace'](/\\n/g,'\x0a');var _0x1d0cc3={'credentials':{'private_key':_0x26bc00,'client_email':_0x35f645[0x1]}};var _0x2530b2=new dialogflow[(_0x6e22('0x29'))](_0x1d0cc3);var _0x484e9c=_0x2530b2['sessionPath'](_0x35f645[0x0],md5(_0x1379f3[_0x6e22('0x16')]['id']));var _0xf29ded={'session':_0x484e9c,'queryInput':{'text':{'text':_0x1379f3[_0x6e22('0x2a')]['body'],'languageCode':_0x35f645[0x3]||'en'}}};return _0x2530b2[_0x6e22('0x2b')](_0xf29ded)[_0x6e22('0xe')](function(_0x1c42ca){if(_0x1c42ca&&_0x1c42ca[_0x6e22('0x2c')]){_0x1379f3[_0x6e22('0xb')][_0x6e22('0x2d')]=_0x1c42ca;var _0x17b81e=_0x1c42ca[0x0];var _0x3e5505=_0x17b81e[_0x6e22('0x2e')][_0x6e22('0x2f')]&&_0x17b81e['queryResult'][_0x6e22('0x2f')][_0x6e22('0x30')]?_0x17b81e[_0x6e22('0x2e')]['diagnosticInfo'][_0x6e22('0x30')]['end_conversation'][_0x6e22('0x31')]:![];_0x1379f3[_0x6e22('0xb')][_0x6e22('0x32')]=_0x17b81e['queryResult'][_0x6e22('0x33')];_0x1379f3[_0x6e22('0xb')][_0x6e22('0x34')]=_0x17b81e[_0x6e22('0x2e')][_0x6e22('0x35')];_0x1379f3[_0x6e22('0xb')]['DIALOGFLOWV2_ENDCONVERSATION']=_0x17b81e[_0x6e22('0x2e')][_0x6e22('0x2f')]&&_0x17b81e[_0x6e22('0x2e')][_0x6e22('0x2f')][_0x6e22('0x30')]?_0x17b81e[_0x6e22('0x2e')][_0x6e22('0x2f')]['fields'][_0x6e22('0x36')][_0x6e22('0x31')]:![];_0x1379f3[_0x6e22('0xb')]['DIALOGFLOWV2_INTENTNAME']=_0x17b81e[_0x6e22('0x2e')][_0x6e22('0x37')][_0x6e22('0x38')];_0x1379f3[_0x6e22('0xb')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x17b81e['queryResult'][_0x6e22('0x37')][_0x6e22('0x39')];_0x1379f3[_0x6e22('0xb')][_0x6e22('0x3a')]=_0x17b81e['queryResult'][_0x6e22('0x37')][_0x6e22('0x3b')];_0x1379f3['body']['DIALOGFLOWV2_LANGUAGECODE']=_0x17b81e['queryResult'][_0x6e22('0x3c')];_0x1379f3[_0x6e22('0xb')]['DIALOGFLOWV2_QUERYTEXT']=_0x17b81e[_0x6e22('0x2e')][_0x6e22('0x3d')];_0x1379f3[_0x6e22('0xb')][_0x6e22('0x3e')]=_0x17b81e[_0x6e22('0x2e')][_0x6e22('0x3f')];_0x4f22c5[_0x6e22('0x40')]=_0x6e22('0x2d');_0x4f22c5[_0x6e22('0x41')]=JSON[_0x6e22('0x13')](_0x1c42ca);var _0x3f8d57=[];for(var _0x4bcbbd=0x0;_0x4bcbbd<_0x1c42ca[_0x6e22('0x2c')];_0x4bcbbd++){var _0x24f018=_0x1c42ca[_0x4bcbbd];if(_0x24f018&&_0x24f018[_0x6e22('0x2e')]&&_0x24f018['queryResult'][_0x6e22('0x42')]){_0x3f8d57[_0x6e22('0x43')](createMessage(_0xdfe156,_0x402538,_0x4f22c5,_0x24f018[_0x6e22('0x2e')][_0x6e22('0x42')]));}}return Promise[_0x6e22('0x44')](_0x3f8d57)[_0x6e22('0xe')](function(){if(_0x3e5505){_0x4ecaaf[_0x6e22('0x45')]();}else{_0x4ecaaf[_0x6e22('0x28')]();}})[_0x6e22('0x11')](function(_0x12f244){logger['error'](_0x6e22('0x10'),_0xdfe156,JSON[_0x6e22('0x13')](_0x12f244));_0x4ecaaf[_0x6e22('0x45')]();});}})['catch'](function(_0x467932){logger[_0x6e22('0x12')](_0x6e22('0x10'),_0xdfe156,_0x467932[_0x6e22('0x2a')],_0x467932[_0x6e22('0x46')]);_0x4ecaaf['next']();});}}catch(_0x15e189){logger[_0x6e22('0x12')]('[%s][DIALOGFLOWV2]\x20%s',_0xdfe156,JSON[_0x6e22('0x13')](_0x15e189));_0x4ecaaf[_0x6e22('0x28')]();}};};