server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2930=['detectIntent','length','queryResult','diagnosticInfo','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','providerName','dialogflowV2','fulfillmentText','all','stack','lodash','dialogflow','md5','bluebird','../../rpc/openchannelMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','Message','create','info','[%s][DIALOGFLOWV2]\x20%s','error','consequence','isNil','interaction','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','channel','whatsapp','phone','account','upperFirst','AccountId','InteractionId','created','isEmpty','getMustacheRender','then','catch','stringify','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','message'];(function(_0x22f8ab,_0x15d8ff){var _0x2a70e5=function(_0x5e6895){while(--_0x5e6895){_0x22f8ab['push'](_0x22f8ab['shift']());}};_0x2a70e5(++_0x15d8ff);}(_0x2930,0xa0));var _0x0293=function(_0x12f8ca,_0x38c845){_0x12f8ca=_0x12f8ca-0x0;var _0x222fce=_0x2930[_0x12f8ca];return _0x222fce;};'use strict';var _=require(_0x0293('0x0'));var dialogflow=require(_0x0293('0x1'));var md5=require(_0x0293('0x2'));var moment=require('moment');var Promise=require(_0x0293('0x3'));var logger=require('../../../../config/logger')('routing');var utils=require('./utils');var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x0293('0x4')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0x0293('0x5')),'whatsappMessage':require(_0x0293('0x6'))};function createMessage(_0x58c80b,_0x33fc4b,_0x52cb27,_0x2f0047){return new Promise(function(_0x1701cc,_0x1dad8f){var _0x40e860=_[_0x0293('0x7')](_0x52cb27);_0x40e860[_0x0293('0x8')]=_0x2f0047;return rpc[_0x33fc4b+_0x0293('0x9')][_0x0293('0xa')](_0x40e860)['then'](function(){logger[_0x0293('0xb')](_0x0293('0xc'),_0x58c80b,_0x40e860[_0x0293('0x8')]);_0x1701cc();})['catch'](function(_0x54a883){logger[_0x0293('0xd')](_0x0293('0xc'),_0x58c80b,JSON['stringify'](_0x54a883));_0x1dad8f(_0x54a883);});});}exports[_0x0293('0xe')]=function(_0x59d908,_0x17bb22){return function(_0x3732bd){try{if(!_[_0x0293('0xf')](this[_0x0293('0x10')]['UserId'])){logger[_0x0293('0xb')]('[%s][DIALOGFLOWV2]\x20%s',_0x59d908,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x3732bd[_0x0293('0x11')]();}var _0x3dbfb5={'ContactId':this[_0x0293('0x12')]['id'],'sentAt':moment()[_0x0293('0x13')](_0x0293('0x14')),'direction':'out'};if(this[_0x0293('0x15')]==='sms'||this[_0x0293('0x15')]===_0x0293('0x16')){_0x3dbfb5[_0x0293('0x17')]=this[_0x0293('0x10')][_0x0293('0x17')];}var _0x31d2ce=this['channel'];if(_0x31d2ce==='chat'){_0x3dbfb5['ChatWebsiteId']=this[_0x0293('0x18')]['id'];}else{_0x3dbfb5[_[_0x0293('0x19')](_0x31d2ce)+_0x0293('0x1a')]=this[_0x0293('0x18')]['id'];}_0x3dbfb5[_[_0x0293('0x19')](_0x31d2ce)+_0x0293('0x1b')]=this[_0x0293('0x10')]['id'];if(this[_0x0293('0x10')][_0x0293('0x1c')]){var _0x5d91c1=_0x17bb22[0x4];if(!_[_0x0293('0x1d')](_0x5d91c1)){_0x3dbfb5[_0x0293('0x8')]=utils[_0x0293('0x1e')](_0x5d91c1,this);return rpc[_0x31d2ce+_0x0293('0x9')]['create'](_0x3dbfb5)[_0x0293('0x1f')](function(_0x1ce3da){logger[_0x0293('0xb')]('[%s][DIALOGFLOWV2]\x20%s',_0x59d908,_0x3dbfb5[_0x0293('0x8')]);})[_0x0293('0x20')](function(_0x5decf0){logger[_0x0293('0xd')](_0x0293('0xc'),_0x59d908,JSON[_0x0293('0x21')](_0x5decf0));})[_0x0293('0x22')](function(){logger[_0x0293('0xb')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x59d908);_0x3732bd['stop']();});}else{logger[_0x0293('0xb')](_0x0293('0x23'),_0x59d908);_0x3732bd[_0x0293('0x24')]();}}else{var _0x241cbd=this;var _0x34aae6=_0x17bb22[0x2]['replace'](/\\n/g,'\x0a');var _0x515e2e={'credentials':{'private_key':_0x34aae6,'client_email':_0x17bb22[0x1]}};var _0x2306a3=new dialogflow['SessionsClient'](_0x515e2e);var _0x57f645=_0x2306a3['sessionPath'](_0x17bb22[0x0],md5(_0x241cbd[_0x0293('0x10')]['id']));var _0x6d7f5a={'session':_0x57f645,'queryInput':{'text':{'text':_0x241cbd[_0x0293('0x25')][_0x0293('0x8')],'languageCode':_0x17bb22[0x3]||'en'}}};return _0x2306a3[_0x0293('0x26')](_0x6d7f5a)['then'](function(_0xbf32c5){if(_0xbf32c5&&_0xbf32c5[_0x0293('0x27')]){_0x241cbd[_0x0293('0x8')]['dialogflowV2']=_0xbf32c5;var _0x13b317=_0xbf32c5[0x0];var _0x3bb0b4=_0x13b317[_0x0293('0x28')][_0x0293('0x29')]&&_0x13b317[_0x0293('0x28')][_0x0293('0x29')][_0x0293('0x2a')]?_0x13b317[_0x0293('0x28')][_0x0293('0x29')][_0x0293('0x2a')][_0x0293('0x2b')][_0x0293('0x2c')]:![];_0x241cbd[_0x0293('0x8')][_0x0293('0x2d')]=_0x13b317['queryResult']['action'];_0x241cbd[_0x0293('0x8')][_0x0293('0x2e')]=_0x13b317['queryResult'][_0x0293('0x2f')];_0x241cbd[_0x0293('0x8')][_0x0293('0x30')]=_0x13b317[_0x0293('0x28')][_0x0293('0x29')]&&_0x13b317['queryResult'][_0x0293('0x29')]['fields']?_0x13b317[_0x0293('0x28')]['diagnosticInfo'][_0x0293('0x2a')][_0x0293('0x2b')][_0x0293('0x2c')]:![];_0x241cbd[_0x0293('0x8')][_0x0293('0x31')]=_0x13b317['queryResult'][_0x0293('0x32')][_0x0293('0x33')];_0x241cbd['body'][_0x0293('0x34')]=_0x13b317[_0x0293('0x28')][_0x0293('0x32')][_0x0293('0x35')];_0x241cbd['body'][_0x0293('0x36')]=_0x13b317[_0x0293('0x28')][_0x0293('0x32')][_0x0293('0x37')];_0x241cbd[_0x0293('0x8')][_0x0293('0x38')]=_0x13b317[_0x0293('0x28')][_0x0293('0x39')];_0x241cbd[_0x0293('0x8')][_0x0293('0x3a')]=_0x13b317[_0x0293('0x28')][_0x0293('0x3b')];_0x241cbd[_0x0293('0x8')][_0x0293('0x3c')]=_0x13b317[_0x0293('0x28')]['intentDetectionConfidence'];_0x3dbfb5[_0x0293('0x3d')]=_0x0293('0x3e');_0x3dbfb5['providerResponse']=JSON[_0x0293('0x21')](_0xbf32c5);var _0x13db66=[];for(var _0x576407=0x0;_0x576407<_0xbf32c5['length'];_0x576407++){var _0x2c672b=_0xbf32c5[_0x576407];if(_0x2c672b&&_0x2c672b['queryResult']&&_0x2c672b[_0x0293('0x28')][_0x0293('0x3f')]){_0x13db66['push'](createMessage(_0x59d908,_0x31d2ce,_0x3dbfb5,_0x2c672b[_0x0293('0x28')]['fulfillmentText']));}}return Promise[_0x0293('0x40')](_0x13db66)[_0x0293('0x1f')](function(){if(_0x3bb0b4){_0x3732bd[_0x0293('0x11')]();}else{_0x3732bd[_0x0293('0x24')]();}})[_0x0293('0x20')](function(_0x51350b){logger[_0x0293('0xd')]('[%s][DIALOGFLOWV2]\x20%s',_0x59d908,JSON[_0x0293('0x21')](_0x51350b));_0x3732bd[_0x0293('0x11')]();});}})[_0x0293('0x20')](function(_0x39b6ce){logger[_0x0293('0xd')](_0x0293('0xc'),_0x59d908,_0x39b6ce[_0x0293('0x25')],_0x39b6ce[_0x0293('0x41')]);_0x3732bd[_0x0293('0x11')]();});}}catch(_0x30599f){logger[_0x0293('0xd')](_0x0293('0xc'),_0x59d908,JSON['stringify'](_0x30599f));_0x3732bd['stop']();}};};