server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8149=['dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ENDCONVERSATION','DIALOGFLOWV2_INTENTNAME','intent','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','stringify','fulfillmentText','push','all','next','error','lodash','dialogflow','moment','bluebird','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','body','Message','then','[%s][DIALOGFLOWV2]\x20%s','catch','consequence','isNil','interaction','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','isEmpty','create','info','finally','stop','SessionsClient','sessionPath','message','detectIntent','length'];(function(_0x2f5ac5,_0x1ee939){var _0x37c9a8=function(_0x15031f){while(--_0x15031f){_0x2f5ac5['push'](_0x2f5ac5['shift']());}};_0x37c9a8(++_0x1ee939);}(_0x8149,0xe6));var _0x9814=function(_0x3dea76,_0x13aafc){_0x3dea76=_0x3dea76-0x0;var _0x2a2dd5=_0x8149[_0x3dea76];return _0x2a2dd5;};'use strict';var _=require(_0x9814('0x0'));var dialogflow=require(_0x9814('0x1'));var md5=require('md5');var moment=require(_0x9814('0x2'));var Promise=require(_0x9814('0x3'));var logger=require(_0x9814('0x4'))(_0x9814('0x5'));var utils=require(_0x9814('0x6'));var rpc={'chatMessage':require(_0x9814('0x7')),'openchannelMessage':require(_0x9814('0x8')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x9814('0x9')),'whatsappMessage':require(_0x9814('0xa'))};function createMessage(_0x3f9417,_0x2bc514,_0x300acc,_0x74c0fd){return new Promise(function(_0x519425,_0x5a9e88){var _0x2a3762=_['clone'](_0x300acc);_0x2a3762[_0x9814('0xb')]=_0x74c0fd;return rpc[_0x2bc514+_0x9814('0xc')]['create'](_0x2a3762)[_0x9814('0xd')](function(){logger['info'](_0x9814('0xe'),_0x3f9417,_0x2a3762['body']);_0x519425();})[_0x9814('0xf')](function(_0x13dd0d){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x3f9417,JSON['stringify'](_0x13dd0d));_0x5a9e88(_0x13dd0d);});});}exports[_0x9814('0x10')]=function(_0x131014,_0x35a1ff){return function(_0x111c3c){try{if(!_[_0x9814('0x11')](this[_0x9814('0x12')]['UserId'])){logger['info'](_0x9814('0xe'),_0x131014,_0x9814('0x13'));return _0x111c3c['next']();}var _0x30d613={'ContactId':this[_0x9814('0x14')]['id'],'sentAt':moment()['format'](_0x9814('0x15')),'direction':_0x9814('0x16')};if(this[_0x9814('0x17')]===_0x9814('0x18')||this['channel']===_0x9814('0x19')){_0x30d613[_0x9814('0x1a')]=this['interaction'][_0x9814('0x1a')];}var _0x38441d=this[_0x9814('0x17')];if(_0x38441d==='chat'){_0x30d613[_0x9814('0x1b')]=this[_0x9814('0x1c')]['id'];}else{_0x30d613[_[_0x9814('0x1d')](_0x38441d)+_0x9814('0x1e')]=this[_0x9814('0x1c')]['id'];}_0x30d613[_['upperFirst'](_0x38441d)+_0x9814('0x1f')]=this[_0x9814('0x12')]['id'];if(this[_0x9814('0x12')]['created']){var _0x440e17=_0x35a1ff[0x4];if(!_[_0x9814('0x20')](_0x440e17)){_0x30d613[_0x9814('0xb')]=utils['getMustacheRender'](_0x440e17,this);return rpc[_0x38441d+_0x9814('0xc')][_0x9814('0x21')](_0x30d613)[_0x9814('0xd')](function(_0x4d526e){logger[_0x9814('0x22')](_0x9814('0xe'),_0x131014,_0x30d613[_0x9814('0xb')]);})[_0x9814('0xf')](function(_0x4fdcc2){logger['error'](_0x9814('0xe'),_0x131014,JSON['stringify'](_0x4fdcc2));})[_0x9814('0x23')](function(){logger[_0x9814('0x22')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x131014);_0x111c3c[_0x9814('0x24')]();});}else{logger[_0x9814('0x22')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x131014);_0x111c3c[_0x9814('0x24')]();}}else{var _0x20a5da=this;var _0x23eda5=_0x35a1ff[0x2]['replace'](/\\n/g,'\x0a');var _0x36ac37={'credentials':{'private_key':_0x23eda5,'client_email':_0x35a1ff[0x1]}};var _0x37e765=new dialogflow[(_0x9814('0x25'))](_0x36ac37);var _0x26f3e3=_0x37e765[_0x9814('0x26')](_0x35a1ff[0x0],md5(_0x20a5da[_0x9814('0x12')]['id']));var _0xbb659c={'session':_0x26f3e3,'queryInput':{'text':{'text':_0x20a5da[_0x9814('0x27')][_0x9814('0xb')],'languageCode':_0x35a1ff[0x3]||'en'}}};return _0x37e765[_0x9814('0x28')](_0xbb659c)[_0x9814('0xd')](function(_0x3d21ce){if(_0x3d21ce&&_0x3d21ce[_0x9814('0x29')]){_0x20a5da[_0x9814('0xb')][_0x9814('0x2a')]=_0x3d21ce;var _0x5d0ad7=_0x3d21ce[0x0];var _0x328e27=_0x5d0ad7[_0x9814('0x2b')][_0x9814('0x2c')]&&_0x5d0ad7[_0x9814('0x2b')]['diagnosticInfo'][_0x9814('0x2d')]?_0x5d0ad7['queryResult'][_0x9814('0x2c')]['fields'][_0x9814('0x2e')][_0x9814('0x2f')]:![];_0x20a5da[_0x9814('0xb')][_0x9814('0x30')]=_0x5d0ad7['queryResult'][_0x9814('0x31')];_0x20a5da[_0x9814('0xb')]['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x5d0ad7[_0x9814('0x2b')]['allRequiredParamsPresent'];_0x20a5da[_0x9814('0xb')][_0x9814('0x32')]=_0x5d0ad7[_0x9814('0x2b')]['diagnosticInfo']&&_0x5d0ad7[_0x9814('0x2b')]['diagnosticInfo'][_0x9814('0x2d')]?_0x5d0ad7[_0x9814('0x2b')]['diagnosticInfo'][_0x9814('0x2d')][_0x9814('0x2e')][_0x9814('0x2f')]:![];_0x20a5da['body'][_0x9814('0x33')]=_0x5d0ad7[_0x9814('0x2b')][_0x9814('0x34')]['name'];_0x20a5da[_0x9814('0xb')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x5d0ad7['queryResult'][_0x9814('0x34')][_0x9814('0x35')];_0x20a5da[_0x9814('0xb')][_0x9814('0x36')]=_0x5d0ad7['queryResult'][_0x9814('0x34')][_0x9814('0x37')];_0x20a5da[_0x9814('0xb')][_0x9814('0x38')]=_0x5d0ad7[_0x9814('0x2b')]['languageCode'];_0x20a5da[_0x9814('0xb')][_0x9814('0x39')]=_0x5d0ad7[_0x9814('0x2b')][_0x9814('0x3a')];_0x20a5da[_0x9814('0xb')][_0x9814('0x3b')]=_0x5d0ad7[_0x9814('0x2b')][_0x9814('0x3c')];_0x30d613[_0x9814('0x3d')]=_0x9814('0x2a');_0x30d613['providerResponse']=JSON[_0x9814('0x3e')](_0x3d21ce);var _0xb8c1a3=[];for(var _0x59b90e=0x0;_0x59b90e<_0x3d21ce[_0x9814('0x29')];_0x59b90e++){var _0x3d3677=_0x3d21ce[_0x59b90e];if(_0x3d3677&&_0x3d3677[_0x9814('0x2b')]&&_0x3d3677[_0x9814('0x2b')][_0x9814('0x3f')]){_0xb8c1a3[_0x9814('0x40')](createMessage(_0x131014,_0x38441d,_0x30d613,_0x3d3677[_0x9814('0x2b')][_0x9814('0x3f')]));}}return Promise[_0x9814('0x41')](_0xb8c1a3)['then'](function(){if(_0x328e27){_0x111c3c[_0x9814('0x42')]();}else{_0x111c3c[_0x9814('0x24')]();}})[_0x9814('0xf')](function(_0x21e4a5){logger[_0x9814('0x43')]('[%s][DIALOGFLOWV2]\x20%s',_0x131014,JSON[_0x9814('0x3e')](_0x21e4a5));_0x111c3c[_0x9814('0x42')]();});}})['catch'](function(_0x4dcbcc){logger[_0x9814('0x43')](_0x9814('0xe'),_0x131014,_0x4dcbcc[_0x9814('0x27')]);_0x111c3c[_0x9814('0x42')]();});}}catch(_0x5493db){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x131014,JSON['stringify'](_0x5493db));_0x111c3c['stop']();}};};