server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x9466=['queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerResponse','push','fulfillmentText','all','stack','lodash','dialogflow','md5','moment','../../../../config/logger','routing','./utils','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','Message','create','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','consequence','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','upperFirst','account','InteractionId','created','getMustacheRender','then','finally','info','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','SessionsClient','sessionPath','message','length','queryResult','diagnosticInfo','fields','end_conversation','action','DIALOGFLOWV2_ENDCONVERSATION','boolValue','intent','name','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT'];(function(_0x3c9670,_0x386f1f){var _0x1e147a=function(_0x8199ea){while(--_0x8199ea){_0x3c9670['push'](_0x3c9670['shift']());}};_0x1e147a(++_0x386f1f);}(_0x9466,0xe0));var _0x6946=function(_0x82129b,_0x484ae9){_0x82129b=_0x82129b-0x0;var _0x2ae5dc=_0x9466[_0x82129b];return _0x2ae5dc;};'use strict';var _=require(_0x6946('0x0'));var dialogflow=require(_0x6946('0x1'));var md5=require(_0x6946('0x2'));var moment=require(_0x6946('0x3'));var Promise=require('bluebird');var logger=require(_0x6946('0x4'))(_0x6946('0x5'));var utils=require(_0x6946('0x6'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x6946('0x7')),'mailMessage':require(_0x6946('0x8')),'smsMessage':require(_0x6946('0x9')),'faxMessage':require(_0x6946('0xa')),'whatsappMessage':require(_0x6946('0xb'))};function createMessage(_0x1ef738,_0x3b77a8,_0xc1845f,_0x43940e){return new Promise(function(_0x14f59c,_0x33e890){var _0x7d3e29=_[_0x6946('0xc')](_0xc1845f);_0x7d3e29[_0x6946('0xd')]=_0x43940e;return rpc[_0x3b77a8+_0x6946('0xe')][_0x6946('0xf')](_0x7d3e29)['then'](function(){logger['info'](_0x6946('0x10'),_0x1ef738,_0x7d3e29['body']);_0x14f59c();})[_0x6946('0x11')](function(_0x379e92){logger[_0x6946('0x12')]('[%s][DIALOGFLOWV2]\x20%s',_0x1ef738,JSON[_0x6946('0x13')](_0x379e92));_0x33e890(_0x379e92);});});}exports[_0x6946('0x14')]=function(_0xf4267a,_0x229cb0){return function(_0x1a53a2){try{if(!_['isNil'](this[_0x6946('0x15')][_0x6946('0x16')])){logger['info'](_0x6946('0x10'),_0xf4267a,_0x6946('0x17'));return _0x1a53a2[_0x6946('0x18')]();}var _0x332aca={'ContactId':this[_0x6946('0x19')]['id'],'sentAt':moment()[_0x6946('0x1a')](_0x6946('0x1b')),'direction':_0x6946('0x1c')};if(this[_0x6946('0x1d')]===_0x6946('0x1e')||this[_0x6946('0x1d')]===_0x6946('0x1f')){_0x332aca[_0x6946('0x20')]=this[_0x6946('0x15')][_0x6946('0x20')];}var _0x1f936c=this[_0x6946('0x1d')];if(_0x1f936c===_0x6946('0x21')){_0x332aca[_0x6946('0x22')]=this['account']['id'];}else{_0x332aca[_[_0x6946('0x23')](_0x1f936c)+'AccountId']=this[_0x6946('0x24')]['id'];}_0x332aca[_['upperFirst'](_0x1f936c)+_0x6946('0x25')]=this['interaction']['id'];if(this[_0x6946('0x15')][_0x6946('0x26')]){var _0x2938b4=_0x229cb0[0x4];if(!_['isEmpty'](_0x2938b4)){_0x332aca[_0x6946('0xd')]=utils[_0x6946('0x27')](_0x2938b4,this);return rpc[_0x1f936c+_0x6946('0xe')][_0x6946('0xf')](_0x332aca)[_0x6946('0x28')](function(_0x175322){logger['info'](_0x6946('0x10'),_0xf4267a,_0x332aca[_0x6946('0xd')]);})[_0x6946('0x11')](function(_0x39317e){logger[_0x6946('0x12')](_0x6946('0x10'),_0xf4267a,JSON[_0x6946('0x13')](_0x39317e));})[_0x6946('0x29')](function(){logger[_0x6946('0x2a')](_0x6946('0x2b'),_0xf4267a);_0x1a53a2[_0x6946('0x2c')]();});}else{logger[_0x6946('0x2a')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0xf4267a);_0x1a53a2['stop']();}}else{var _0x8ac63b=this;var _0x5e4518=_0x229cb0[0x2]['replace'](/\\n/g,'\x0a');var _0x4def3a={'credentials':{'private_key':_0x5e4518,'client_email':_0x229cb0[0x1]}};var _0x2fc258=new dialogflow[(_0x6946('0x2d'))](_0x4def3a);var _0x1bf8f3=_0x2fc258[_0x6946('0x2e')](_0x229cb0[0x0],md5(_0x8ac63b[_0x6946('0x15')]['id']));var _0x59f7b7={'session':_0x1bf8f3,'queryInput':{'text':{'text':_0x8ac63b[_0x6946('0x2f')][_0x6946('0xd')],'languageCode':_0x229cb0[0x3]||'en'}}};return _0x2fc258['detectIntent'](_0x59f7b7)[_0x6946('0x28')](function(_0xb3dd0d){if(_0xb3dd0d&&_0xb3dd0d[_0x6946('0x30')]){_0x8ac63b['body']['dialogflowV2']=_0xb3dd0d;var _0x19369d=_0xb3dd0d[0x0];var _0x5ab971=_0x19369d[_0x6946('0x31')]['diagnosticInfo']&&_0x19369d[_0x6946('0x31')][_0x6946('0x32')][_0x6946('0x33')]?_0x19369d[_0x6946('0x31')][_0x6946('0x32')][_0x6946('0x33')][_0x6946('0x34')]['boolValue']:![];_0x8ac63b['body']['DIALOGFLOWV2_ACTION']=_0x19369d['queryResult'][_0x6946('0x35')];_0x8ac63b[_0x6946('0xd')]['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x19369d[_0x6946('0x31')]['allRequiredParamsPresent'];_0x8ac63b['body'][_0x6946('0x36')]=_0x19369d[_0x6946('0x31')][_0x6946('0x32')]&&_0x19369d['queryResult'][_0x6946('0x32')]['fields']?_0x19369d[_0x6946('0x31')][_0x6946('0x32')][_0x6946('0x33')][_0x6946('0x34')][_0x6946('0x37')]:![];_0x8ac63b[_0x6946('0xd')]['DIALOGFLOWV2_INTENTNAME']=_0x19369d[_0x6946('0x31')][_0x6946('0x38')][_0x6946('0x39')];_0x8ac63b[_0x6946('0xd')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x19369d[_0x6946('0x31')][_0x6946('0x38')][_0x6946('0x3a')];_0x8ac63b[_0x6946('0xd')][_0x6946('0x3b')]=_0x19369d[_0x6946('0x31')][_0x6946('0x38')][_0x6946('0x3c')];_0x8ac63b[_0x6946('0xd')][_0x6946('0x3d')]=_0x19369d['queryResult'][_0x6946('0x3e')];_0x8ac63b[_0x6946('0xd')][_0x6946('0x3f')]=_0x19369d['queryResult'][_0x6946('0x40')];_0x8ac63b[_0x6946('0xd')][_0x6946('0x41')]=_0x19369d['queryResult'][_0x6946('0x42')];_0x332aca['providerName']='dialogflowV2';_0x332aca[_0x6946('0x43')]=JSON[_0x6946('0x13')](_0xb3dd0d);var _0x47fa96=[];for(var _0x1e0e91=0x0;_0x1e0e91<_0xb3dd0d['length'];_0x1e0e91++){var _0x2808ee=_0xb3dd0d[_0x1e0e91];if(_0x2808ee&&_0x2808ee['queryResult']&&_0x2808ee[_0x6946('0x31')]['fulfillmentText']){_0x47fa96[_0x6946('0x44')](createMessage(_0xf4267a,_0x1f936c,_0x332aca,_0x2808ee[_0x6946('0x31')][_0x6946('0x45')]));}}return Promise[_0x6946('0x46')](_0x47fa96)[_0x6946('0x28')](function(){if(_0x5ab971){_0x1a53a2[_0x6946('0x18')]();}else{_0x1a53a2[_0x6946('0x2c')]();}})[_0x6946('0x11')](function(_0x223fb5){logger['error'](_0x6946('0x10'),_0xf4267a,JSON[_0x6946('0x13')](_0x223fb5));_0x1a53a2['next']();});}})['catch'](function(_0x52b939){logger['error'](_0x6946('0x10'),_0xf4267a,_0x52b939[_0x6946('0x2f')],_0x52b939[_0x6946('0x47')]);_0x1a53a2[_0x6946('0x18')]();});}}catch(_0xce44a6){logger[_0x6946('0x12')](_0x6946('0x10'),_0xf4267a,JSON[_0x6946('0x13')](_0xce44a6));_0x1a53a2[_0x6946('0x2c')]();}};};