server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x5a80=['bluebird','../../../../config/logger','routing','./utils','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','Message','create','then','info','catch','error','[%s][DIALOGFLOWV2]\x20%s','stringify','consequence','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','whatsapp','phone','channel','chat','ChatWebsiteId','account','AccountId','upperFirst','created','getMustacheRender','finally','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','SessionsClient','sessionPath','message','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','DIALOGFLOWV2_ACTION','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','DIALOGFLOWV2_ENDCONVERSATION','boolValue','intent','DIALOGFLOWV2_INTENTDISPLAYNAME','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','languageCode','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerResponse','fulfillmentText','push','lodash','dialogflow','moment'];(function(_0x40119d,_0x162f16){var _0x1bb638=function(_0x3a6149){while(--_0x3a6149){_0x40119d['push'](_0x40119d['shift']());}};_0x1bb638(++_0x162f16);}(_0x5a80,0x15b));var _0x05a8=function(_0x5cb9ad,_0x114130){_0x5cb9ad=_0x5cb9ad-0x0;var _0x499c5d=_0x5a80[_0x5cb9ad];return _0x499c5d;};'use strict';var _=require(_0x05a8('0x0'));var dialogflow=require(_0x05a8('0x1'));var md5=require('md5');var moment=require(_0x05a8('0x2'));var Promise=require(_0x05a8('0x3'));var logger=require(_0x05a8('0x4'))(_0x05a8('0x5'));var utils=require(_0x05a8('0x6'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x05a8('0x7')),'mailMessage':require(_0x05a8('0x8')),'smsMessage':require(_0x05a8('0x9')),'faxMessage':require(_0x05a8('0xa')),'whatsappMessage':require(_0x05a8('0xb'))};function createMessage(_0x322b60,_0x32d99a,_0x1dbe7e,_0x5ba94e){return new Promise(function(_0x1ceeec,_0x235767){var _0x5b41b6=_[_0x05a8('0xc')](_0x1dbe7e);_0x5b41b6[_0x05a8('0xd')]=_0x5ba94e;return rpc[_0x32d99a+_0x05a8('0xe')][_0x05a8('0xf')](_0x5b41b6)[_0x05a8('0x10')](function(){logger[_0x05a8('0x11')]('[%s][DIALOGFLOWV2]\x20%s',_0x322b60,_0x5b41b6[_0x05a8('0xd')]);_0x1ceeec();})[_0x05a8('0x12')](function(_0x3fe466){logger[_0x05a8('0x13')](_0x05a8('0x14'),_0x322b60,JSON[_0x05a8('0x15')](_0x3fe466));_0x235767(_0x3fe466);});});}exports[_0x05a8('0x16')]=function(_0x26b243,_0x3cfef9){return function(_0x557b8b){try{if(!_[_0x05a8('0x17')](this[_0x05a8('0x18')][_0x05a8('0x19')])){logger['info'](_0x05a8('0x14'),_0x26b243,_0x05a8('0x1a'));return _0x557b8b[_0x05a8('0x1b')]();}var _0x4355e0={'ContactId':this[_0x05a8('0x1c')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x05a8('0x1d')};if(this['channel']==='sms'||this['channel']===_0x05a8('0x1e')){_0x4355e0[_0x05a8('0x1f')]=this[_0x05a8('0x18')][_0x05a8('0x1f')];}var _0x16d79e=this[_0x05a8('0x20')];if(_0x16d79e===_0x05a8('0x21')){_0x4355e0[_0x05a8('0x22')]=this[_0x05a8('0x23')]['id'];}else{_0x4355e0[_['upperFirst'](_0x16d79e)+_0x05a8('0x24')]=this[_0x05a8('0x23')]['id'];}_0x4355e0[_[_0x05a8('0x25')](_0x16d79e)+'InteractionId']=this['interaction']['id'];if(this[_0x05a8('0x18')][_0x05a8('0x26')]){var _0x32cea2=_0x3cfef9[0x4];if(!_['isEmpty'](_0x32cea2)){_0x4355e0[_0x05a8('0xd')]=utils[_0x05a8('0x27')](_0x32cea2,this);return rpc[_0x16d79e+_0x05a8('0xe')][_0x05a8('0xf')](_0x4355e0)[_0x05a8('0x10')](function(_0x5d781d){logger[_0x05a8('0x11')](_0x05a8('0x14'),_0x26b243,_0x4355e0[_0x05a8('0xd')]);})['catch'](function(_0x2a4298){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x26b243,JSON['stringify'](_0x2a4298));})[_0x05a8('0x28')](function(){logger['info']('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x26b243);_0x557b8b[_0x05a8('0x29')]();});}else{logger[_0x05a8('0x11')](_0x05a8('0x2a'),_0x26b243);_0x557b8b[_0x05a8('0x29')]();}}else{var _0x341261=this;var _0x12949c=_0x3cfef9[0x2][_0x05a8('0x2b')](/\\n/g,'\x0a');var _0x57db75={'credentials':{'private_key':_0x12949c,'client_email':_0x3cfef9[0x1]}};var _0x305234=new dialogflow[(_0x05a8('0x2c'))](_0x57db75);var _0x27babc=_0x305234[_0x05a8('0x2d')](_0x3cfef9[0x0],md5(_0x341261['interaction']['id']));var _0xcf0679={'session':_0x27babc,'queryInput':{'text':{'text':_0x341261[_0x05a8('0x2e')][_0x05a8('0xd')],'languageCode':_0x3cfef9[0x3]||'en'}}};return _0x305234[_0x05a8('0x2f')](_0xcf0679)[_0x05a8('0x10')](function(_0x3b2056){if(_0x3b2056&&_0x3b2056[_0x05a8('0x30')]){_0x341261[_0x05a8('0xd')][_0x05a8('0x31')]=_0x3b2056;var _0x1dd75f=_0x3b2056[0x0];var _0x39cf2e=_0x1dd75f[_0x05a8('0x32')]['diagnosticInfo']&&_0x1dd75f[_0x05a8('0x32')][_0x05a8('0x33')]['fields']?_0x1dd75f[_0x05a8('0x32')][_0x05a8('0x33')][_0x05a8('0x34')][_0x05a8('0x35')]['boolValue']:![];_0x341261[_0x05a8('0xd')][_0x05a8('0x36')]=_0x1dd75f['queryResult']['action'];_0x341261[_0x05a8('0xd')][_0x05a8('0x37')]=_0x1dd75f['queryResult']['allRequiredParamsPresent'];_0x341261[_0x05a8('0xd')][_0x05a8('0x38')]=_0x1dd75f[_0x05a8('0x32')][_0x05a8('0x33')]&&_0x1dd75f[_0x05a8('0x32')][_0x05a8('0x33')][_0x05a8('0x34')]?_0x1dd75f['queryResult'][_0x05a8('0x33')][_0x05a8('0x34')][_0x05a8('0x35')][_0x05a8('0x39')]:![];_0x341261['body']['DIALOGFLOWV2_INTENTNAME']=_0x1dd75f[_0x05a8('0x32')][_0x05a8('0x3a')]['name'];_0x341261[_0x05a8('0xd')][_0x05a8('0x3b')]=_0x1dd75f[_0x05a8('0x32')]['intent'][_0x05a8('0x3c')];_0x341261[_0x05a8('0xd')][_0x05a8('0x3d')]=_0x1dd75f[_0x05a8('0x32')][_0x05a8('0x3a')][_0x05a8('0x3e')];_0x341261[_0x05a8('0xd')]['DIALOGFLOWV2_LANGUAGECODE']=_0x1dd75f[_0x05a8('0x32')][_0x05a8('0x3f')];_0x341261[_0x05a8('0xd')]['DIALOGFLOWV2_QUERYTEXT']=_0x1dd75f[_0x05a8('0x32')][_0x05a8('0x40')];_0x341261[_0x05a8('0xd')][_0x05a8('0x41')]=_0x1dd75f[_0x05a8('0x32')][_0x05a8('0x42')];_0x4355e0['providerName']='dialogflowV2';_0x4355e0[_0x05a8('0x43')]=JSON[_0x05a8('0x15')](_0x3b2056);var _0x41b543=[];for(var _0x3f5d05=0x0;_0x3f5d05<_0x3b2056['length'];_0x3f5d05++){var _0x4f5341=_0x3b2056[_0x3f5d05];if(_0x4f5341&&_0x4f5341['queryResult']&&_0x4f5341['queryResult'][_0x05a8('0x44')]){_0x41b543[_0x05a8('0x45')](createMessage(_0x26b243,_0x16d79e,_0x4355e0,_0x4f5341[_0x05a8('0x32')]['fulfillmentText']));}}return Promise['all'](_0x41b543)['then'](function(){if(_0x39cf2e){_0x557b8b[_0x05a8('0x1b')]();}else{_0x557b8b[_0x05a8('0x29')]();}})[_0x05a8('0x12')](function(_0xc4986b){logger[_0x05a8('0x13')](_0x05a8('0x14'),_0x26b243,JSON[_0x05a8('0x15')](_0xc4986b));_0x557b8b[_0x05a8('0x1b')]();});}})[_0x05a8('0x12')](function(_0x43a4c2){logger[_0x05a8('0x13')](_0x05a8('0x14'),_0x26b243,_0x43a4c2['message']);_0x557b8b[_0x05a8('0x1b')]();});}}catch(_0x2babf6){logger[_0x05a8('0x13')](_0x05a8('0x14'),_0x26b243,JSON['stringify'](_0x2babf6));_0x557b8b[_0x05a8('0x29')]();}};};