server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf904=['DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','DIALOGFLOWV2_INTENTNAME','intent','name','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','fulfillmentText','push','all','next','stack','lodash','dialogflow','md5','bluebird','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','body','create','then','info','catch','error','isNil','[%s][DIALOGFLOWV2]\x20%s','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','interaction','created','isEmpty','Message','stringify','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','SessionsClient','message','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue'];(function(_0x40872c,_0x27d8bb){var _0x26a154=function(_0x3f2306){while(--_0x3f2306){_0x40872c['push'](_0x40872c['shift']());}};_0x26a154(++_0x27d8bb);}(_0xf904,0x1d2));var _0x4f90=function(_0x3cc563,_0x1598d3){_0x3cc563=_0x3cc563-0x0;var _0x11c044=_0xf904[_0x3cc563];return _0x11c044;};'use strict';var _=require(_0x4f90('0x0'));var dialogflow=require(_0x4f90('0x1'));var md5=require(_0x4f90('0x2'));var moment=require('moment');var Promise=require(_0x4f90('0x3'));var logger=require(_0x4f90('0x4'))(_0x4f90('0x5'));var utils=require(_0x4f90('0x6'));var rpc={'chatMessage':require(_0x4f90('0x7')),'openchannelMessage':require(_0x4f90('0x8')),'mailMessage':require(_0x4f90('0x9')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x4f90('0xa')),'whatsappMessage':require(_0x4f90('0xb'))};function createMessage(_0x3167c8,_0x30bd88,_0x1d4111,_0x54d30d){return new Promise(function(_0x87deda,_0x1e968b){var _0x1133ae=_['clone'](_0x1d4111);_0x1133ae[_0x4f90('0xc')]=_0x54d30d;return rpc[_0x30bd88+'Message'][_0x4f90('0xd')](_0x1133ae)[_0x4f90('0xe')](function(){logger[_0x4f90('0xf')]('[%s][DIALOGFLOWV2]\x20%s',_0x3167c8,_0x1133ae[_0x4f90('0xc')]);_0x87deda();})[_0x4f90('0x10')](function(_0x208d5a){logger[_0x4f90('0x11')]('[%s][DIALOGFLOWV2]\x20%s',_0x3167c8,JSON['stringify'](_0x208d5a));_0x1e968b(_0x208d5a);});});}exports['consequence']=function(_0x37e39a,_0x59fc28){return function(_0x1c4614){try{if(!_[_0x4f90('0x12')](this['interaction']['UserId'])){logger[_0x4f90('0xf')](_0x4f90('0x13'),_0x37e39a,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x1c4614['next']();}var _0x46300e={'ContactId':this['contact']['id'],'sentAt':moment()[_0x4f90('0x14')](_0x4f90('0x15')),'direction':_0x4f90('0x16')};if(this[_0x4f90('0x17')]===_0x4f90('0x18')||this['channel']==='whatsapp'){_0x46300e['phone']=this['interaction'][_0x4f90('0x19')];}var _0x268b76=this[_0x4f90('0x17')];if(_0x268b76===_0x4f90('0x1a')){_0x46300e[_0x4f90('0x1b')]=this[_0x4f90('0x1c')]['id'];}else{_0x46300e[_[_0x4f90('0x1d')](_0x268b76)+_0x4f90('0x1e')]=this['account']['id'];}_0x46300e[_['upperFirst'](_0x268b76)+_0x4f90('0x1f')]=this[_0x4f90('0x20')]['id'];if(this[_0x4f90('0x20')][_0x4f90('0x21')]){var _0x1deda0=_0x59fc28[0x4];if(!_[_0x4f90('0x22')](_0x1deda0)){_0x46300e[_0x4f90('0xc')]=utils['getMustacheRender'](_0x1deda0,this);return rpc[_0x268b76+_0x4f90('0x23')][_0x4f90('0xd')](_0x46300e)['then'](function(_0x3e0a83){logger[_0x4f90('0xf')](_0x4f90('0x13'),_0x37e39a,_0x46300e[_0x4f90('0xc')]);})[_0x4f90('0x10')](function(_0x774da4){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x37e39a,JSON[_0x4f90('0x24')](_0x774da4));})[_0x4f90('0x25')](function(){logger[_0x4f90('0xf')](_0x4f90('0x26'),_0x37e39a);_0x1c4614[_0x4f90('0x27')]();});}else{logger[_0x4f90('0xf')](_0x4f90('0x28'),_0x37e39a);_0x1c4614[_0x4f90('0x27')]();}}else{var _0x59aeee=this;var _0x406a0d=_0x59fc28[0x2][_0x4f90('0x29')](/\\n/g,'\x0a');var _0x1984e6={'credentials':{'private_key':_0x406a0d,'client_email':_0x59fc28[0x1]}};var _0x30b679=new dialogflow[(_0x4f90('0x2a'))](_0x1984e6);var _0x1c6633=_0x30b679['sessionPath'](_0x59fc28[0x0],md5(_0x59aeee['interaction']['id']));var _0x2f4c36={'session':_0x1c6633,'queryInput':{'text':{'text':_0x59aeee[_0x4f90('0x2b')][_0x4f90('0xc')],'languageCode':_0x59fc28[0x3]||'en'}}};return _0x30b679[_0x4f90('0x2c')](_0x2f4c36)[_0x4f90('0xe')](function(_0x16415e){if(_0x16415e&&_0x16415e[_0x4f90('0x2d')]){_0x59aeee[_0x4f90('0xc')][_0x4f90('0x2e')]=_0x16415e;var _0x11f755=_0x16415e[0x0];var _0x19cda5=_0x11f755[_0x4f90('0x2f')][_0x4f90('0x30')]&&_0x11f755['queryResult'][_0x4f90('0x30')][_0x4f90('0x31')]?_0x11f755['queryResult'][_0x4f90('0x30')][_0x4f90('0x31')][_0x4f90('0x32')][_0x4f90('0x33')]:![];_0x59aeee[_0x4f90('0xc')][_0x4f90('0x34')]=_0x11f755['queryResult'][_0x4f90('0x35')];_0x59aeee[_0x4f90('0xc')][_0x4f90('0x36')]=_0x11f755['queryResult'][_0x4f90('0x37')];_0x59aeee[_0x4f90('0xc')][_0x4f90('0x38')]=_0x11f755[_0x4f90('0x2f')][_0x4f90('0x30')]&&_0x11f755[_0x4f90('0x2f')][_0x4f90('0x30')]['fields']?_0x11f755[_0x4f90('0x2f')][_0x4f90('0x30')][_0x4f90('0x31')][_0x4f90('0x32')][_0x4f90('0x33')]:![];_0x59aeee[_0x4f90('0xc')][_0x4f90('0x39')]=_0x11f755[_0x4f90('0x2f')][_0x4f90('0x3a')][_0x4f90('0x3b')];_0x59aeee[_0x4f90('0xc')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x11f755[_0x4f90('0x2f')][_0x4f90('0x3a')][_0x4f90('0x3c')];_0x59aeee[_0x4f90('0xc')][_0x4f90('0x3d')]=_0x11f755[_0x4f90('0x2f')]['intent'][_0x4f90('0x3e')];_0x59aeee[_0x4f90('0xc')][_0x4f90('0x3f')]=_0x11f755[_0x4f90('0x2f')][_0x4f90('0x40')];_0x59aeee[_0x4f90('0xc')][_0x4f90('0x41')]=_0x11f755[_0x4f90('0x2f')]['queryText'];_0x59aeee[_0x4f90('0xc')][_0x4f90('0x42')]=_0x11f755['queryResult'][_0x4f90('0x43')];_0x46300e[_0x4f90('0x44')]='dialogflowV2';_0x46300e['providerResponse']=JSON[_0x4f90('0x24')](_0x16415e);var _0x193086=[];for(var _0x509aeb=0x0;_0x509aeb<_0x16415e[_0x4f90('0x2d')];_0x509aeb++){var _0x382ff3=_0x16415e[_0x509aeb];if(_0x382ff3&&_0x382ff3['queryResult']&&_0x382ff3['queryResult'][_0x4f90('0x45')]){_0x193086[_0x4f90('0x46')](createMessage(_0x37e39a,_0x268b76,_0x46300e,_0x382ff3[_0x4f90('0x2f')][_0x4f90('0x45')]));}}return Promise[_0x4f90('0x47')](_0x193086)['then'](function(){if(_0x19cda5){_0x1c4614[_0x4f90('0x48')]();}else{_0x1c4614[_0x4f90('0x27')]();}})[_0x4f90('0x10')](function(_0x50fdb8){logger[_0x4f90('0x11')](_0x4f90('0x13'),_0x37e39a,JSON[_0x4f90('0x24')](_0x50fdb8));_0x1c4614[_0x4f90('0x48')]();});}})['catch'](function(_0x201fc2){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x37e39a,_0x201fc2[_0x4f90('0x2b')],_0x201fc2[_0x4f90('0x49')]);_0x1c4614[_0x4f90('0x48')]();});}}catch(_0x43e1c6){logger[_0x4f90('0x11')](_0x4f90('0x13'),_0x37e39a,JSON[_0x4f90('0x24')](_0x43e1c6));_0x1c4614[_0x4f90('0x27')]();}};};