server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x9277=['dialogflow','md5','moment','bluebird','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','clone','body','Message','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','getMustacheRender','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','SessionsClient','sessionPath','detectIntent','dialogflowV2','queryResult','fields','diagnosticInfo','boolValue','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','DIALOGFLOWV2_ENDCONVERSATION','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','displayName','isFallback','DIALOGFLOWV2_LANGUAGECODE','intentDetectionConfidence','providerResponse','stringify','all','message','lodash'];(function(_0xd2f4f5,_0x341930){var _0x41fc10=function(_0x496824){while(--_0x496824){_0xd2f4f5['push'](_0xd2f4f5['shift']());}};_0x41fc10(++_0x341930);}(_0x9277,0x191));var _0x7927=function(_0x407ebf,_0x2b47f5){_0x407ebf=_0x407ebf-0x0;var _0x29d7db=_0x9277[_0x407ebf];return _0x29d7db;};'use strict';var _=require(_0x7927('0x0'));var dialogflow=require(_0x7927('0x1'));var md5=require(_0x7927('0x2'));var moment=require(_0x7927('0x3'));var Promise=require(_0x7927('0x4'));var logger=require(_0x7927('0x5'))(_0x7927('0x6'));var utils=require('./utils');var rpc={'chatMessage':require(_0x7927('0x7')),'openchannelMessage':require(_0x7927('0x8')),'mailMessage':require(_0x7927('0x9')),'smsMessage':require(_0x7927('0xa')),'faxMessage':require(_0x7927('0xb')),'whatsappMessage':require('../../rpc/whatsappMessage')};function createMessage(_0x481301,_0x3711a7,_0x2afdc9,_0x370ef9){return new Promise(function(_0x5154e8,_0x42032f){var _0x195407=_[_0x7927('0xc')](_0x2afdc9);_0x195407[_0x7927('0xd')]=_0x370ef9;return rpc[_0x3711a7+_0x7927('0xe')]['create'](_0x195407)[_0x7927('0xf')](function(){logger[_0x7927('0x10')](_0x7927('0x11'),_0x481301,_0x195407[_0x7927('0xd')]);_0x5154e8();})[_0x7927('0x12')](function(_0x459641){logger[_0x7927('0x13')](_0x7927('0x11'),_0x481301,JSON['stringify'](_0x459641));_0x42032f(_0x459641);});});}exports['consequence']=function(_0xbe0003,_0x15319c){return function(_0x4ce410){try{if(!_[_0x7927('0x14')](this[_0x7927('0x15')][_0x7927('0x16')])){logger[_0x7927('0x10')](_0x7927('0x11'),_0xbe0003,_0x7927('0x17'));return _0x4ce410[_0x7927('0x18')]();}var _0x53aee7={'ContactId':this[_0x7927('0x19')]['id'],'sentAt':moment()[_0x7927('0x1a')](_0x7927('0x1b')),'direction':_0x7927('0x1c')};if(this[_0x7927('0x1d')]===_0x7927('0x1e')||this['channel']===_0x7927('0x1f')){_0x53aee7[_0x7927('0x20')]=this[_0x7927('0x15')][_0x7927('0x20')];}var _0x433ee7=this[_0x7927('0x1d')];if(_0x433ee7===_0x7927('0x21')){_0x53aee7[_0x7927('0x22')]=this[_0x7927('0x23')]['id'];}else{_0x53aee7[_[_0x7927('0x24')](_0x433ee7)+_0x7927('0x25')]=this[_0x7927('0x23')]['id'];}_0x53aee7[_[_0x7927('0x24')](_0x433ee7)+_0x7927('0x26')]=this[_0x7927('0x15')]['id'];if(this[_0x7927('0x15')][_0x7927('0x27')]){var _0x586eb9=_0x15319c[0x4];if(!_['isEmpty'](_0x586eb9)){_0x53aee7[_0x7927('0xd')]=utils[_0x7927('0x28')](_0x586eb9,this);return rpc[_0x433ee7+'Message']['create'](_0x53aee7)[_0x7927('0xf')](function(_0x5337bc){logger[_0x7927('0x10')]('[%s][DIALOGFLOWV2]\x20%s',_0xbe0003,_0x53aee7[_0x7927('0xd')]);})[_0x7927('0x12')](function(_0x3dd36b){logger['error'](_0x7927('0x11'),_0xbe0003,JSON['stringify'](_0x3dd36b));})[_0x7927('0x29')](function(){logger[_0x7927('0x10')](_0x7927('0x2a'),_0xbe0003);_0x4ce410[_0x7927('0x2b')]();});}else{logger[_0x7927('0x10')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0xbe0003);_0x4ce410[_0x7927('0x2b')]();}}else{var _0x5c45e3=this;var _0x521eba=_0x15319c[0x2]['replace'](/\\n/g,'\x0a');var _0x3be794={'credentials':{'private_key':_0x521eba,'client_email':_0x15319c[0x1]}};var _0x55bb37=new dialogflow[(_0x7927('0x2c'))](_0x3be794);var _0x28da32=_0x55bb37[_0x7927('0x2d')](_0x15319c[0x0],md5(_0x5c45e3[_0x7927('0x15')]['id']));var _0x544829={'session':_0x28da32,'queryInput':{'text':{'text':_0x5c45e3['message'][_0x7927('0xd')],'languageCode':_0x15319c[0x3]||'en'}}};return _0x55bb37[_0x7927('0x2e')](_0x544829)[_0x7927('0xf')](function(_0x58b695){if(_0x58b695&&_0x58b695['length']){_0x5c45e3[_0x7927('0xd')][_0x7927('0x2f')]=_0x58b695;var _0x14c109=_0x58b695[0x0];var _0x428e81=_0x14c109['queryResult']['diagnosticInfo']&&_0x14c109[_0x7927('0x30')]['diagnosticInfo'][_0x7927('0x31')]?_0x14c109[_0x7927('0x30')][_0x7927('0x32')][_0x7927('0x31')]['end_conversation'][_0x7927('0x33')]:![];_0x5c45e3[_0x7927('0xd')]['DIALOGFLOWV2_ACTION']=_0x14c109[_0x7927('0x30')][_0x7927('0x34')];_0x5c45e3[_0x7927('0xd')][_0x7927('0x35')]=_0x14c109[_0x7927('0x30')]['allRequiredParamsPresent'];_0x5c45e3[_0x7927('0xd')][_0x7927('0x36')]=_0x14c109[_0x7927('0x30')][_0x7927('0x32')]&&_0x14c109[_0x7927('0x30')][_0x7927('0x32')]['fields']?_0x14c109[_0x7927('0x30')][_0x7927('0x32')]['fields']['end_conversation'][_0x7927('0x33')]:![];_0x5c45e3['body'][_0x7927('0x37')]=_0x14c109[_0x7927('0x30')][_0x7927('0x38')][_0x7927('0x39')];_0x5c45e3[_0x7927('0xd')][_0x7927('0x3a')]=_0x14c109[_0x7927('0x30')][_0x7927('0x38')][_0x7927('0x3b')];_0x5c45e3[_0x7927('0xd')]['DIALOGFLOWV2_ISFALLBACKINTENT']=_0x14c109[_0x7927('0x30')][_0x7927('0x38')][_0x7927('0x3c')];_0x5c45e3['body'][_0x7927('0x3d')]=_0x14c109[_0x7927('0x30')]['languageCode'];_0x5c45e3[_0x7927('0xd')]['DIALOGFLOWV2_QUERYTEXT']=_0x14c109['queryResult']['queryText'];_0x5c45e3[_0x7927('0xd')]['DIALOGFLOWV2_SCORE']=_0x14c109[_0x7927('0x30')][_0x7927('0x3e')];_0x53aee7['providerName']=_0x7927('0x2f');_0x53aee7[_0x7927('0x3f')]=JSON[_0x7927('0x40')](_0x58b695);var _0x2c033b=[];for(var _0x11392e=0x0;_0x11392e<_0x58b695['length'];_0x11392e++){var _0x4d0f54=_0x58b695[_0x11392e];if(_0x4d0f54&&_0x4d0f54[_0x7927('0x30')]&&_0x4d0f54['queryResult']['fulfillmentText']){_0x2c033b['push'](createMessage(_0xbe0003,_0x433ee7,_0x53aee7,_0x4d0f54[_0x7927('0x30')]['fulfillmentText']));}}return Promise[_0x7927('0x41')](_0x2c033b)['then'](function(){if(_0x428e81){_0x4ce410[_0x7927('0x18')]();}else{_0x4ce410[_0x7927('0x2b')]();}})[_0x7927('0x12')](function(_0xe6b7df){logger['error'](_0x7927('0x11'),_0xbe0003,JSON[_0x7927('0x40')](_0xe6b7df));_0x4ce410['next']();});}})['catch'](function(_0x314c0d){logger[_0x7927('0x13')](_0x7927('0x11'),_0xbe0003,_0x314c0d[_0x7927('0x42')]);_0x4ce410[_0x7927('0x18')]();});}}catch(_0x2871a9){logger[_0x7927('0x13')]('[%s][DIALOGFLOWV2]\x20%s',_0xbe0003,JSON['stringify'](_0x2871a9));_0x4ce410[_0x7927('0x2b')]();}};};