server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x22e9=['boolValue','DIALOGFLOWV2_ACTION','allRequiredParamsPresent','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','providerResponse','fulfillmentText','all','lodash','dialogflow','md5','moment','bluebird','../../../../config/logger','routing','./utils','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','Message','create','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','consequence','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','chat','ChatWebsiteId','account','upperFirst','InteractionId','created','isEmpty','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','SessionsClient','sessionPath','message','detectIntent','length','dialogflowV2','diagnosticInfo','queryResult','fields','end_conversation'];(function(_0x5c9dd8,_0x55ff4){var _0xec2b2c=function(_0x5109fb){while(--_0x5109fb){_0x5c9dd8['push'](_0x5c9dd8['shift']());}};_0xec2b2c(++_0x55ff4);}(_0x22e9,0x1c1));var _0x922e=function(_0x196dc5,_0x50be9d){_0x196dc5=_0x196dc5-0x0;var _0x56458e=_0x22e9[_0x196dc5];return _0x56458e;};'use strict';var _=require(_0x922e('0x0'));var dialogflow=require(_0x922e('0x1'));var md5=require(_0x922e('0x2'));var moment=require(_0x922e('0x3'));var Promise=require(_0x922e('0x4'));var logger=require(_0x922e('0x5'))(_0x922e('0x6'));var utils=require(_0x922e('0x7'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x922e('0x8')),'mailMessage':require(_0x922e('0x9')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x922e('0xa')),'whatsappMessage':require(_0x922e('0xb'))};function createMessage(_0x5a685e,_0x13069e,_0xdbfe20,_0x5c17c1){return new Promise(function(_0x310ef4,_0x442adc){var _0x4b9689=_[_0x922e('0xc')](_0xdbfe20);_0x4b9689[_0x922e('0xd')]=_0x5c17c1;return rpc[_0x13069e+_0x922e('0xe')][_0x922e('0xf')](_0x4b9689)[_0x922e('0x10')](function(){logger[_0x922e('0x11')](_0x922e('0x12'),_0x5a685e,_0x4b9689[_0x922e('0xd')]);_0x310ef4();})[_0x922e('0x13')](function(_0x5f5c3f){logger[_0x922e('0x14')]('[%s][DIALOGFLOWV2]\x20%s',_0x5a685e,JSON[_0x922e('0x15')](_0x5f5c3f));_0x442adc(_0x5f5c3f);});});}exports[_0x922e('0x16')]=function(_0x306d8f,_0x37c1e6){return function(_0x231d46){try{if(!_['isNil'](this[_0x922e('0x17')][_0x922e('0x18')])){logger[_0x922e('0x11')]('[%s][DIALOGFLOWV2]\x20%s',_0x306d8f,_0x922e('0x19'));return _0x231d46[_0x922e('0x1a')]();}var _0x808a43={'ContactId':this[_0x922e('0x1b')]['id'],'sentAt':moment()[_0x922e('0x1c')](_0x922e('0x1d')),'direction':_0x922e('0x1e')};if(this[_0x922e('0x1f')]===_0x922e('0x20')||this[_0x922e('0x1f')]==='whatsapp'){_0x808a43[_0x922e('0x21')]=this[_0x922e('0x17')][_0x922e('0x21')];}var _0x80fe38=this[_0x922e('0x1f')];if(_0x80fe38===_0x922e('0x22')){_0x808a43[_0x922e('0x23')]=this['account']['id'];}else{_0x808a43[_['upperFirst'](_0x80fe38)+'AccountId']=this[_0x922e('0x24')]['id'];}_0x808a43[_[_0x922e('0x25')](_0x80fe38)+_0x922e('0x26')]=this[_0x922e('0x17')]['id'];if(this[_0x922e('0x17')][_0x922e('0x27')]){var _0x305fd3=_0x37c1e6[0x4];if(!_[_0x922e('0x28')](_0x305fd3)){_0x808a43[_0x922e('0xd')]=utils['getMustacheRender'](_0x305fd3,this);return rpc[_0x80fe38+'Message'][_0x922e('0xf')](_0x808a43)[_0x922e('0x10')](function(_0x434d5c){logger[_0x922e('0x11')](_0x922e('0x12'),_0x306d8f,_0x808a43[_0x922e('0xd')]);})[_0x922e('0x13')](function(_0x4e86ce){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x306d8f,JSON[_0x922e('0x15')](_0x4e86ce));})[_0x922e('0x29')](function(){logger[_0x922e('0x11')](_0x922e('0x2a'),_0x306d8f);_0x231d46[_0x922e('0x2b')]();});}else{logger[_0x922e('0x11')](_0x922e('0x2c'),_0x306d8f);_0x231d46[_0x922e('0x2b')]();}}else{var _0x29cd00=this;var _0x2f1b6d=_0x37c1e6[0x2]['replace'](/\\n/g,'\x0a');var _0xf282c1={'credentials':{'private_key':_0x2f1b6d,'client_email':_0x37c1e6[0x1]}};var _0x541230=new dialogflow[(_0x922e('0x2d'))](_0xf282c1);var _0xc2c340=_0x541230[_0x922e('0x2e')](_0x37c1e6[0x0],md5(_0x29cd00['interaction']['id']));var _0x3593c0={'session':_0xc2c340,'queryInput':{'text':{'text':_0x29cd00[_0x922e('0x2f')][_0x922e('0xd')],'languageCode':_0x37c1e6[0x3]||'en'}}};return _0x541230[_0x922e('0x30')](_0x3593c0)['then'](function(_0x14ed37){if(_0x14ed37&&_0x14ed37[_0x922e('0x31')]){_0x29cd00['body'][_0x922e('0x32')]=_0x14ed37;var _0x1a4c08=_0x14ed37[0x0];var _0x1e3b8d=_0x1a4c08['queryResult']['diagnosticInfo']&&_0x1a4c08['queryResult'][_0x922e('0x33')]['fields']?_0x1a4c08[_0x922e('0x34')][_0x922e('0x33')][_0x922e('0x35')][_0x922e('0x36')][_0x922e('0x37')]:![];_0x29cd00[_0x922e('0xd')][_0x922e('0x38')]=_0x1a4c08[_0x922e('0x34')]['action'];_0x29cd00[_0x922e('0xd')]['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x1a4c08[_0x922e('0x34')][_0x922e('0x39')];_0x29cd00[_0x922e('0xd')]['DIALOGFLOWV2_ENDCONVERSATION']=_0x1a4c08[_0x922e('0x34')][_0x922e('0x33')]&&_0x1a4c08[_0x922e('0x34')][_0x922e('0x33')]['fields']?_0x1a4c08[_0x922e('0x34')][_0x922e('0x33')][_0x922e('0x35')][_0x922e('0x36')][_0x922e('0x37')]:![];_0x29cd00[_0x922e('0xd')][_0x922e('0x3a')]=_0x1a4c08['queryResult'][_0x922e('0x3b')][_0x922e('0x3c')];_0x29cd00[_0x922e('0xd')][_0x922e('0x3d')]=_0x1a4c08[_0x922e('0x34')][_0x922e('0x3b')]['displayName'];_0x29cd00[_0x922e('0xd')][_0x922e('0x3e')]=_0x1a4c08['queryResult'][_0x922e('0x3b')][_0x922e('0x3f')];_0x29cd00['body'][_0x922e('0x40')]=_0x1a4c08['queryResult'][_0x922e('0x41')];_0x29cd00[_0x922e('0xd')][_0x922e('0x42')]=_0x1a4c08[_0x922e('0x34')][_0x922e('0x43')];_0x29cd00[_0x922e('0xd')][_0x922e('0x44')]=_0x1a4c08[_0x922e('0x34')]['intentDetectionConfidence'];_0x808a43['providerName']=_0x922e('0x32');_0x808a43[_0x922e('0x45')]=JSON[_0x922e('0x15')](_0x14ed37);var _0x5899e7=[];for(var _0x50ac4d=0x0;_0x50ac4d<_0x14ed37[_0x922e('0x31')];_0x50ac4d++){var _0x5acaf0=_0x14ed37[_0x50ac4d];if(_0x5acaf0&&_0x5acaf0[_0x922e('0x34')]&&_0x5acaf0[_0x922e('0x34')][_0x922e('0x46')]){_0x5899e7['push'](createMessage(_0x306d8f,_0x80fe38,_0x808a43,_0x5acaf0[_0x922e('0x34')][_0x922e('0x46')]));}}return Promise[_0x922e('0x47')](_0x5899e7)[_0x922e('0x10')](function(){if(_0x1e3b8d){_0x231d46['next']();}else{_0x231d46['stop']();}})[_0x922e('0x13')](function(_0x4c73c0){logger['error'](_0x922e('0x12'),_0x306d8f,JSON[_0x922e('0x15')](_0x4c73c0));_0x231d46[_0x922e('0x1a')]();});}})[_0x922e('0x13')](function(_0x533100){logger[_0x922e('0x14')](_0x922e('0x12'),_0x306d8f,_0x533100[_0x922e('0x2f')]);_0x231d46[_0x922e('0x1a')]();});}}catch(_0x10548c){logger[_0x922e('0x14')](_0x922e('0x12'),_0x306d8f,JSON[_0x922e('0x15')](_0x10548c));_0x231d46['stop']();}};};