server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8bea=['message','detectIntent','length','queryResult','diagnosticInfo','fields','end_conversation','DIALOGFLOWV2_ACTION','action','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','boolValue','DIALOGFLOWV2_INTENTNAME','intent','name','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','queryText','DIALOGFLOWV2_SCORE','providerName','dialogflowV2','providerResponse','fulfillmentText','push','lodash','dialogflow','md5','moment','bluebird','../../../../config/logger','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','Message','create','then','info','[%s][DIALOGFLOWV2]\x20%s','body','catch','error','stringify','consequence','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','phone','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','SessionsClient','sessionPath'];(function(_0x57e901,_0x1a2de2){var _0x463f38=function(_0x3d0d2e){while(--_0x3d0d2e){_0x57e901['push'](_0x57e901['shift']());}};_0x463f38(++_0x1a2de2);}(_0x8bea,0xfc));var _0xa8be=function(_0x1e2393,_0x5e51f1){_0x1e2393=_0x1e2393-0x0;var _0x451f52=_0x8bea[_0x1e2393];return _0x451f52;};'use strict';var _=require(_0xa8be('0x0'));var dialogflow=require(_0xa8be('0x1'));var md5=require(_0xa8be('0x2'));var moment=require(_0xa8be('0x3'));var Promise=require(_0xa8be('0x4'));var logger=require(_0xa8be('0x5'))('routing');var utils=require(_0xa8be('0x6'));var rpc={'chatMessage':require(_0xa8be('0x7')),'openchannelMessage':require(_0xa8be('0x8')),'mailMessage':require(_0xa8be('0x9')),'smsMessage':require(_0xa8be('0xa')),'faxMessage':require(_0xa8be('0xb')),'whatsappMessage':require(_0xa8be('0xc'))};function createMessage(_0x200872,_0x4066a2,_0x5e726d,_0x20b355){return new Promise(function(_0x28363e,_0x4e1001){var _0x1c4b09=_[_0xa8be('0xd')](_0x5e726d);_0x1c4b09['body']=_0x20b355;return rpc[_0x4066a2+_0xa8be('0xe')][_0xa8be('0xf')](_0x1c4b09)[_0xa8be('0x10')](function(){logger[_0xa8be('0x11')](_0xa8be('0x12'),_0x200872,_0x1c4b09[_0xa8be('0x13')]);_0x28363e();})[_0xa8be('0x14')](function(_0x54fa96){logger[_0xa8be('0x15')](_0xa8be('0x12'),_0x200872,JSON[_0xa8be('0x16')](_0x54fa96));_0x4e1001(_0x54fa96);});});}exports[_0xa8be('0x17')]=function(_0x375210,_0x373c85){return function(_0x5cdc84){try{if(!_['isNil'](this[_0xa8be('0x18')][_0xa8be('0x19')])){logger[_0xa8be('0x11')](_0xa8be('0x12'),_0x375210,_0xa8be('0x1a'));return _0x5cdc84[_0xa8be('0x1b')]();}var _0x288c14={'ContactId':this[_0xa8be('0x1c')]['id'],'sentAt':moment()[_0xa8be('0x1d')](_0xa8be('0x1e')),'direction':_0xa8be('0x1f')};if(this[_0xa8be('0x20')]==='sms'||this[_0xa8be('0x20')]==='whatsapp'){_0x288c14[_0xa8be('0x21')]=this['interaction'][_0xa8be('0x21')];}var _0x153611=this['channel'];if(_0x153611==='chat'){_0x288c14[_0xa8be('0x22')]=this[_0xa8be('0x23')]['id'];}else{_0x288c14[_[_0xa8be('0x24')](_0x153611)+_0xa8be('0x25')]=this['account']['id'];}_0x288c14[_[_0xa8be('0x24')](_0x153611)+_0xa8be('0x26')]=this[_0xa8be('0x18')]['id'];if(this[_0xa8be('0x18')][_0xa8be('0x27')]){var _0x45e324=_0x373c85[0x4];if(!_[_0xa8be('0x28')](_0x45e324)){_0x288c14[_0xa8be('0x13')]=utils['getMustacheRender'](_0x45e324,this);return rpc[_0x153611+'Message'][_0xa8be('0xf')](_0x288c14)[_0xa8be('0x10')](function(_0x22460e){logger['info'](_0xa8be('0x12'),_0x375210,_0x288c14[_0xa8be('0x13')]);})[_0xa8be('0x14')](function(_0x3e05d0){logger[_0xa8be('0x15')](_0xa8be('0x12'),_0x375210,JSON[_0xa8be('0x16')](_0x3e05d0));})[_0xa8be('0x29')](function(){logger[_0xa8be('0x11')](_0xa8be('0x2a'),_0x375210);_0x5cdc84[_0xa8be('0x2b')]();});}else{logger['info'](_0xa8be('0x2c'),_0x375210);_0x5cdc84[_0xa8be('0x2b')]();}}else{var _0x310336=this;var _0x1ade40=_0x373c85[0x2][_0xa8be('0x2d')](/\\n/g,'\x0a');var _0x14d2dd={'credentials':{'private_key':_0x1ade40,'client_email':_0x373c85[0x1]}};var _0x34b60e=new dialogflow[(_0xa8be('0x2e'))](_0x14d2dd);var _0x5b62c5=_0x34b60e[_0xa8be('0x2f')](_0x373c85[0x0],md5(_0x310336[_0xa8be('0x18')]['id']));var _0x30a64b={'session':_0x5b62c5,'queryInput':{'text':{'text':_0x310336[_0xa8be('0x30')][_0xa8be('0x13')],'languageCode':_0x373c85[0x3]||'en'}}};return _0x34b60e[_0xa8be('0x31')](_0x30a64b)[_0xa8be('0x10')](function(_0x451847){if(_0x451847&&_0x451847[_0xa8be('0x32')]){_0x310336[_0xa8be('0x13')]['dialogflowV2']=_0x451847;var _0x104561=_0x451847[0x0];var _0x4b39a6=_0x104561[_0xa8be('0x33')][_0xa8be('0x34')]&&_0x104561[_0xa8be('0x33')][_0xa8be('0x34')]['fields']?_0x104561[_0xa8be('0x33')][_0xa8be('0x34')][_0xa8be('0x35')][_0xa8be('0x36')]['boolValue']:![];_0x310336[_0xa8be('0x13')][_0xa8be('0x37')]=_0x104561['queryResult'][_0xa8be('0x38')];_0x310336[_0xa8be('0x13')]['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x104561['queryResult'][_0xa8be('0x39')];_0x310336['body'][_0xa8be('0x3a')]=_0x104561['queryResult']['diagnosticInfo']&&_0x104561[_0xa8be('0x33')]['diagnosticInfo'][_0xa8be('0x35')]?_0x104561['queryResult'][_0xa8be('0x34')][_0xa8be('0x35')][_0xa8be('0x36')][_0xa8be('0x3b')]:![];_0x310336[_0xa8be('0x13')][_0xa8be('0x3c')]=_0x104561['queryResult'][_0xa8be('0x3d')][_0xa8be('0x3e')];_0x310336['body']['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x104561['queryResult'][_0xa8be('0x3d')][_0xa8be('0x3f')];_0x310336[_0xa8be('0x13')][_0xa8be('0x40')]=_0x104561[_0xa8be('0x33')][_0xa8be('0x3d')][_0xa8be('0x41')];_0x310336['body'][_0xa8be('0x42')]=_0x104561[_0xa8be('0x33')][_0xa8be('0x43')];_0x310336['body']['DIALOGFLOWV2_QUERYTEXT']=_0x104561[_0xa8be('0x33')][_0xa8be('0x44')];_0x310336['body'][_0xa8be('0x45')]=_0x104561[_0xa8be('0x33')]['intentDetectionConfidence'];_0x288c14[_0xa8be('0x46')]=_0xa8be('0x47');_0x288c14[_0xa8be('0x48')]=JSON['stringify'](_0x451847);var _0xcc0544=[];for(var _0x29bb3=0x0;_0x29bb3<_0x451847[_0xa8be('0x32')];_0x29bb3++){var _0x133e54=_0x451847[_0x29bb3];if(_0x133e54&&_0x133e54['queryResult']&&_0x133e54[_0xa8be('0x33')][_0xa8be('0x49')]){_0xcc0544[_0xa8be('0x4a')](createMessage(_0x375210,_0x153611,_0x288c14,_0x133e54['queryResult'][_0xa8be('0x49')]));}}return Promise['all'](_0xcc0544)[_0xa8be('0x10')](function(){if(_0x4b39a6){_0x5cdc84[_0xa8be('0x1b')]();}else{_0x5cdc84[_0xa8be('0x2b')]();}})[_0xa8be('0x14')](function(_0x188499){logger[_0xa8be('0x15')]('[%s][DIALOGFLOWV2]\x20%s',_0x375210,JSON['stringify'](_0x188499));_0x5cdc84[_0xa8be('0x1b')]();});}})[_0xa8be('0x14')](function(_0x1ff7bb){logger['error'](_0xa8be('0x12'),_0x375210,_0x1ff7bb[_0xa8be('0x30')]);_0x5cdc84[_0xa8be('0x1b')]();});}}catch(_0xd092f){logger[_0xa8be('0x15')]('[%s][DIALOGFLOWV2]\x20%s',_0x375210,JSON[_0xa8be('0x16')](_0xd092f));_0x5cdc84[_0xa8be('0x2b')]();}};};